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Franklin County Illinois assistance programs.

Help with a variety of bills, including the Low Income Home Energy Assistance Program

You can receive assistance with many bills from the Crosswalk Community Action Agency, which is located in West Frankfort. This up coming winter Crosswalk will pass out almost 2.5 million dollars in state and federal government dollars to citizens in Franklin, Jefferson, and Williamson counties through the LIHEAP program. Also, last winter Crossroads provided more than 7,000 households with LIHEAP dollars and helped them pay their bills.

The federal government funded Low Income Home Energy Assistance Program (LIHEAP) was created to assist low and moderate income households with paying for winter energy services and heating bills. The amount of assistance and grants provided is determined by a number of factors and it will vary per applicant. For example, household income, the number of people in the home, the type of heating fuel used for heating and geographic location all impact the mount of money provided.

Another benefit of the program is that an applicant does not need to own their home or even pay heating or energy bills directly to get assistance. An overdue bill or shutoff notice is not required. Emergency so called crisis assistance is also available to people if the household is disconnected and facing a disconnection from the energy source they use for heating and/or a delivered fuel supplier has refused to deliver and the homeowners fuel tank contains 25% or less of heating fuel.

Emergency Services Program
This program is funded from a variety of different sources, including grants from the government and private donations, and it is intended to provide onetime assistance to households and individuals who are facing a financial crisis or who may be truly experiencing an emergency situation. The applicant needs to be in serious need of addressing life necessities, such as medical emergency, shelter, etc.

The Illinois Home Weatherization Assistance Program (IHWAP)
This program was designed to help low and moderate income residents save fuel and save money on their bills while increasing the comfort of their homes. Depending on the exact circumstances and condition of your particular dwelling, some of the following weatherization work may be done for free.




  • Insulating walls and attics
  • Sealing cracks with weather stripping and caulk
  • Repairing door and windows

Homeless Prevention and Foreclosure Assistance
The Crosswalk Homeless Prevention Services are targeted for those families and individuals who are facing an eviction or who are actually homeless. Assistance offered to applicants can include a number of different options and resources, including help with paying your monthly rent or mortgage payments, and information on foreclosure prevention programs in Illinois. The main intent of this assistance program is to prevent someone from losing their home, or if that is too late, then they want to assist people in moving out of a homeless situation. The Homeless Prevention Program provides rental assistance, utility bill assistance, supportive services, and counseling resources that directly related to the prevention of homelessness to eligible families and individuals who are in danger of foreclosure, eviction, or some type of homelessness.

Food assistance
The Crosswalk CAA administers food aid and a food bank for Franklin County residents. Find other Illinois food banks.

The Crosswalk Community Action Agency is located in Franklin county at 410 W. Main in West Frankfort Illinois. Phone (618) 937-3581. Read more CCAA programs.

Franklin County Illinois Salvation Army - Offers Family Services and limited amounts of emergency aid. In general, the organization is a last resort for families that are out of options. Some of what may be provided includes funds for paying rent or utility bills, food from a pantry, and seasonal goods such as Christmas assistance. Or meet with a case managers to get details on self-sufficiency including job training and employment resources in Benton Illinois. Click here.





Additional food assistance programs

While Crosswalk does offer some assistance, there are many other charities as well as public benefit programs. Clients may be able to receive free groceries, Christmas meals or small toys for children, infant formula, and much more. Many of the food banks in Franklin County, such as Whittington Church, also operate clothing closets on site for families living in poverty. This allows additional services to be offered. More on Franklin County Illinois food pantries.

By Jon McNamara













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