Financial assistance from Atlanta Gas Light.

Atlanta Gas Light works with other utility and marketing companies across Georgia and the southeastern United States. Together, working with these other private businesses and companies, they provide natural gas services to hundreds of thousands of customers in the region. From time to time some families and individuals that use their services may face a financial hardship, so Atlanta Gas Light also provides information on financial assistance programs.

During these challenging economic times, a number of Georgians may need either additional time to pay their natural gas bills, or they may require some form of assistance. A number of state, federal government and local agencies, as well as non-profit organizations, run an extensive array of assistance programs. Resources are available that can assist qualified low income individuals across Georgia and Atlanta with paying their natural gas, cooling, and electric bills.

The Low Income Home Energy Assistance Program is available for paying natural gas and other utility bills. This resource is a federal government grant funding program, and it has been set aside to help low-income families and individuals pay their utility and natural gas bills.

Aid is provided to qualified individuals on a first-come, first-serve basis. The application period usually opens during the summer (for cooling bills) or late fall (for heating bills). Money can help pay an air conditioning bill during extreme summer heat, or assist with winter heating costs. The program may also provide things such as free fans or heating and cooling equipment repairs.

In order for Atlanta Gas Light customers to qualify, an applicant’s income cannot usually exceed 150 percent of the federal government poverty level. In certain cases that scale or range may increase if the government expands the funding for the LIHEAP program. The income ranges will be from $21,000 up to almost $60,000, and a key factor is the number of people in the household. Call your local Community Action Agency for more information or to apply.

Senior Citizens Discount Program is offered in Georgia for Atlanta Gas Light and other energy providers. Lower income senior citizens who are at least 65 years of age or older and have a total annual combined household income of less than $15,000 (which also may change depending on household members) can receive savings on their monthly expenses. Customers are provided up to a $14 monthly discount on their Atlanta Gas Light Company bills, in particular the base charge on those monthly bills. The natural gas service must also be in the customer's name in order to be eligible for this discount. Dial 1-800-427-5463.





Other state and federal government assistance programs

Some non-profits and other agencies can also help people who receive their power from Atlanta Gas and Light apply for assistance or savings on their accounts. Low income applicants should contact one or more of the following.

  • DHR's Division of Family and Children Services is a great place to learn about public and government assistance. Some of what they can refer people to can help with saving money (such as weatherization), or address your unpaid Atlanta Gas Light bills. If you live in Metro Atlanta, dial 404-657-3427. Call 1-800-869-1150 if you live outside the city.
  • Your local Community Action Agency is another great resource .Information and financial support is available for the working poor, disabled, and others.  Apply for weatherization or LIHEAP there.
  • Heating Energy Assistance Team (H.E.A.T.) is a state of Georgia program that is run by non-profits and charities. Call 678-406-0212
  • Project SHARE is a Salvation Army program. Dial 404-873-3101 in metro Atlanta, or 1-800-257-4273 outside the region. This is a state of Georgia assistance program that is funded by utility customers who donate through their monthly electric bills. Anyone can make a tax deductible contribution. The program is administered by The Salvation Army and thousands of Atlanta Gas Light customers benefit from it.

By Jon McNamara

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