Salvation Army financial assistance in Eastern Massachusetts.

The Salvation Army tries to help people across Boston, Cambridge and eastern Massachusetts meet and pay for their basic needs. Whether it is money for paying a heat bill, a box of groceries, or rent or housing help, resources may be available. They strongly believe that no one should have to go homeless, sleep on the streets or go hungry. The Boston area Salvation Army centers coordinate basic needs along with long term case management.

There are also places for people to shop, namely the Family Stores. To meet this need of financial aid, the centers in Suffolk and Middlesex County Massachusetts use donations and money from the thrift stores. this gives them the ability to provide very limited amounts of funds for paying rent, utility bills, food, or other expenses. People who have just lost a job may receive assistance too.

Case managers from the Salvation Army may help people get through the tough times and help individuals prevent a future financial crisis. Programs that can help families are wide ranging. They include the services below.

Family Services Bureau and Emergency Assistance is a broad name for a variety of resources. Many Boston area families and individuals who need help can look into aid on an as-needed basis. Each client is given individual, one on one attention during the process of evaluation, intake, social services and case management. After this process they will be directed to programs that can help them, if they qualify.




After an interview process, including assessment of need and family qualifications and requirements, financial and emergency assistance may be given in areas such as below. Services are available at all Salvation Army Corps locations across Boston, Cambridge, Lowell, and surrounding counties.

  • Clothing assistance, including new or gently used school or work items.
  • Housing assistance, including mortgage and rental assistance.
  • Utility and heating bill assistance through the Salvation Army administered Good Neighbor Energy Fund.
  • Free food and grocery store vouchers.





Counseling, referrals and case management may be provided and people can be directed to other non-profit or government agencies that may better serve the client’s needs. Examples can include housing services, food stamps, and job training and employment resources.

Unfortunately, even in our wealthy nation that is often focused on material goods, many people and children still go hungry. So food baskets, access to a pantry, groceries, and home delivered meals are offered too. Over a million meals are served to the low income and families across Massachusetts. This doesn’t include food baskets. Most of the Salvation Army centers in the region run food banks and pantries.

Good Neighbor Energy Fund will help qualified low income families pay their heating, electric, gas, and fuel oil bills. Applicants need to be faced with temporary financial hardship or difficulties. People who apply can’t be qualified for other state of Massachusetts or federal government assistance, so The Salvation Army is a last resort for Suffolk and Middlesex County families.

The fund was really intended for people who might otherwise not have anywhere else to turn to, including low-moderate income individuals and the working poor. Several energy companies and organizations worked together to establish this statewide fund years ago.

The Good Neighbor Energy Fund has helped many families in the region avoid a shut off of their utility service. Since it has been created, on average a few thousands families per year are helped through the fund. Get more details on Massachusetts utility bill assistance programs.

Rent, Housing Programs and Homeless Shelters - A broad-range of assistance programs, case management, and support services are offered to people in crisis. The goal is to keep a roof over the Boston or Cambridge area family.




This is wide ranging, and can include such resources as Rent and Mortgage Assistance, Shelter and Transitional Housing, Teen Parenting and Housing Programs. The Salvation Army is also involved in Residential Adult Rehabilitation Centers, Senior Housing, and Referrals and case management.

Shelter and Transitional Housing is offered at locations, including Cambridge. For example, that location runs a Continuum of Care program, and offers transitional housing, Emergency Shelter, and single room occupancy facilities. Another resource is the Eva Booth House, which provides Emergency Shelter for women.

Thanksgiving and Christmas programs will provide thousands of individuals and children dinners, winter coats, toys, gifts, and clothing. Also during the holidays many people need some extra help to pay their everyday bills, so low income clients who are determined to be qualified may receive financial assistance during this time. Funds can help them pay for and meet basic needs, such as vouchers for paying rent, funds for utilities, and even assistance for food pantry items/ grocery store.

Other Holiday programs offered in Boston and Cambridge Massachusetts area include Coats For Kids, Adopt A Family, and Dress A Live Doll. Volunteers work with the Salvation Army and actively participate with the organization in order to make someone's Holiday better. Thousands of people throughout the Suffolk and Middlesex County areas donate items such as gifts and clothing in order to share with families and children in need.

Many people may not have immediate family in the Massachusetts region, or they are alone. Volunteers from the Salvation Army can visit nursing home residents and people in hospitals in order bring them some Christmas cheer, gifts, and fellowship. Meals may also be delivered to seniors and the homebound. Find a listing of Boston area free holiday programs.





Salvation Army centers in Boston as well as Suffolk and Middlesex Counties

Almost every one will have a low cost thrift or Family Store to shop at. In addition, case workers from the Salvation Army may direct applicants to emergency financial assistance, case management, and other support services.

  • 107 Ridge Avenue, Athol, MA 01331-0373, call (978) 249-8111
  • 5 Mechanic Street, Attleboro, MA 02093, phone number is (508) 226-8624
  • 407-409 Shawmut Avenue, Boston, MA 02118, call (617) 536-7469
  • 10 Melville Avenue, Dorchester, MA 02124-2104, phone (617) 282-8433
  • 1500 Washington Street, Boston, MA 02118-2015, call (617) 536-5260
  • 402 Massachusetts Avenue, Cambridge, MA 02139-4132, (617) 547-3400
  • 258 Chestnut Street, Chelsea, MA 02150, main number (617) 884-0260
  • 35-45 Concord Street, Framingham, MA 01704-0311, (508) 875-3341
  • 395 Main Street, Haverhill, MA 01830-3340, dial (978) 374-7571
  • 250 Haverhill Street, Lawrence, MA 01842-0652, call (978) 682-8038
  • 150 Appleton Street, Lowell, MA 01853-1456, telephone (978) 458-3396
  • 213-219 Main Street, Malden, MA 02148-6939, dial (781) 324-1970
  • 93 North Street, Salem, MA 01970-3963, (978) 744-5181
  • 33 Myrtle Street, Waltham, MA 02453-0557, telephone (781) 894-0413


By Jon McNamara

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