Philadelphia heating bill assistance programs.

Agencies, non-profit organizations, and government assistance programs in Philadelphia can help qualified residents pay their winter heating and natural gas bills. Funds can help people in a crisis, or provide longer term solutions such as free energy conservation measures. Find some of the primary services below, including programs for Philadelphia Gas Works customers.

If you are behind on your bills, have a broken furnace, are faced with a shut off, or if your heat is currently disconnected, then CRISIS grants may be able to help. This is a federal government sponsored program that is available for households in Philadelphia, and the money can be used for a variety of things such as paying bills, fixing a furnace or heater, and more. The program can also be combined with other resources, such as LIHEAP, weatherization, or private donations.

Customer Responsibility Program is offered for Philadelphia Gas Works customers as well as other energy providers in the region. It can help lower income customers better afford their PGW winter heating bills and maintain natural gas service.

CARES, or Customer Assistance Referral Evaluation Program, is another option for those households with special circumstances, such as an elderly or disabled members. The program can help people find the best ways to pay their energy bills.

Information, referrals, applications to any of these programs listed, and more are provided by your local Philadelphia neighborhood energy center. Counselors, volunteers, and case workers will assist families and provide them information and guidance.

  • Carroll Park Community Council, Inc. is located in West Philadelphia at 5218 Master St. Call (215) 877-1157.
  • Center in the Park supports households in Northwest Philadelphia. Address is 5818 Germantown Ave. Telephone (215) 848-0979.
  • Congreso De Latinos Unidos, Inc. of North Philadelphia, Logan, Olney, and Nicetown. Call (215) 763-8870.
  • Diversified Community Services is located at 1920 South 20th St. in South Philadelphia. Telephone number is (215) 336-3511.





  • Friends Neighborhood Guild, 701 North 8th St., telephone (215) 923-1544
  • Germantown Avenue CRISIS Ministry of Northwest Philadelphia. Call the energy center at (215) 843-2340
  • Greater Philadelphia Asian Social Service Center, 4943 North 5th St., Dial (215) 456-0308.
  • HACE is based at 4915 Frankford Ave. in Philadelphia. Phone (215) 437-7867.
  • Hunting Park NAC of North Philadelphia and Feltonville. Telephone number is (215) 225-5560.
  • New Kensington CDC of Frankford, Kensington, and Northeast Philadelphia region is based at 2513 Frankford Ave. Call the center at (215) 427-0350.
  • Nicetown NAC covers Tioga and North Philadelphia too. 4300 Germantown Ave., (215) 329-1824
  • Southwest CDC, 6328 Paschall Ave., dial (215) 729-0800.
  • Strawberry Mansion NAC, West Philadelphia, 2829 West Diamond St., telephone number is (215) 235-7505.
  • United Communities is headquartered at 2029 South 8th St., Philadelphia, PA 19148, call (215) 467-8700.
  • We Never Say Never of West Philadelphia. Address is 4427 Lancaster Ave., Philadelphia, PA 19104, telephone number (215) 452-0440.

The Emergency Fund for Older Philadelphians is for senior citizens, the elderly, and people over 60 years of age. Funds and grants can help who have a utility shut-off or whose heat will be disconnected in fewer than five days. The emergency fund can also help those clients whose supply of heating oil is deleted or near exhaustion. Apply or visit the office at 642 N. Broad St. Philadelphia Pennsylvania 19130. Telephone 215-765-9040.

Grants for bills are distributed by the Low Income Home Energy Assistance Program (LIHEAP). This is another federal government grant program created to help low income and working poor customers with paying their annual heating bills. The amount offered will normally range from $100 to $1000, as funding allows.




The Utility Emergency Services Fund, or UESF, provides cash grants to low income customers in Philadelphia. Funds can help people pay off the balance of their gas bill, and up to $1500 can be paid out. It is available if the applicant has received a shut off notice, if they are out of oil/fuel, or if their service is currently disconnected.


By Jon McNamara

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