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Piedmont Natural Gas assistance programs.

Find how to get help with Piedmont Natural Gas. There are payment plans as well as financial assistance, including in an emergency. Grants from Share the Warmth can also be used to help pay gas or utility bills and the company also assists low-income families with applications to government aid. Find details below on Piedmont Natural Gas assistance programs.

The primary assistance program offered by Piedmont Natural Gas is Share the Warmth. They also fully participate in federal government programs such as LIHEAP, weatherization, and offer their customers other energy efficiency services. They do their best to help low income families who reside in the communities they support, including across Tennessee and the Carolinas.

Federal government funded resources are offered in partnership with local non-profits and community action agencies. The primary programs include Low-Income Home Energy Assistance Program as well as weatherization. Get more information below on these resources.

Weatherization is at its heart an energy efficiency program. It will help Piedmont customers save money on their gas bills and utility bills by ensuring their residence is energy efficient. The low-income conservation program provides weatherization measures, advice, upgrades, and free energy efficiency improvements to qualified low-income residential customers. A focus is on families with children, senior citizens, and the disabled.

The weatherization program is paid for by federal government grants, and it primarily addresses improvements to the home such as adding sealing/insulating ductwork, insulation, sealing major air leaks, weather stripping, etc. The free energy conservation can help Piedmont Gas customers save money. Equipment replacement or new furnaces are not eligible under this program.

LIHEAP, or the Low-Income Home Energy Assistance Program, is a grant program that provides funds to low income Piedmont Natural Gas customers. The money can help them pay bills in a crisis or pay ongoing costs. Piedmont works directly with the congressional delegations in both North and South Carolina, as well as other regions that they operate in, to support federal government funding and distribution of funds for this program.




Applications are accepted at local social service organizations or community action agencies. LIHEAP assists low-income and working poor households in Tennessee and the Carolinas, with special attention to households that spend a high percentage of their total household income on their home energy bills.

Share the Warmth is funded by donations from customers and matching funds from Piedmont employees and the company itself. Partner agencies, such as the Salvation Army, use both customer and utility donations to provide direct financial assistance to low-income individuals and families. Money can pay for all different types of fuel usage, including kerosene, natural gas, propane, electricity, oil, coal, and wood. The goal of this program is to improving the economic and social vitality of the communities they serve.

Funds for Share the Warmth Round come from the Piedmont Natural Gas Foundation. The organization, and many other groups located across the southeast, make annual contributions to the Share the Warmth program. They have contributed hundreds of thousands of dollars over the years, and this money goes to low income customers in their service territory.

In addition to that funding, Piedmont Natural Gas customers can participate and donate money as well. It is easy to do, and they can choose to round up their monthly bill to the nearest dollar on make a one time contribution. The difference from the round up options goes to the Share the Warmth program, and all donations will help the needy and may be tax deductible.

Also, all donations will go to an approved Share the Warmth agency in your community and stay local. So if you live in North or South Carolina, the money will go to people in your local town and not to say a family in Tennessee. So your donation may literally help your neighbor keep their power on! To donate or to learn more, dial 1-800-752-7504.





Applying for help from Piedmont Natural Gas

The main Piedmont Natural Gas customer service line is at 800-752-7504. Customers can learn about payment plans, financial aid, and other options. Or find more details below. To apply for Share the Warmth from Piedmont Natural Gas, call the following agencies. As noted money can pay all types of utility bills, including natural gas, oil, and electricity.

South Carolina – You will need to call a local community action agency or South Carolina Governor's Office.

North Carolina – In Mecklenburg County, call the Crisis Assistance Ministry. Other regions of the state people should call their nearest North Carolina Department of Health and Human Services office.

Tennessee - Davidson County families should dial Metro Action Commission. The non-profit Mid-Cumberland Community Action Agency supports the counties of Cheatham, Robertson, Rutherford, Sumner, Trousdale, Williamson and Wilson counties. Last, but not least, for information on Share the Warmth in Dickson County call Highland Rim Economic Corporation.


By Jon McNamara











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