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Energy bill and utility assistance in Alabama.

The state of Alabama has financial assistance programs that can help low-income families pay their utility, energy, and electric bills. Some local charities and non-profits also assist, the government has emergency grant programs, and various utility companies across Alabama also administer their own energy bill assistance programs. While most of the free government grants and the financial help is targeted at the low income, the disabled or senior citizens, many other people may be able to access services, including emergency help for utilities that are close to disconnection.

Assistance from utility companies in Alabama

Alabama Power Company – They offer a discounted rate for those customers who are verified as Supplemental Security Income (SSI) or who are verified as Aid for Families with Dependent Children (AFDC).  Recipients of these programs will not be billed a monthly service charge on their energy bill of approximately $8.91 per month. Call 1-800-245-2244 to ask about this program. Read more Alabama Power assistance programs.

Alagasco - Customers of this power company who receive Aid for Families with Dependent Children (AFDC) or Supplemental Security Income (SSI) will not be billed a monthly customer charge of about $8 on their utility bill. To apply for this particular assistance program, customers must take their Medicaid card to their local Alagasco office to apply in person. Click here for more details and additional resources and programs.

Cherokee Electric Cooperative – The program offered is known as Operation Warm. Grants and financial assistance may be available to help the needy pay their electrical bills. Funds are administered and passed out to individuals through the Cherokee County Crisis Center. Call 1-800-952-2667 or 256-927-5524

Decatur Utilities – The program known as Operation Warm may be able to provides utility and energy assistance to people and the low income who don't qualify for LIHEAP. Local Community Action Agencies will base their decision about who receives Operation Warm funds and grants on the applicants income and necessary expenses, such as prescription medications.

The program from Decatur Utilities runs from December 1 through May 31 of each and every year, during which applicants are eligible for assistance only once during that period. Contact Community Action Partnership of North Alabama at 256-260-3112 to apply for Operation Warm.




Decatur Utilities can offer customers additional services as well. There are budgeting bill programs, payment plans, and of course government resources such as LIHEAP. Customer service representatives can advise customers on possible solutions, including those from non-profit partners. For more details on these Alabama assistance programs that may be able to help, find more financial aid from Decatur Utilities.

Hartselle Utilities – As with the other energy companies referenced above, they also run the Operation Warm program, which provides energy bill assistance to people who don't qualify for government funds from LIHEAP. The Community Action agency bases its decision about who receives Operation Warm funds on the applicants income and necessary expenses, such as prescription medications.

The assistance program runs from Dec. 1 through May 31 of every year, during which applicants are eligible for assistance from the program only once over that time frame. Call 355-3803 in order to contact the Community Action Partnership of North Alabama.

Joe Wheeler Electric – This electric company also provides assistance from the Operation Warm program. The program provides financial assistance and cash grants to people who don't qualify for the federal government LIHEAP program.

Community Action bases its decision about who receives Operation Warm funds on the applicants total household income and necessary expenses, such as medications and healthcare costs. The utility assistance program runs from December 1 through May 31, during which applicants are eligible for assistance only once. To learn more or to apply for help contact Community Action Partnership of North Alabama at 355-3803.

Mobile Gas – Similar to the companies listed above, customers of this energy company who receive Supplemental Security Income (SSI payments or Aid to Dependent Children) and who qualify for aid can have the customer charge of approximately $8 waived from their monthly gas bill. Apply at any of the Mobile Gas offices to receive the waiver. Call 251-476-8052 to learn more or find the nearest office.







Mobile Gas - Additional programs are available. Some of them, such as Project Share, are administered in partnership with non-profits. Qualified low income customers, seniors, and the working poor can also look into payment extensions and fee waivers. Read Mobile Gas Alabama assistance programs.

Project Share – This utility assistance program is run by the American Red Cross and is funded by local businesses, individuals, and utility customers who donate to the program through their monthly bills. The project is available year round and it can assist disabled persons, senior citizens, and also those people who are on fixed or low incomes. Clients in need apply for Project SHARE assistance at the local American Red Cross office in their county or town. More information on Project Share Alabama resources.

Government grants in Alabama that help pay light, electric, and utility bills

Low income programs - There are two government funded resources, and they are cash assistance from LIHEAP as well as free energy conservation from weatherization. The programs are paid for by the federal government, but are run locally in your town and county by non-profit community action agencies. Social Services can also help low income as well as elderly or disabled households apply for free grants. Learn about Alabama LIHEAP and weatherization.

National charities and additional government aid as well as free DIY tips and more support is offered. If your company is not listed below or above, find other options and ways to get help with paying utility bills.

The Alabama Neighbors Helping Neighbors Fund is available across the state. The program is in effect a state of Alabama low-income weatherization program that was created to supplement the federal government program. The Alabama Department of Economic and Community Affairs will administer the monies to qualified low income applicants, and the agency will help provide weatherization assistance to eligible recipients. 

By Jon McNamara














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