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Delaware Salvation Army Family Services assistance programs.

Families and individuals across Delaware can receive help from the Salvation Army and their Family Services Department. Every day the non-profit assists individuals and families and can help them avert a crisis by providing resources, financial assistance, and referrals. People who approach the Salvation Army centers across Delaware need to have applied for and exhausted all other resources before contacting the agency.

Heating and utility bill assistance is provided by several resources. The two primary programs are Operation Share as well as the Good Neighbor Energy Fund.

  • The Delaware Electric Cooperative (DEC) created Operation Share for Kent and Sussex Counties. Financial assistance can be given only once a year to help residents with paying their DEC electric bills when they are presented with a shut off notice or when they run out of fuel.
  • Delmarva Power and the Salvation Army partner on the Good Neighbor Energy Fund. The primary beneficiaries of the energy assistance program are qualified low to moderate residents of Delaware who need emergency help paying natural gas or electric bills. Any aid is only offered for applicants who do not qualify for any other emergency heating bill assistance from other government, public or private sources.
  • The New Castle Cares Fund is a fund to help residents who have a special emergency need or that live on a fixed income, such as disability or a pension check. Low income families that are having difficulty paying their Municipal Services Commission energy bills can call to apply, or inquire at your Salvation Army center.

Emergency assistance is offered by The Needy Family Fund. The Salvation Army in Wilmington, New Castle, Kent, and Sussex Counties partner with the News Journal Company. Clients of this program may be referred to The Salvation Army for this utility bill assistance program in Delaware if they are not receiving or qualified for Medicaid, TANF, SSI, or GA.




The Delaware Emergency Housing Residence Program provides lodging that is comfortable and clean. The housing will be equipped with a dining program and food service. In addition to housing and shelter, Salvation Army caseworkers also provide referral, self-sufficiency and social services that are vital to the needs of the clients seeking help. Another emergency shelter is offered during the cold Delaware winters from Code Purple. It can provide emergency shelter for homeless women and men.

The Salvation Army partners with the Julia Tallman Senior Center. It is open for elderly and older adults and the location has grown to meet the ever-changing needs of the aging population. The center is open for people of all backgrounds who are 55 or older. Some of the programs and activities for seniors in Delaware include health checkups (including blood pressure testing, nutrition education) and two meals per day. A key service offered is transportation for senior members. They will be provided with a ride to activities such as food shopping, doctors and pharmacies, and to the senior center itself. Transportation can even be arranged in an automobile equipped with a wheel chair lift.

The Salvation Army CROSSROADS program is for the welfare to work population in Delaware. The objective of the program is to help all eligible participants find and keep quality jobs and to assist people with meeting their full career potential. The Salvation Army works with other agencies to administer programs that provide crisis alleviation services, intensive case management, comprehensive life guidance, job placement and re-placement and employment counseling. Monetary rewards can also be established as part of Individual Development Accounts for adult participants. Other employment type programs available include the Community Options Program, the Supported Employment Program, and more.

The Salvation Army also runs a Developmental Disabilities Program in Wilmington and across Delaware. Case workers strive to provide individual support with the mission of empowering individuals to maximize the quality of their lives through community inclusion, employment, job training, and independence within their home communities.

Holiday assistance is extensive and wide ranging. This is always one of the focuses of the Salvation Army. They try to provide needy individuals and families help during the Thanksgiving and Christmas seasons. They often rely on volunteers and donations from programs such as the Red Kettle Campaign.





Other Christmas and holiday programs offered by the Salvation Army in Delaware include Angel Tree, new toys at its toy shops, and the Christmas Stockings program. The Angel Tree Program can distribute canned food, toys and clothes, winter coats, and other items for children. Holiday meals are offered in the community, with volunteers potentially making delivered to homebound individuals.

Operation Warm provides thousands of new winter coats to children and students. Holiday Toy Shop is when the Salvation Army in Delaware is purchasing toys, and distributes them directly to parents shopping for gifts. The Stocking Program is when volunteers fill Christmas stockings with gifts and items that are distributed to children.

Thanksgiving and Christmas food vouchers are distributed. Families can receive a voucher to buy food for their holiday meal. While funding varies and program terms can change, the Salvation Army vouchers generally range from $20 to $100. In addition to this support, many families in Wilmington and other areas that are homebound receive boxes of canned goods and perishable food.

Locations and phone numbers of Salvation Army centers in Delaware

  • 400 N. Orange Street, P.O. Box 308, Wilmington, Delaware 19801, phone number (302) 472-0700
  • Sussex County Family Services, 601 N. Dual Highway, Seaford, DE 19973, dial (302) 628-2020
  • 110 S. Bedford Street, Georgetown, main number (302) 856-7145
  • 611 Forest Street, Dover, Delaware 19903, call (302) 678-9551
  • 400 North Orange Street, Wilmington, DE 19801, telephone (302) 472-0750
  • 105 A Rogers Road, Wilmington, Delaware 19801, call (302) 654-5003




By Jon McNamara

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