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Utility and energy bill assistance West Virginia

Get help paying utility as well as electric bills in West Virginia. There is emergency help from government programs as well as assistance from gas, light and energy companies. Low-income families and people facing a disconnection will get everything from grant money to pay a utility bill to money for a deposit, payment plans and more. Find utility bill assistance in WV from the programs below.

The state as well as federal government offers some discounts, free conservation measures including weatherization or LIEAP and other benefit programs to qualified low income customers. In addition, most utility companies in West Virginia also offer their own financial assistance, payment plans and/or cash grants. Below you will find information on some of the options available to help pay a gas, light or electric bill in WV. Find phone numbers and contact information on heating, energy, and electric bill help.

Statewide and government programs that help with energy bills in West Virginia

All West Virginia utility and companies offer qualified customers with a reduced rate of 20% on their energy bills annually from December - April. To be eligible for this discount, a customer needs to receive either Food Stamps, SSI, or WV WORKS and the applicant must be 60 years of age or older.

A potential customer of this energy bill discount must be a recipient of one of these government assistance programs during November, December, January, February, and March in order to get the discount for that month. Call your utility or gas company and reference this discount program.

  • Allegheny Power - 1-800-255-3443.
  • Hope Gas – Call 1-800-688-4673. They cover Morgantown, Clarksburg, Fairmont as well as Parkersburg among other communities.

Heating and natural gas bills - Seniors and lower income families in West Virginia have access to several government and non-profit programs that operate during the winter. These programs can offer discounts on your energy bills, provide financial aid for paying heating costs, and may even coordinate the delivery of fuel or heating oil to people who are out of fuel. Numerous resources try to address the increasing costs of winter heating bills. Learn more on heating bill assistance programs in West Virginia.




LIEAP (LIHEAP), government assistance and free weatherization - The main beneficiaries are the low income, elderly, and disabled. Cash grants, financial aid, free furnace or roof repairs, and other assistance is available from the West Virginia LIEAP program.

The West Virginia Utility Assistance Program, which was created by and is operated by Dollar Energy Fund, may be able to assist eligible West Virginia utility customers with paying their gas, heating, electric and water bills. If you apply and are found to be eligible for help, customers will receive a one-time cash grant or financial assistance that will be applied directly to their monthly utility bill.

Grants are even available to customers who may not be eligible for LIEAP due to their income or other reasons. Contact your local Salvation Army, community action agency near you in West Virginia or locate your local intake agency to apply.

Assistance from utility providers in WV

Appalachian Power - This energy provider operates in West Virginia as well, and they provide services to tens of thousands of families. Customers who are struggling with paying their utility bills should call them right away, before they fall too far behind. Representatives will refer individuals to, and help them apply if need be, to government assistance programs and explore other options such as the Dollar Energy Fund. Read more on the various resources available for paying electric, cooling and heating bill help from Appalachian Power..

Hope Gas (formerly Dominion) – The program offered is known as the Heat Fund. It may be able to helps low-income customers and families in West Virginia pay their monthly gas bills. The Salvation Army administers this financial assistance. Call the following numbers based upon where you live. The main customer support number is 1-800-688-4673.

Hope Gas (formerly Dominion) - This energy provider offers both gas and electric service to customers in West Virginia. Most of the assistance they provide is in partnership with non-profits or the federal government. The resources include LIHEAP, Dollar Energy fund, and weatherization. Thousands of low to moderate income customers as well as single moms benefit from the programs every year. Click here for more information on Hope Gas WV energy bill help.





Mon Power / FirstEnergy - Low income customers in West Virginia can explore resources and various financial assistance programs that are offered. The utility company offers payment plans, budget billing, and due date extensions. They also fully support both federal and state government programs such as LIHEAP, disconnection prevention and weatherization. Qualified low income families, seniors, and people faced with an emergency (such as a job loss or medical crisis) have different options available to them. More details on Mon Power assistance programs.

Water bills - A grant program known as the Dollar Energy Fund may be able to provide limited amounts of financial assistance for paying water bills. It will only pay income qualified applicants, and only if the family has no other options available to them and are facing a shut off. More on water bill assistance in West Virginia.

If your West Virginia utility company is not listed, you still have options. Get more details on other electric and utility assistance programs.


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