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Cleveland Ohio and Cuyahoga County Salvation Army assistance programs.

The Salvation Army in Cleveland offers low income families and individuals direct emergency assistance and other social service programs. Funds and aid can help an individual address and hopefully resolve their crisis situation. The non-profit can also provide other forms of assistance as needed, such as budget counseling, referrals, information on government programs and emotional support as necessary. Social service programs include emergency utility bill & direct cash assistance, food, rent help, shelter, clothing assistance, and job counseling, resume review and creation, and job transition classes.

Emergency utility bill assistance and disconnection prevention may be available. Social service case workers from the Cleveland Salvation Army may be able to help qualified individuals and families pay their utility and heating bills in order to get through an emergency crisis, with the goal of stopping a disconnection of a clients utility services. Some resources may be offered to assist people with starting utilities too. Individuals can apply either in person or the agency can accept telephone inquiries. Referrals are also provided to other human service agencies, including those that are available throughout Cuyahoga County.

There may be a number of reasons why someone falls behind on paying their energy bills, and the Salvation Army and their social workers try to address the complex set of circumstances that lead to the situation. So they offer a one-to-one confidential interview with the applicant, to try to understand the issue and provide assistance. The caseworker will try to identify the factors contributing to the household's financial hardship and emergency situation.

After this interview is complete, the case worker from the Cleveland Salvation Army will provide various forms of assistance, support and free advice. This includes debt reduction, referrals, budget counseling and guidance and emotional support. The social worker can also provide details on government programs such as LIHEAP or weatherization. The non-profit charity agency will offer services that reduce the likelihood of future crisis, and, in many cases, prevents homelessness, eviction, and a shut off of heating or utilities.

Financial and emergency direct assistance is offered in Cleveland at most of the Salvation Army Corp centers. The family service staff provides assistance and services to low income, seniors, working poor and other needy individuals and families. Receive help with various expenses and bills. This can include support for paying for and obtaining prescription medications, rent, clothing and utility bill assistance for crisis intervention. Other services include intake and case assessment, which will link clients to other financial assistance programs within The Salvation Army or other Ohio community resources or programs.




Details on Salvation Army emergency utility assistance

Many of the programs are run in partnership with energy companies in Ohio. Much of the funding is provided through utility and cash grants from First Energy Electric, Dominion East Ohio, and Columbia Gas. Electric bill assistance for First Energy as well as gas utility assistance from Dominion East Ohio is offered at all Cleveland Salvation Army centers. Help for Columbia Gas bills is only offered at the West Park Corps location. Read more on other state of Ohio utility bill resources.

Additional financial assistance in Cleveland

All additional aid is dependent on donations and grants received, and unfortunately not everyone will be able to receive or qualify for help from the Salvation Army. Programs administered can include, but are not limited to.

  • Disaster Relief for a crisis or local incidents such as fires or flood.
  • Emergency cash vouchers to pay for expenses and basic needs such as small household items, special dietary needs, clothing, and prescription medications.
  • Housing and rental assistance, or referrals to these services.
  • Emergency intervention and referral for drug & alcohol addiction, PRC/Welfare, shelter, and domestic violence cases.

Free meals and food is offered from pantries. The Salvation Army provides the low income access to various hunger relief and other resources in the Cleveland and greater Cuyahoga County community. Assessment and intake for the food assistance programs will also provide referrals to other social services and public aid programs (such as SNAP food stamps) within The Salvation Army and throughout the state of Ohio. They are a source of information on free food pantries in Cleveland Ohio as well as statewide

The Salvation Army will also do their best to distribute hot meals year-round for anyone in need of help. This can include free lunches as well as evening meals which are distributed at various locations, senior centers and soup kitchens. A particular increase in demand for meals occurs around Thanksgiving as well as Christmas.





A number of food pantries operate in the region, and these can provide groceries for lower income individuals and families in need of help. Food is free to those who qualify, but some of the centers will require appointments to be made in advance. It is best to call your local Cleveland office. Usually all food, perishable items, and government commodities are provided on a walk-in, first come first serve basis.

Job finding and educational resources are offered. The programs offer access to high quality educational opportunities to support job training, employment opportunities, resume review services, and higher education aspirations. By having case workers assist adult learners in Cleveland, and helping them to acquire the knowledge and skills necessary for to receive a job or gain effective participation in society, the Salvation Army builds self-sufficiency.

Housing and transitional shelter is offered to help families through difficult times. This can help them find permanent housing and help them learn how to live productive and fulfilling lives. Social workers and staff provide individuals who have been evicted or who are faced with homelessness resources such as the Transitional Housing Program at Cleveland's Harbor Light Complex, Zelma George Family Shelter, Project SHARE, the P.A.S.S. Program, and the Railton House.

Holiday assistance is offered by the Cleveland Salvation Army. Thousands of local families and individuals are given the opportunity to receive Thanksgiving, Christmas, and other Holiday Assistance through programs and resources offered. Families, children and individuals can obtain clothing, winter coats, toys and food vouchers through resources such as Adopt-A-Family, Christmas Distribution, and the Angel Tree.

Many families struggle to pay their bills during the holidays too, as they take on additional expenses and then may be hit by an unexpected crisis. So in addition to those items mentioned above, many clients of the Salvation Army receive additional financial assistance around the holidays to help them meet and pay for basic needs, such as grocery store/food pantry items, vouchers for utilities and heating bills, and rent help.

The Cleveland Ohio Salvation Army Senior Services Ministry provides assistance to the elderly and senior citizens who live in Cuyahoga County. This can include such programs as home delivery meals, daily recreation and socialization, congregate free meals, and more. Sometimes a visit by a volunteer showing kindness and sharing human company can help to combat loneliness or despair as seniors get older. The Salvation Army is also part of the regional Ohio Agency on Aging senior assistance programs.

The senior program's and the goal of this service is to promote wellness, independence and personal fulfillment for the elderly in the region. It can do this by meeting their physical, economical, nutritional, and social needs. Area residents who are age 60 and older can be supported by these programs, and they will be invited to participate in the vast array of services and activities available in Cleveland. Fees for these services and programs are not required; however contributions/donations are always accepted.





Addresses and phone numbers of Cleveland area Salvation Army Centers

While most are located in the city, they support the needy and less fortunate across Cuyahoga County. Call a center for help or referrals.

  • Harbor Light Complex, 1710 Prospect Ave. Cleveland, Ohio 44115, call (216) 781-3773
  • 4402 Clark Avenue Cleveland, OH 44109, phone number is (216) 631-1515
  • Hough Corps and Recovery, 6000 Hough Ave. Cleveland, OH  44103, call (216) 432-0500
  • 9000 Superior Ave. Cleveland, Ohio 44106, dial (216) 229-6065
  • Miles Park Corps, 4139 E. 93rd St. Cleveland, OH 44105, dial (216) 341-1640
  • 17625 Grovewood Ave. Cleveland, OH 44119, main number is (216) 692-1388
  • New Hope Corps. at Harbor Light Complex, 1710 Prospect Ave. Cleveland, Ohio 44115, call (216) 781-3773
  • West Park Corps, 12645 Lorain Ave. Cleveland, Ohio 44111, (216) 252-3593


By Jon McNamara


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