Nevada Energy assistance programs.
Customers of Nevada Energy who are struggling with paying their utility bills may qualify for financial help, free discounts on their energy bills or a payment plan. Several assistance programs are offered by the energy company as well as the government to help low-income families pay their bills. Priority, or emergency electric bill help, is usually given to households with children, seniors, and the disabled. Find how to get help paying Nevada Energy bills.
Government programs that help with NV Energy utility bills
The state of Nevada works closely with Nevada Energy and other utility companies to run the Energy Assistance Program. Applications are accepted July 1 of each year and qualified people will receive financial help for their bills until funding runs out. This Nevada program of EAP is part of the federal government LIHEAP service. After applying for aid, and being accepted into the program, the financial assistance provided will be based on the applying household's total gross income and annual energy use. There is even help for the vulnerable, such as money to pay for a air conditioner.
You can apply in multiple years, however any financial aid is only distributed to households once per year. Families will still need to pay some of their Nevada Energy utility bills, as federal aid was never intended to pay 100% of their costs. Call (702) 486-1404 in the Las Vegas area, or if you live in Reno/Carson City dial (775) 684-0730. Another number to try is (800) 992-0900.
There are other benefits to the EAP program as well. Federal government funded programs that are supported by Nevada Energy include provide other support, such as repairs to an A/C unit (or a free air conditioner), emergency grant money and more. Or read more on EAP utility bill assistance grants in Nevada.
Another federal government program is Weatherization Assistance. The Housing Division of the Nevada Department of Business and Industry (NHD) administers this in partnership with community action agencies, and it is run as a conservation and savings program. This federal resource can help families that receive their power from Nevada Energy to reduce their monthly utility bills by installing free conservation improvements to their home, such as insulation, windows, minor home repairs, CFL light bulbs, and similar updates. Most, if not all of these updates, are offered at no cost to income qualified Nevada residents.
Those are the two primary federal government created programs available. However Nevada Energy also administers many of their own emergency financial assistance programs, grants, and discounts for customers. As for all services, applicants need to meet income and other conditions before receiving help. There is also a goal of helping Nevada Energy low income customers that have a shut off notice.
Programs offered by Nevada Energy to low-income customers
Another relevant option is the NV Energy Special Assistance Fund for Energy (SAFE). While not paid for by the federal government, it works with those options. For example, the SAFE program can help those who either get help from Energy Assistance Program, or who have used up all of those government and public resources. It was created to help lower income people who are faced with an emergency or hardship and who are falling behind on their utility bills. It can supplement federal government low-income as well as state of Nevada energy assistance programs.
For example, throughout the year there may be Energy Assistance Expos that are held, with many focusing on senior citizens. On site will be government agencies and local non-profits. Advice and services may be able to help you discuss weatherization options for your home, pay your past due electric bill, and provide free rebate information. The sessions will also offer energy education and conservation services.
In addition to the federal government weatherization program indicated above, NV Energy offers their own savings and discount program. It is known as Comfort Savings. The utility company will provide customers with a free in-home energy evaluation and audits. The main goal is to recommend improvements, identify current energy usage, and install all of these updates for the homeowner.
If found to be qualified, all resources are offered for free to income qualified individuals. Free Nevada Energy Comfort Savings services can include such things as pipe insulation, CFLs, high efficiency showerheads and water saving faucet aerators, insulation, door and window caulking, and more. Dial 866-920-7822 to learn more.
Relief through Energy Assistance to Prevent Customer Hardships, better known as REACH, can help Nevada Energy customers who fall into a specific category. Seniors and people over 62 years old, military members who are in the Reserve or National Guard, and disabled can receive energy bill assistance.
Community Grant money helps pay NV Energy bills too. Other non-profits to call in Nevada for information on emergency utility bill assistance and savings programs include those listed below. These agencies can usually refer people to resources, help individuals apply for assistance, and from time to time may have some of their own funds to distribute to the needy.
- HELP of Southern Nevada - (702) 369-4357
- United Labor Agency of Nevada (ULAN) - 702-648-3500
- Henderson Senior Center - (702) 267-2950
- Lutheran Social Services of Nevada - 702-639-1730
- Clark County Senior Advocate Program - 702-455-7051
- Las Vegas - Clark County Urban League - (702) 473-9400
- East Valley Family Service - 702-631-7098
- Hope Link - 702-566-0576
Phone number and contact information for assistance from Nevada Energy
For information on any of the resources above, call Nevada Energy at (702) 402-5555 or (800) 331-3103. Funding is often limited, and unfortunately all Nevada Energy customers will not be able to receive help.
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