Assistance programs from AES Ohio
Low income customers of AES Ohio can get help paying their light and power bills. There is emergency help from local charities that partner with the energy company as well as programs from the government, such as HEAP. Whether grant money to pay past due utility bills, payment plans, or something else, resources are offered. Find how to get help with AES bills in Ohio.
Families or individuals who are struggling with paying their bill or who are faced with disconnection can look into billing programs. The goal is to help people keep their power on or reconnect it. Do not hesitate to call AES Ohio (formerly known as DP&L) to find a solution to your hardship.
Solutions to make paying AES bills easier
One way to plan for what the monthly costs may be from Budget Billing. This can allow all customers, regardless of income, the ability to eliminate summer and winter spikes in your energy bill. This is a great option for people living on a fixed income, such as a pension or SSI. But anyone can enroll.
It will also allow households to gain stability by paying the same amount of money on their AES Ohio bills each month. Each customer signed up will receive a budget billing amount that will be based on their historical energy usage. The amount can change and be adjusted over time in an effort to reflect abnormal weather conditions or change in usage. If necessary, the budget amount agreed to will be corrected after the winter season to avoid a large annual adjustment on your account in August. As long as you are current on your account you can sign up.
A key option that is also available for resolving the crisis is a payment plan. Representatives from Dayton Power can enroll people into these programs. The amount that you need to pay will be based on your payment history, the amount due, and your ability to pay your bills. This is for qualified residential customers only.
Grant money to pay AES Ohio bills
The AES Ohio Bill Assistance Fund is an option for people who have already received state of Ohio Home Energy Assistance Program (HEAP) funds and who meet federal government low income and/or poverty guidelines. These financial aid programs may also be offered to people who are at risk of losing electric service. Qualified customers may have additional plans or resources made available to them.
Throughout this process, AES Ohio works with local community action agencies and non-profits to provide funds to those who qualify. The focus is on preventing a shut off of your utility service, in particular during the winter or hot summer months.
Assistance for Medical Needs is an option if a member of your immediate family and/or household receives any type of health care for a serious medical condition or has a disability In addition, if the person needs assistance with paying energy bills during this time, then you may qualify for special financial assistance from AES Ohio, including disability benefits in Ohio as an option.
Proof is needed and a clinical nurse specialist, licensed physician, physician assistant, certified nurse practitioner, local board of health physician or certified nurse-midwife must certify the condition or the application. If you qualify you may be provided up to 90 additional days to pay your energy bill. There
The Ohio Percentage of Income Payment Plan Plus is an option as well. It will help make your monthly payments more affordable year-round while also taking care of unpaid bills from the past. This is offered if you make your payments on time and in full. Another similar option for AES Ohio (DP&L) is the Graduate PIPP Plus, which can help people during a transition.
The Summer Crisis Program is offered during the hot months for air conditioning and cooling bills. The applicant's household must include a member who has a medical necessity or who is at least 60 years old. This is part of the HEAP service in the Dayton Ohio region. Or look here for other summer cooling bill assistance programs.
Heating bill assistance is offered from the Winter Home Energy Assistance Program. Grants and the amount of financial assistance paid out will depend on the type of fuel you need, the size of your household, and your total household income.
In a crisis, if you are unable to pay your monthly AES Ohio heating/energy bill or have less than a 10-day supply of heating oil left for the winter months, then you may be qualified for emergency or crisis aid. Funds can be paid out in an effort to restore your service for up to 30 days or AES Ohio customers may even get assistance in paying for the repair of a heating system.
Contact information
The AES Ohio customer support team will work with struggling customers to find some form of assistance. As noted the company was formerly known as Dayton Power and Light. Whether money from a government benefit to pay utility bills or payment plans or forgiveness, options are available. Dial 1 (800) 433-8500 for more details.
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