Water bill assistance in San Antonio.
Residents of San Antonio Texas can receive help with paying their water bill in a crisis situation. Various programs are offered, including those created by the San Antonio Water System (SAWS) or local charities in Bexar County. There are programs that help pay delinquent water bills or that reconnect service for individuals and families who are struggling. Options include financial help, payment plans for water costs from Uplift, and other forms of assistance in Bexar County.
While funding varies, and the number of households that can be assisted is limited, the goal is to offer both mid to long term assistance to customers for paying their water bills or it can assist people who are facing a shut off of their service. The goal is to stop a disconnection.
Money to pay for water bills
Funds and cash assistance is being made available to help low-income SAWS residential ratepayers, with a focus on those customers who are disabled, elderly, or facing a medical emergency. Another priority from the water company in Bexar County is on helping families who have young children.
The services, which are really a Payment Assistance Program, are arranged by multiple San Antonio based organizations such as Christian Assistance Ministry (CAM), the Salvation Army, and Social Services. Most years thousands of SAWS customers have difficulty in paying their water bills, and who were faced with a shut off of their service. Many are able to receive financial assistance and are able to keep their service on during a difficult period in their lives.
San Antonio Water System, or the charities that provide emergency funds to pay an old bill, do have various eligibility requirements that need to be met. Those qualifications include the customer must be a SAWS residential customer and they need to qualify through DCI for participation in the program. As indicated, priority will be given to seniors, elderly, and people with a medical emergency and families living in poverty with children.
When it comes to a non-profit or charity helping a low-income family, at its core the service is a donation program, and funds are made possible only by individual contributions. Private individuals, companies, and even San Antonio Water System customers and local businesses contribute. The City of San Antonio, Department of Community Initiatives (DCI) both accepts applications for funds as well as they administers available funds and cash grants.
Christian Assistance Ministry, or CAM, has multiple locations in Bexar County. The main one that offers emergency help with water bills is based at 110 McCullough Ave, San Antonio, TX 78215. The charity has a wide variety of utility assistance programs for water and other costs too. The main phone number to apply at is (210) 223-4099.
DHS of Bexar County (which is the local community action) also has limited utility bill assistance, including for water. However it is not their focus. The case workers will offer other forms of support, including applications to TANF cash aid, low income benefits, and more. All programs have a goal of helping people in poverty and the poor pay their bills. Get details on DHS community action in Bexar County.
Uplift from San Antonio Water System (SAWS) helps people both pay their bills or even fix their plumbing. The company, and Uplift, partner with local volunteers, charities and non-profits to help the less fortunate keep their water on (pay bills) or to fix their plumbing, including conservation measures.
SAWS, working with partners, will help people pay bills, enter into payment plans, conserve water and more. The goal is to make it as easy as possible for qualified, low-income people in San Antonio to get relief. Much of this is part of their affordability programs, and get details here. https://www.saws.org/service/affordability-programs/.
Families that need help paying to reconnect their water, or start service, can apply at the Salvation Army Rapid Rehousing Program. The Christian, faith based charity has many programs that can help the low-income and formerly homeless. If someone is facing eviction due to the loss of water (unpaid utilities), the Salvation Army can help. They also help people pay for a water deposit or connection fees too. The main site is at 10 N Flores, San Antonio, TX, 78212. Other programs are offered too, and dial (210) 352-2020.
Applications and contact information
To apply for water bill assistance in San Antonio, a customer must contact a program above. Or to work directly with SAWS, they have a customer service team at 210-704-7297.
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