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Housing assistance in St. Louis.

A housing and rental assistance hotline has been established in Saint Louis to direct people to mortgage, utility, or rent assistance programs. Individuals who are currently homeless or who have been evicted can also learn about short term transitional housing units and/or shelters as well.

The Saint Louis Homeless Services Program can refer individuals who are experiencing a housing crisis to government programs or local non-profit agencies. This was established to serve as one source for people to go to for free information and gudance. Referrals and housing assistance is also provided for those who are currently homeless.

The free hotline that was put into place is a centralized referral and intake system and can be reached at 314-802-5444. After making the call and requesting rent assistance, the applicant will be put into contact with an intake specialist. They will explore different options that the individual may have available to them in St. Louis County. If someone is facing imminent eviction then the individual will be referred to emergency housing assistance programs. Funds can help pay your rent, mortgage, or even energy bills. The crisis Hotline was created by the City of Saint Louis, local non-profit organizations as well as Saint Louis County.

To learn about this and other resources anywhere across Saint Louis County, dial the hotline at 314-802-5444. The toll free number is 1-866-802-7155.

Details of the Saint Louis Homeless Services Program

A few different components are offered by the program. For low income families and individuals in need of cash assistance for paying immediate costs, the Saint Louis County government contracts with social service agencies and local charities to administer mortgage, rent and utility grants. Case management and self sufficiency is also offered, in particular workshops to teach landlord/tenant responsibilities; conduct budgeting classes; resources to identify available, affordable low income housing; and follow-up with families to prevent a future housing crisis.

Shelters and transitional housing units are also offered as part of this St. Louis service. After finding a housing unit or shelter to stay in, clients will work with a case manager who assists them with identification of their underlying issues. They will help them address both financial and any recurring housing problems they have, and they will work with individuals to plan a course of action that will return them to both permanent housing and independence.





In addition, any individual living in a shelter is eligible for some basic health care for free, including mental health, substance abuse, and domestic violence assessment. A number of other referral services are also provided to these individuals. Children and teenagers who may be living in a shelter are also eligible for both transportation services as well as educational assessment services.

Services for homeless veterans

Saint Louis also helps veterans, military personnel, and their immediate family members from the County Veterans Program. This service focuses on both providing information and referral, and specialists from the county work closely with a number of non-profit agencies and organizations that can help veterans and their families. The county maintains a large database of referral sources. They can also direct individuals to a number of federal and state government housing and rental programs that are focused on veterans, including those administered by the VA or other federal agencies.

The staff who work for the county have a rich knowledge of benefits and services and provide case management to qualified veterans. Even though some of the clients to this service may not be directly represented in VA disability claims, they can access a number of benefits and other services. The county can provide case management, ongoing advice and linkage to housing resources.

Also, many individuals need someone to help them sort out their longer term problems so that they can pay their rent and energy bills on their own in the future. Saint Louis County case managers can prioritize needs and work with these veterans toward solutions of their problems. They may be able to provide credit counseling, budgeting advice, and direct cash assistance and grants.




The Saint Louis County Veterans Program can refer people to a number of state, local and federal agencies that can help. They also have extensive information on service organizations. The countywide program has been instrumental in creating solutions as well for homeless veterans.

The county offers many resources. They include facilitation and oversight for Transportation for Mobility Impaired Veterans, Veterans Benefits Fairs, a Homeless Burial Program, and a Speakers Bureau. These efforts are just some of the examples that link federal, private sector, county, and not-for-profit partners to assist Saint Louis County veterans, their children, and other family members. The phone number for information is 1-866-802-7155.


By Jon McNamara

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