SCANA Energy assistance programs.
SCANA will work with its struggling natural gas customers in order to try to help them keep their heat on during the winter and to stay cool during the summer. There are also assistance programs, emergency payment plans and other resources offered year round. Learn about the primary SCANA Eenergy programs that will help low-income families in Georgia.
The customer service team (at the number below) can help people apply for Heating Energy Assistance Team (HEAT), discounted rates, and federal government programs such as LIHEAP. These financial assistance programs all have qualifications that need to be met in order to get a grant to help pay gas bills. In addition, priority is often given to seniors or the disabled in the SCANA Energy service territory.
Government programs that help SCANA Energy customers
A state option is H.E.A.T., or Heating Energy Assistance Team. This is mandated to be offered by all utility companies, including SCANA Energy. The program is run by your local community action agency, so you need to apply there. The case workers will help people apply for hardship grants, low-income energy bill assistance programs and get other relief. When you call a community action agency, also look into other government programs such as weatherization or cash grants from LIHEAP.
The financial assistance focuses on helping with winter heating bills. HEAT relies on donations from customers, businesses, and other agencies. Funds are offered to families that are experiencing a potential loss of energy service or disconnection, and who are in need of getting their utility or gas service restored. This is also a crisis program for SCANA Energy customers in which money can be immediately provided to help someone keep their gas on - or to reconnect it.
Funding is limited, and while the program starts during the winter, don’t wait too long before applying or learning program requirements. Find out what type of help is available before the cold weather kicks in. The agency also has a list of other resources and emergency programs for customers.
While people need to apply at local community action agencies, the Georgia Department of Human Services (DHS) distributes the H.E.A.T. funds. In order to qualify for financial assistance, applicants must meet eligibility guidelines and requirements. You can get that information, and applications, at the agency that serves your County in Georgia
The HEAT program really depends on donations. So SCANA Energy, and other utility companies, make it easy for people to contribute. All donations are tax deductible. Customers of SCANA can actually donate through your monthly bill, or by mailing in a check.
At the same time a SCANA Energy customer receives assistance from HEAT, the non-profit will provide helpful conservation tips. This also including information on the federal weatherization program. It is free to low-income families and those in poverty. It helps repair a home, can provide free air conditioners or insulation to a home and more. The organization will help explain what you can do today to help lower your energy bills year-round.
Federal government support is also provided from the low income home energy assistance program, which is known as EAP in Georgia but is known as LIHEAP at the national level. LIHEAP will distribute cash grants for paying bills. This is another benefit that also is combined with energy savings from weatherization. Both programs are focused on the working poor and very low income SCANA Energy customers. Learn more on how EAP - LIHEAP in Georgia helps the low income.
SCANA does operate the Energy Regulated Division and is part of that program. This was offered in partnership and per the direction of the Georgia Public Service Commission (GPSC). The state organization choose SCANA Energy to be a regulated provider of natural gas to low income customers across the region. So the energy company offers services to elderly, disabled adults as well as low-income consumers and families.
They also provide natural gas to individuals with poor credit, and whose credit histories prevent them from obtaining natural gas service from another company. Eligible low-income consumers can purchase natural gas at special rates regulated from SCANAs Energy Regulated Division.
There are two main components to the program, and two classifications of customers can receive help. Qualified low-income consumers are able to purchase natural gas at a special, discounted rate that is established and regulated by the Georgia Public Service Commission (GPSC). This lower rate will allow them to save money on their bills. If your credit and payment history has been poor, then credit challenged customers are able to obtain heating and cooling service from SCANA even if they are denied service with other utility companies or natural gas marketers.
Contact information for SCANA in Georgia
SCANA can provide information and direction to families across Georgia. There are also payment plans or arrangements, help with connections costs and more. The company will try to help people make it through a difficult period. Call 1-877-467-2262 to speak to a representative.
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