Utility and electric bill assistance in Texas.
Find how to get help with utility bills in Texas from energy companies, the government or local charity organization. There are financial assistance programs that will help low-income families pay their gas, light, and electric bills. Some organizations, including utility providers, offer emergency financial help and there are also government grant programs to help pay energy costs. Learn how to get help with paying past due or upcoming utility bills in TX.
Money to pay for reconnection of power and free weatherization services are offered too. There are several different emergency as well as long term utility bill assistance programs, including CEAP for winter heating costs or to help pay high electric bills during the summer. Other resources for low-income families in TX include free hardship grants, payment plans as well as free air conditioners (or repairs), window replacement and weatherization resources among others.
Utility, power and electric bill assistance programs from Texas companies
AEP Texas also administers other assistance programs in the region. Some examples of them include grants from Comprehensive Energy Assistance Program, the Neighbor-to-Neighbor donation program, payment plans and weatherization. Other resources can be provided as well to income qualified households. Call 877.373.4858, or more AEP Texas assistance programs.
Atmos Energy has multiple emergency and long-term programs. Financial help with gas bills is offered to qualified people in a crisis from Sharing the Warmth. Donations from individuals as well as Atmos can help people pay their monthly electric bills. There are also payment plans, negotiated forgiveness of some utility bills, and disconnection prevention services for the elderly and disabled during the summer.
The company also offers free home energy audits and a conservation program known as Keeping the Warmth . This benefit is available for low income qualified customers. It can be combined with other weatherization services too, including free energy air conditioners or repairs to one. Call the Customer Support Center at 1-888-286-6700 to apply or find more assistance programs Atmos Energy.
Austin Energy helps people facing a crisis, such as with a disconnection letter, as part of the Financial Support Plus 1 program. Emergency grant money is available for utility bills with local community action agencies also assisting. They also offer credits and discounts from the Customer Assistance Discount Program, or save money from free weatherization for low-income homeowners.
A few other Austin Energy cooling and utility bill assistance programs are offered by Austin Energy. Whether payment extensions for past due utility bills, or referrals to grant programs from charities or churches, the company tries to help the low-income. Or get information on conservation options. Contact (512) 494-9400. Or learn more on Austin Energy utility bill assistance programs.
CenterPoint Energy of Texas covers a large part of the state and they work to help people that need help with their utility bills. This is one of the leading electric and natural gas providers in the southern part of the country. The energy company offers various emergency assistance programs for low income customers, single moms or dads and senior citizens in Texas.
Explore resources such as payment plans, federal government assistance from CEAP - LIHEAP, and get contact information for regional non-profit organizations that offer grant money. They also offer free energy efficiency services including fans to keep a home cool, AC units, HVAC tune ups and more. Read CenterPoint Energy Texas assistance programs.
Central Texas Electric Cooperative, Inc. has a a utility and financial assistance program known as Operation Round Up which is offered to income qualified customers. The program will provide member donations for individuals with special needs, emergencies, or a hardship. It can help them keep their power on. Find an application on the Central Texas Electric Cooperative, Inc. website or dial (800) 900-2832.
Comanche Electric Cooperative also offers Operation Round Up. Funds may be provided for individuals needing emergency financial assistance with paying utilities or keeping their heat (or air conditioning) running.. Call 1-800-915-2533 or 325-356-2533 to learn more or to apply for help.
CPS Energy (San Antonio) offers customers a couple different services and programs. The first one is Residential Energy Assistance Partnership (REAP). This was created from a non-profit foundation that helps families pay their utility bills year-round as well as offers home repairs/energy conservation updates. Project WARM is another program that is offered in partnership with the City of San Antonio Community Action (call 210-207-7830).
The company also offers other assistance programs too. They will help people with little or no income (or bad credit) in San Antonio pay a deposit to turn on utilities, offer payment plans or rebates, grant money for fixing AC units or buying a window fan and more. Call (210) 353-2222, or read more on CPS assistance programs.
Denton Municipal Electric has the the P-L-U-S One Program that help with electricity costs. This is the name of this organizations charity assistance program. Interfaith Ministries administers the program for the utility company. The non-profit will distribute the grants and funds to hardship-stricken families to help maintain their utility service and prevent disconnections. Call the company at (940) 349-8700 for details.
El Paso Electric, which can be reached at 915-543-5970, runs a Low Income Rider program. This program will provide qualified customers with help as part of the Residential Service Customer Charge programs. Other payment arrangements are available as well, including forgiveness of past due bills, applications to government relief from CEAP and more. More on El Paso Electric assistance programs.
Entergy has several different gas and electric bill assistance programs for people with little or no income. An assistance program known as Beat The Heat provides of free fans which will be distributed to customers by partner agencies such as the Salvation Army, Community Action, and various Councils on Aging. Some applications may also be given a free air conditioner from the utility company.
Another option is the Power to Care assistance program. This may have have funds for short-term utility bill assistance, and the grants are available to low-income elderly or disabled customers. Entergy also has several other emergency assistance programs. Resources range from government grant money to payment plans, deferrals and others. Learn more on financial assistance from Entergy.
First Choice Power has a program known as Care to Share. The foundation run service will help families in a crisis pay their utility bills, with a focus on households in poverty. In addition, those Texas households that are now receiving food stamps or Medicaid be given additional support First Choice Power will also offer utility deposit waivers, free AC units and other resources for seniors 62 and older to help them connect service. Call 866-469-2464.
Lubbock Power & Light offers money or credit on bills from Project Helping Hands. They also offer conservation measures, information CEAP for Light and Power bills and referrals. People who need help with paying their monthly utility bill can contact Catholic Family Services at (806) 765-8475 for more information or assistance. Or call the company at (806) 775-2509.
New Braunfels Utilities partners with groups such as the Salvation Army to help pay utility bills that are in arrears. It can help struggling people pay for their water, electric, and wastewater bills. The Salvation Army manages the process for NBU and is charged with accepting applications, determining qualifications and deciding how much financial assistance will be granted to each applicant. Contact the Salvation Army at 830-608-9129 for more information or to apply for help or dial NBU at 866.629.8400.
Oncor Electric has a number of payment plans for struggling customers, including those that are on Food Stamps or Medicaid. There are applications to crisis grants from CEAP, which will help very low income customers as well as seniors or disabled people immediately pay their bills. Or get free conservation measures from weatherization, home energy audits, rebates, box fans for a window and smart meters. The customer service team will work with struggling families to try to help them keep their electric on. Call 1-866-728-3674 or 888-313-4747.
Reliant has several assistance programs offered by this power company as well. Many of the Reliant Energy programs that help pay electric and gas bills will apply to low-income seniors, any critical-care customers, people with a medical hardship and any other low-income customers facing a crisis. Options range from an negotiated payment plan to waiving of connection fees, grant money and more. They also offer a Low Income Deposit (LID) Program for the elderly.
The CARE program is also from Reliant Energy. This is is a community-based service that helps pay energy bills for people impacted by a loss of income, illness or death in the family. Call Reliant to apply or learn more. Those are just some of the options available. Find more information on Reliant assistance programs.
Sam Houston Electric Cooperative offers its Texas customers the Helping Hands Program. This assistance program provides emergency cash grants to help members in financial and/or physical distress pay their energy related bills. This can include funds to assist with summer electricity costs as well as money to pay for seniors or the disabled. Call 1-800-458-0381.
San Bernard Electric Cooperative offers help ranging from moratoriums to payment extensions, information on government relief and more. In addition, the Operation Roundup program may be able to assist members of the cooperative who are in need of help with making their monthly utility bill payments. The people who most likely receive assistance are usually disabled and/or elderly a fixed income or a member in a crisis situation or who have very low income. Call 1-800-364-3171
Southwestern Electric Power and their financial resources are available in Texas to income qualified SWEPCO customers. They include programs such as Neighbor to Neighbor or average monthly billing. The company also partners with non-profit organizations to assist the less fortunate with their utility bills. Click Southwestern Electric Power utility assistance programs.
TXU Energy has a program focused on helping people stay cool during the summer and also to pay year round electric bills. Summer cooling help is effective each and every year from July through October. It will provide TXU Energy customers with a discount on their utility bills or a free air conditioner grant to the sick and elderly.
In addition to that resource provided by TXU Energy, a number of other bill paying programs and plans are offered. The company can help lower income families, single moms or dads and individuals keep their power on. Call to see if qualified at (800) 818-6132 Read more TXU Energy financial assistance.
United Cooperative Services helps people facing a crisis pay their bills using member donations. The fund is part of the Operation Roundup program, which may be able to help other low income cooperative members with paying for their heating and air-conditioning equipment repair, funds for electric bills, equipment for the handicapped, life support equipment, and more. Call a local office, and in Mansfield dial (682) 222-0200. Customers that need electric help in the Burleson area can dial (817) 447-9292 and the Meridian region customer service is at (254) 435-2832/
Water bill programs exist for some providers such as Monarch Utilities and SouthWest Water. Low income and struggling customers can receive discounts or financial support from resources such as H2O. Other hardship programs operate as well. Read more on financial help from Monarch Utilities and Southwest Water.
West Texas Utilities (WTU Retail) has several programs that offer struggling family’s relief with their electric or gas costs. Additional summer electric bill assistance is also offered by the utility company. There are also free energy conservation measures, payment plans and the customer service team will try to explore all available resources other than turning off the power. Budget billing is an option too.
Another option from WTU Retail Energy is the Neighbor to Neighbor energy assistance program. This can help families pay their electric bills. They have different local organization they partner with to offer financial help, and the phone numbers are below. Call (866) 322-5563, or find more WTU Retail Direct assistance programs.
Help from the state of TX and federal government for utility bills
Find information below on many different government assistance programs, grant money and services offered by the state of Texas or federal government. These including emergency grants for paying bills to keep the lights, AC or power on. However if your utility company is not listed find other electric bill assistance programs.
Community Action Agencies across Texas serve all counties, cities, and towns in Texas. Staff can meet with families to discuss how to enter into payment plans for utility bills, apply for government grants (including CEAP), discuss free energy conservation measures, and more. Low-income customers in TX can also find financial aid to apply for a utility connection deposit help and more. Learn more about utility bill assistance from Texas community action agencies.
Free Air Conditioners are given out in many Texas communities. Some utility companies offer programs such as Beat the Heat and there are also local non-profits and social service agencies. Most of the free AC units, or fans, go to senior citizens or the disabled, but other low-income families can apply. Find how to get a free AC unit in TX.
Government grant money in TX from Low Income Energy Bill Assistance (CEAP) pays for both emergency and long term utility needs. There is the weatherization and the Comprehensive Energy Assistance Program in Texas. Funds can help pay utility and air conditioning bills, including during the summer. Also get a grant to pay for energy conservation measures. This can include a fix to an air conditioner, minor roof or window repairs and more. Click here for CEAP low income energy bill help.
Window replacement services are available in TX. A combination of government grants and programs offered by energy companies will help the low-income, that live in an older house, get new energy efficiency windows. Some grants are free and others cover most of the cost. Find additional free window replacement or repair grant money.
More programs to help with utility costs
There are both state of TX resources, including from TDHCA, as well as non-profits that help low income families. They will provide referrals to energy conservation measures as well as local or national grants to help people keep the lights and AC on. Call 1-877-541-7905 for more details.
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