Water bill assistance in Washington DC
Qualified low income families in Washington DC can get help with paying their water as well as sewer bills in an emergency. Priority will be given to people who are faced with shut off of their service, with a focus on seniors, the disabled and people with kids. The programs are the Customer Assistance Program as well as a service that is known as Serving People by Lending A Supporting Hand (SPLASH) as well as charitable grant money. Find how to get help with water costs in the DC area.
Help with water in DC from SPLASH - Serving People by Lending A Supporting Hand
Customers are offered an extension on their water bills from the DC Serving People by Lending A Supporting Hand program, so it is basically an extended payment plan. In some instances a portion of the arrears on the water bill can be forgiven. The financial resource is funded solely by contributions from local businesses, private customers and the community at large, with matching grants from DC Water. This means that only a small number of people or families can be assisted.
The SPLASH financial assistance program is a Washington DC water bill payment program that helps low income customers, seniors, and disabled. It will help them maintain both critical water and sewer service in times of financial hardships or an emergency. Hundreds of customers are able to benefit from this every year and have had an imminent shut off prevented.
As indicated above, SPLASH is a donation program. Anyone from DC can contribute to it, and you can also receive a tax break for any contributions you make. Every dollar that is received will be distributed to eligible customers in the greater Washington DC area. It is a way to give back to the community, and to also receive a tax break in the meantime. To learn more or to apply for this payment assistance program and other options as indicated above, please dial 202-354-3600 to speak with a Customer Care Associate.
Charities and non-profits in DC that offer emergency water bill payment help
A few charities in Washington DC offer financial assistance for utilities, and while water bill help is not the most common it is possible. These programs are often a last resort, with grant money paid out for only a portion of a bill and when the applicant has no other options.
The Community Action Partnership is a Washington DC anti-poverty fighting organization. They combine emergency grant money to help pay bills (housing, water, utility, etc.) with long term support - including around employment and budgeting. Find details on how to get help from the District of Columbia Community Action Partnership, with grants, counseling and more arranged.
Salvation Army of DC water-utility bill payment relief is an option too. The charity offers various social services to the low-income. In general, the funds will be aimed at people who will be homeless due to lack of water, and get details on the Washington DC Salvation Army utility assistance programs
Financial assistance to pay District of Columbia water costs
Another option for low-income qualified families and individuals is the Customer Assistance Program. This is more of a discount program, with some grant money offered, that is offered for your water and sewer bills and overall usage. The District of Columbia's Department of the Environment (DDOE) Energy Office administers this particular discount service to income qualified households in the area.
The CAP program will offer eligible low income customers with a discount on their account. There is a range of when the discount starts and amount provided, with the help ranging from 2250 gallons per month and higher. This can equate to current savings of tens of dollars per month for water and sewer services. So the monthly savings can be immense.
Various guidelines need to be met in order to receive the discount from the Washington DC Water Department. One of the criteria that will be referenced and used to determine qualifications will be the federal government low-income guidelines. This looks at both the number of residents in the household as well as total income before determining whether a discount is provided or not.
Among other steps that must be taken during the application process include these. Applicants will need to provide proof of their total household income, such as a paycheck stub. This needs to include the incomes of all residents that reside there. They must provide proof of age and the number of individuals who live in the home or apartment as well. Applicants assistance program will also need to provide a copy of their current water or sewer bill.
Phone numbers
Washington DC Water is located at 1385 Canal Street SE, Washington, DC 20003. They can be called at 202-787-2000 or (202) 350-9649. Stop by or call them for information on these or other water bill payment plans, discount programs, or emergency financial assistance. The non-profit organization information is listed above.
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