Utility and electric bill assistance programs in New Mexico.
Low income families in New Mexico can get help with their utility bills and keeping the power on. People have several different programs that they can turn to for financial assistance. Learn how to get help from the utility companies themselves, including payment plans, relief of past due bills or abatements. Or find information on free, emergency government grant programs to pay electric or light bills. Find how to get help with utility bills in NM.
There are also free energy conservation or weatherization services in New Mexico along with the LIHEAP hardship grants. In addition, many utility companies (partnering with charities) also give away free window fans or small air conditioners to seniors or the disabled in NM. Most of the grants and financial assistance is for the low income and people facing an unexpected hardship, such as a shut off of their power.
Find help with bills directly from utility providers in New Mexico
Albuquerque Water Utility Authority provides help to struggling customers. The water provider to the city works with customers on payment extensions and other forms of relief to try to help low-income families or those in a crisis keep their water on. Dial 505-842-9287.
City of Gallup Utilities offers water bill help, money for electric bill, and more. They are Municipal Utility providers that tries to offer relief when people are struggling. Call (505) 863-1201 for payment extensions.
Dollar Energy Fund is offered by NM Water Services. There is grant money for people facing a hardship, with money focused on senior citizens over the age of 62 as well as low income families that have had their water shut off. This program is only offered for customers of New Mexico Water Services Company, and dial (505) 864-2218.
El Paso Electric provides utility services to parts of southern NM. There are several low-income assistance programs offered to help people pay their utility bills, including during the summer. Programs range from The Project Care program that provides money to seniors, the disabled or people with a medical issue. There are also free air conditioners or repairs for vulnerable.
Grant money and energy conservation is available to families in poverty. El Paso Electric offers other programs for low income customers. Payment plans and installment arrangements may be entered into. The energy provider can also provide families information on government assistance such as LIHEAP. Call 1-800-592-1634 or (800) 351-1621. Find more energy bill help from El Paso Electric.
FEUS, or City of Farmington Utility Service, provides emergency and long term assistance. Much of the financial help to pay power bills is offered in partnership with ECHO (dial (505) 325-7466). However they try to help people keep their power on or reconnect service. There is also budgeting billing, home energy audits, and LIHEAP applications as well as other details on how to save money on utility bills. Call 505-325-7466.
Los Alamos County Utilities is a regional public energy provider. Low-income families can get help with everything from light or water bills to summer electricity costs. There are payment extensions, information on LIHEAP, budget billing plans and more. Call (505) 662-8333.
New Mexico Gas Company - Heat New Mexico is a relatively new heating bill assistance fund that is being made available to help low to moderate income-qualifying customers pay their heating bills this winter. This fund comes from donations from customers and the New Mexico Gas Company and is administered by the Salvation Army. Distribution of HEAT New Mexico funds begins on January 1st and continues as funds are available. For information on how to apply for HEAT New Mexico assistance this winter, call the Salvation Army at 505-872-1171 or NM Gas at 1-888-664-2726.
New Mexico Gas Company administers, or has information on, several other payment plans and assistance programs, including LIHEAP, weatherization, and shut off prevention. They also work with local non-profits and community action agencies. Call 1-888-664-2726. More on assistance programs from New Mexico Gas.
PNM, or Public Service Company of New Mexico, runs the Good Neighbor Fund. This charity type program assists low to moderate income families with paying their heating and electric bills from November to April. The Salvation Army runs the program at the local level. There are also air conditioners and other energy bill help from the Salvation Army in NM.
For those low income customers who are faced with a disconnection or who are struggling with paying their bills, they offer a number of resources directly from PNM. The company will help people with a low-income or no-money keep their power on, reconnect service and also help fix a home from free weatherization. There are also AC units and free fans for the sick or elderly. Call them at 1-888-342-5766 or 505-881-4292 to apply or learn more. Or click here for a detailed list of PNM financial assistance programs.
Statewide low income energy bill assistance programs
Government assistance in NM is available. One program, known as LIHEAP, can provide cash grants for paying utility bills and there is even some financial assistance that may be available for paying air conditioning costs during the hot New Mexico summer months. The second option is weatherization, which will help families save money on their energy costs. This is a free program to those who are qualified. Continue with New Mexico low income energy assistance.
Local and regional non-profits partner with the state (or local counties) to operate the emergency electric bill assistance programs. These are regional in nature and often require a shut off notice, with funds focused on single moms, seniors, the disabled and others. The main government / charity partnerships are as follows.
- The Bernalillo County government provides emergency light and gas bill help to residents, with St. Vincent De Paul the Roman Catholic organization taking applications. Call (505) 346-1500.
- Another option for Bernalillo County residents is the Home Education Livelihood Program (HELP). The charity provides assistance with paying numerous expenses, including utilities, or HVAC repairs. Call 505.265.3717
- Rio Rancho and Sandoval County residents can try Storehouse West, which partners with the city and regional government offices to offer support. Grant money help the low income with their bills, and Dial 505-892-2077
If your utility, gas, or electric company is not listed above, or if you do not qualify for government aid, then you still have options. Click here for additional utility or electric bill assistance programs. For example find how to get help from the federal government, learn about disconnection laws in New Mexico, and other programs that can help New Mexico families with energy bills.
More programs in NM that help pay utility costs
In addition to the programs above, there are other emergency financial resources for paying energy costs, ranging from government relief to charities that help pay utility deposits and more. HUD New Mexico office has details as well on utility help for both renters and homeowners.
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