CenturyLink Internet Basics discounted service.
CenturyLink customers that meet low income guidelines may be able to receive high speed internet service at a very low price. The company will offer this for of assistance from the Internet Basics program. The service is combined with inexpensive computers and the support is for households that meet income requirements or to those that are on certain state or federal government benefits.
The telecommunication company operates in several states and they provide internet and phone service to millions of customers. There are times in which some families can't afford to pay the high prices associated with an internet connection, so in these instances they may be able to receive help from this program.
The exact price charged to each household will very based on many factors. Internet Basics may provide service for as low as $10 per month (plus taxes and government fees), but this amount can also change over time. More details on the program, as well as how to apply, are below.
Application criteria
The discounts are only offered to very low income customers, including those that meet poverty guidelines. They can also either meet income guidelines set by the company, or be on some form of public assistance. Examples of what may qualify someone include the recipient of SNAP food stamps, LIHEAP for energy bills, free school lunches, and several others. Of particular focus is on CenturyLink offering this service to families with children, as it can go a long way towards helping them in school.
In fact, many of the same application guidelines that are in place for Lifeline will also apply to Internet Basics. So if someone is already enrolled in those or other telephone discount plans, then more than likely they can also save money on high-speed internet coverage.
Any type of assistance will only last for one year. At that point in time the family will need to re-apply. For those that are able to enroll, CenturyLink will offer download speeds of 1.5 Mbps or higher, but this will depend on what state the family lives in as well as the type of technology that is available in that region. Note that higher speeds may also be provided if the customer is willing to pay just a little more money.
Not only can the internet program be available, but CenturyLink can also provide low cost desktop or netbook computers to the individual. The prices of this will also vary, but they can be as low as $150, which is much lower than typical retail price. Families that are given a computer as part of Internet Basics will also be provided with free training on its use, as well as the software that comes with it. Classes are held at school, senior centers, and other convenient locations.
As noted, the program will only last at most one year. If the household were to have their income increase during that time frame, or if any of the qualifying benefits were to end, they need to notify CenturyLink. If this is not done then the provider can decide to take legal action to reclaim any funds saved by the family over a fraudulent application.
Any assistance is also for the primary home only, and there can only be one account per customer. If the applicant already has some form of service from them, then they will also not be qualified. When applying, proof of income, identification for all household members, and proof any benefits will also need to be provided to the company. Internet Basics is focused only on the most needy in the community, and anyone seeking help from under an illegal application will need to reimburse CenturyLink.
For more information on the Internet Basics program, or to inquire about other discounts, call the company at (866) 541-3330.
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