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Credit card company deferred payment plans.

Credit card companies offer deferred payments to qualified customers who are in or threatened by a financial hardship. There may be short term emergency plans or longer term assistance offered to individuals who have lost their job, had their income reduced, that are on furlough from their job or facing another crisis. All credit card companies will try to defer credit card payments or even offer relief in the form of a forbearance. Find details on Chase, Bank of America, Capital One, Citibank, Discover, and other deferments from additional banks below.

Deferment means that your monthly payments will be postponed or skipped. It is on “hold”. Some banks will continue to accrue interest on your credit cards. Other credit card deferment plans may reduce the interest costs or lower the annual APR rates, those saving the customer money on interest costs. The amount of assistance from a deferment program provides often depends on the banks policies, the customers past payment practices as well as credit history, and the overall balance that is due. Each lender, whether Bank of America or JP Morgan Chase, has their own form of relief offered.

In almost all instances, when a deferred payment plan is offered, the missed principal payments will still be owed/will be added to the account. This in effect means that the money is still owed to the credit card company; however, you just do not need to make a monthly payment while the deferred payment arrangement is in place. The bank will in effect allow the customer who is in an emergency financial crisis to skip their monthly payment. This is what is offered by American Express, Bank of America (B of A), Capital One, Chase, Citibank (also known as Citi), Discover, as well as department store credit card from GE Bank.

Apply for credit card companies’ deferments

As noted, almost every single bank offers some form of deferred payment hardship assistance to their customers. It is better for the lender to offer this form of emergency assistance (as well as other relief) to the customer when they are facing a financial hardship. Or even just allowing the customer to skip a few payments and put them on hold.

Deferments are generally a great option as it gives the customer more time to pay their credit card bills and out outstanding debt. Always keep in money that the money is stilled out for the balance on the credit card. It is better for the bank to work with the customer to try to get some money rather than, for example, see the customer file bankruptcy and then the bank will not get any cash.





Deferred payment plans are generally offered as part of the banks credit card hardship or relief programs. As noted, they are almost always short term solutions. Each customer may be given different terms and conditions for their credit card deferment. Find more information by lender below. The credit card companies phone number for deferrals as well as other hardship programs is on each page for the credit card company. Or try the customer service team at your bank.

American Express

Bank of America

Capital One




GE bank

When seeking a deferral on a credit card payment, call the bank or lender right away to ask for relief. Do not start to miss a monthly payment with communication to your lender. As soon as income is reduced or a temporary cut back in hours or a furlough occurs, call the bank for assistance and request a deferral on your monthly credit card payment.


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By Jon McNamara


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