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Orleans County New York assistance programs.

If you have no where else to turn for help, and if you have already used up all government programs and resources, then the Ministry of Concern may be able to assist Albion and Orleans County New York residents. They only work with people who have no where else to go. Their main goals are to provide help to the working poor and low income. They also want to ensure Orleans County residents become self-sufficient, independent and contributing members of society.

  • Get referrals, information, and advice from the Follow-Up Support Program. Work with an on site counselor to create a plan to become self-sufficient over the long term. The goal is to help people become independent. The Ministry of Concern can help and support low income clients in setting goals, recognizing their abilities, developing a budget, reducing debts, finding job training, getting caught up on bills, obtaining available child care, applying for jobs, access career counseling and securing an appropriate job.
  • Receive financial assistance for rent, bills, and other expenses from Emergency Services. This program can provide qualified individuals with clothing, rent assistance, shelter, medications, funds for paying heating and utility bills, and free food.
  • Debt and housing referrals can be offered. For example, to become self-sufficient an individuals needs to pay their bills on time or reduce debts, and deal with housing and mortgage concerns. Credit counselors can help with that. Read about debt and housing counselors in New York.

The main Ministry of Concern office is on North Main Street and can be reached at (585) 589-9210.



Community Action of Orleans also administers a variety of assistance programs. Their services include.

  • Emergency Services to pay bills over the short term, or to refer people to how to get help for their bills. Services are provided on either referral or a walk basis to the needy in the community. For example, an on site food pantry exists. In addition, so called Emergency Services can also coordinate transportation; assist with providing discounted clothing, and counseling referrals to local charities as well as New York and federal government assistance programs. For example, learn about rent and homeless prevention programs.





  • Head Start is a free program for children up to five years old. Children have access to literacy skills and social services, mental, emotional, and physical needs can also be met by Head Start. Meals, health care, and education aid is offered.
  • Low income energy and heating bill programs, as well as weatherization, can be applied for at the community action agency. Examples of the assistance available includes Low Income Energy Assistance Program (LIHEAP), information on energy assistance programs in New York, utility disconnection prevention, and free conservation.
  • The Family Development Program is a form of self-sufficiency and case management offered by the non-profit agency. Staff can refer people to public benefits (such as SSI disability), coordinate job search assistance in Orleans County, and provide much more. The goal of CAOG is to offer emergency financial aid or loans for critical needs while ensuring long term stability.

Call Community Action of Orleans of Albion and Orleans NY at (585) 589-5605. Learn more Community Action of Orleans and Genesee.

The Eastern Orleans Community Center, which can be reached at 585-638-6395 and is based in Holley, NY, focuses on the eastern part of the county. A clothing and food pantry is run on site. Case management and family counseling are provided. Public access for computers with internet is offered on site. Senior programs can also be offered.




By Jon McNamara











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