Help with water bills in Tucson and Pima County.
If you are struggling with paying your water bill, then assistance programs are available in Tucson and Pima County A major focus is on helping people keep their service on. From city‑run discounts to nonprofit agencies, here’s how to find help with paying water costs in the Tucson AZ area.
Discounts and credits from the Tucson Water Low Income Assistance Program
Tucson Water Low Income Assistance Program, also known as the CARES Utility Bill Assistance, provides qualified households with monthly credits on the water portion of their bill. It was created during the middle part of 2012 and has assisted thousands of residents per year. In addition to paying for water, there may be help as well in paying sewer or garbage charges. As they are city run services and therefore financial help is offered for those “utility costs”.
All help provided is based on income and household size. The credit typically lasts one year and requires annual renewal. Like most financial assistance programs, eligibility is based on gross household income and number of people in the home. Households receiving SNAP (Nutrition Assistance), Medicaid, Section 8, TANF (cash assistance), WIC or Head Start automatically qualify for at least 25% off their utility bill for up to a year. Other households may qualify for 25% to 75% discounts depending on income level. A focus is on senior citizens and the disabled.
To apply or for more information on the CARES discount program, call 520‑791‑5443. There is also an email address as well which is [email protected]. Identification and proof of address, as well as need proving the financial hardship (as well as cause of it), must be provided too. After that year has completed you will need to re-qualify, as this is not an ever ending service.
Local non-profits in Pima County and charities that will help pay water costs
Most of the financial assistance programs for paying water bills are run in partnership with local non-profit agencies, such as Pima County Community Action Agency, Interfaith Community Services and other local organizations as listed below.
Each organization has their own funds and process. Applications and qualifications for any emergency or long term water bill assistance are set by each agency. They are the groups that disburse the funds in the region.
Financial guidelines need to be met as well. In order to receive help with paying your water bills, you need to meet the income and household size guidelines. While they can change over the years and can be reset based on funding and demand, the general rules are as follows. Most of the organizations that help pay water costs set their guidelines are poverty levels.
Pima County Community Assistance Division is a key organization and is the local Community Action Agency. The county offers financial help, including with water or sewage costs, especially for those facing utility disconnection or behind on bills. The agency can also help pay a deposit to turn the service on.
- The organization also administers the Pima County Sewer Outreach Subsidy Discount Program (SOS). This discount, similar to the water assistance / CARES listed above, provides discounts of 25 to 75%.
This agency supports people in both the city of Tucson as well as greater Pima County. The location is 801 W Congress St, Tucson, AZ 85745-2819. Phone 520-724-2460 or look here for other ways to get help from Pima County Community Assistance Division.
Several other Tucson-area nonprofit organizations offer emergency or short-term utility assistance, including for water, especially for families in crisis or single adults such as the disabled or elderly.
- Interfaith Community Services is a leading faith based organization. They help with everything from rent to water to electric, and call (520) 297-6049 with the address at 2820 W Ina Rd, Tucson, AZ 85741.
- St Vincent De Paul of Pima County - southern AZ offers one time, emergency utility (including water) bill help to people in a crisis. The address is 829 S 6th Ave, Tucson, AZ 85701 and call (520) 628-7837
- Chicanos Por La Causa is another leading non-profit. All applications for financial help, including for water or sewer, are also in Spanish. The location is 1525 N Oracle Rd, Tucson, AZ 85705. For details dial (520) 882-0018
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