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Utility bill and energy bill assistance programs New York.

Get financial help, payment plans, and emergency assistance to help pay utility, gas, electric, and heating bills in New York. Many of the companies offer their customers payment plans, disconnection help or other low-income energy bill assistance programs. There is also financial aid from charities as well as government grant programs, including HEAP and free weatherization. Find how to apply for utility bill or deposit help in New York below.

The government programs can help low income households, the disabled and elderly in NY get utility bill help or even free HVAC repairs or Air conditioning bill assistance. In addition to emergency utility bill assistance, and funds to help people turn their power or heating service back on, the programs can also provide free energy conservation and weatherization measures to qualified customers. Find who to call to apply for help.

Assistance from utility, gas, and electric companies in New York

Central Hudson Gas & Electric Good Neighbor Fund - Customers who are undergoing a financial hardship or crisis, and who are having difficulty in paying their heating or energy bills may be able to receive assistance from this program. The Central Hudson’s Good Neighbor Fund provides New York customers with a last resort financial grant toward paying Central Hudson energy bills for customers who have exhausted all other forms of assistance, including government programs. Call (800) 527-2714. Locate additional Central Hudson assistance programs.

Consolidated Edison Low Income Plan - This assistance program will help customers retain the residential electric service customer charge at pre-1996 level for customers. This is a service for those who are on Direct Vendor within Public Assistance. Another benefit of this program is that it will waive a fee for reconnection of utility service if it is turned off for nonpayment for HEAP, Direct Vendor, and SSI customers.

In addition to the above mentioned components, those qualified low-income customers are eligible to receive a $200 grant toward their utility bills provided they maintain a deferred payment agreement with specified terms and keep current with the agreement. Dial 1-800-752-6633 to apply or learn more.

ConEd - Consolidated Edison Financial Assistance - In addition to the plan noted above, customers of Consolidated Edison in the greater New York City area can apply for emergency cash assistance to pay current and older electric bills and also get information on other energy bill saving programs. Some are government funded, and others are administered directly by Consolidated Edison. Read more on Consolidated Edison assistance programs.




Heating bills - Almost every energy and natural gas company in New York State provides either private funds for bills, or can direct customers to government assistance programs. Grants can pay expenses during the winter, or provide free energy conservation and efficiency measures. Additional information on heating bill help in New York.

HeartShare programs, including Care and Share - The residents of almost 40 counties in New York can turn to this non-profit for gas, cooling and heating bill assistance. It covers the region from Erie County to Albany, both the northern and southern parts of the state as well. The only area not supported in mostly just downstate, around NYC. Some limited financial aid may be offered for paying utility bills as a last resort to income qualified households. Continue reading on Care and Share in New York.

Keyspan Project Warmth - The program is funded by both KeySpan and customer contributions. The assistance program is administered by United Way of Long Island. Call 631-940-3700 to get more information.

Long Island Power Authority Residential Energy Affordability Partnership - Get information on and access to energy efficiency education and install energy-saving devices that may include compact fluorescent light bulbs; water heater insulating jackets (for electric water heaters); refrigerators; air and duct sealing and insulation; and for customers with electric heat or central air conditioning: central air-conditioning tune-ups and filter replacements; attic, floor and wall insulation; programmable thermostats and energy-efficient water devices. Phone - 1-800-490-0025 or 1-800-263-6786

Long Island Power Authority (PSEG) - They also administer several other utility bill assistance programs. Some are funded by the government, and others are offered directly by LIPA. Learn more on additional resources offered to qualified customers from assistance programs from Long Island Power.

National Fuel Gas Assistance - The utility company NFG gives customers up to a 40% discount rate to LIHEAP-eligible customers who are at least $300 or more in arrears on their bills and who maintain current bill payments. So it can waive unpaid, older bills. Phone - 1-800-365-3234

National Fuel Gas Assistance - This gas bill assistance program assists payment-troubled customers who are at least 62 years of age, blind and/or disabled. The plan offers them a lower monthly gas rate on their bills, debt forgiveness, conservation measures, emergency heating equipment repair/replacement, and weatherization. Call 1-800-365-3234

National Fuel Gas Company Neighbor for Neighbor Heat - The fund provides cash and financial grants that help families and individuals prevent disconnection of their utility service or pay current or past due energy bills. The money can also be used to purchase home heating fuel or oil of any kind. Phone number is 1-800-365-3234.

National Fuel also several other emergency programs and resources for the low income. Click here for details on National Fuel assistance programs.

National Grid - This energy company covers Long Island, New York City, and the upstate region. Customers who are struggling with paying their gas or electric bills have several financial assistance and discount programs that are available. They include payment plans, fuel assistance, and energy bill savings services. Read more New York National Grid assistance programs.





National Grid (formerly Keyspan Neighborhood Heating Fund) - Assistance is administered by Heart Share Human Services of New York, and funds are available to those in need of help on a first-come-first-served basis. Call 1-800-642-4272 or 718-403-2171 or 718-643-4050

National Grid (formerly Keyspan Energy Residential Reduced Rate) - Low to moderate income customers and households may be eligible for a discount on basic service on their utility bills. Recipients of Government Aid, Public Assistance, SSI, or additional state payments may be eligible for funds for paying security deposit and reconnect fee waivers. Dial 1-800-642-4272 or 718-403-2171.

National Grid (formerly Keyspan Energy On Track) - Another program who customers of this utility company that provides financial assistance, education, grants, and energy and financial management to low-income customers, elderly, disabled, and others. Customers who enter into the agreed upon payment plan may receive credits on past due accounts. Call 1-800-642-4272 or 718-403-2672 or 718-403-2171.

New York American Water - The company provides services in many parts of the state to several hundred thousands customers. If you think you may fall behind on your water bills, then call them as soon as possible, before you miss a payment. Low income customers may qualify for payment programs or other support. Click more details New York American Water assistance programs.

New York City - Residents of the boroughs of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island have access to a number of emergency heating and utility bill assistance programs. Grants, cash, and weatherization assistance can help them through the cold wintertime months. More information on NYC heating and utility bill assistance.

New York State Electric Project SHARE - The Energy Assistance Program, or EAP, may be able to help qualified customers gain control of their utility and energy bills. The Basic Benefit can potentially provide a monthly bill credit on a customers account, while the EAP Limited Benefit will offer arrears forgiveness of outstanding bills and expenses. Note the funding for this program is limited and can run out for short periods of time. Call 800.572.1111.

New York State Electric and Gas Project Share - This is a donation program that is funded in part by the NYSEG Foundation, customers, employees, retirees, and local businesses. This assistance program will help qualified customers in paying for their household energy emergencies such as heating oil, fuel bills, home weatherization, repairs to heating equipment, and water heater and tank replacements. Call your local American Red Cross or Salvation Army to learn more or to apply. Phone - 800.572.1111.

NYSEG - In addition to the two resources listed above, several other services and emergency cash assistance programs are administered. Click here for details on NYSEG assistance programs.





National Grid (formerly Niagara Mohawk Power Corporation Affordability Payment Plan) - This utility assistance program enables qualified low to moderate customers to make an affordable monthly payment toward their Niagara Mohawk utility bill, coupled with an arrearage forgiveness arrangement to reduce past bills. Call 11-800-642-4272.

National Grid (formerly Niagara Mohawk Affordability Program) - Qualified participants in this program may receive energy efficiency services that include refrigerator replacement, weatherization, electric hot water tank, water bed mattress replacement, installation of energy efficient fluorescent fixtures, and/or clothes dryer fuel switch. Dial 1-800-642-4272

National Grid (formerly Niagara Mohawk Care and Share Program) -  Households in which a member is 60 or older, or is disabled and receiving Social Security Disability or Supplemental Security Income, or is experiencing a medical emergency may be able to receive help from this service. Call your local American Red cross as they run the program locally. Phone - 1-800-642-4272.

Orange and Rockland Utilities Pike County Light & Power Co. The Neighbor Fund - This fund provides funds and assistance to low-income families. Dial 845-352-9577

Propane - AmeriGas - Families that heat their homes using propane may be able to receive help from AmeriGas. Qualified customers can apply for grants and financial assistance from LIHEAP, which is administered by the federal government and is supported by AmeriGas. Other programs and payments plans are available too. Read more AmeriGas financial assistance.

Rochester Gas and Electric Corporation Red Cross/RG&E Heating Fund - This service is administered by the American Red Cross, and the the fund may be able to assist people who are not eligible for the various federal and New York State government assistance programs, such as HEAP. The assistance program provides cash grants during the winter heating season. Dial 800.743.2110. Locate additional RG&E assistance programs.

Summer cooling and air conditioning bills - Senior citizens, people with a medical condition and families with young children may all qualify for financial assistance and grants during the summer. New York provides qualified applicants with funding from the federal government. The money can be used to pay electricity bill or it can provide low income residents with free fans or air conditioners. Read New York cooling bill assistance

Low income utility bill help from government assistance programs

Low Income Government Assistance - The two main resources in New York are the Home Energy Assistance Program (also known as HEAP) as well as free energy conservation from weatherization. Grants and cash assistance can both help pay utility and heating bills. The federal government weatherization services, which is free for low-income households, can also help reduce the amount that a client needs to pay going forward. Find more details on HEAP and weatherization in New York.







New York Energy Smart - This energy conservation program reduces energy costs and bills of low- and moderate-income households in New York by providing affordable energy efficiency improvements to households that are not eligible for the federal government funded Weatherization Assistance Program. There may also be free, energy efficiency appliances. Dial 1-877-697-6278

There are other government or non-profit financial assistance programs to help pay utility bills or a deposit for new service. This include hardship grants as well. General advice, information on government programs, and services such as free heating oil are also available. Get more information on other utility assistance programs.


By Jon McNamara


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