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Monroe County New York public assistance.

Monroe County New York and their financial assistance division process applications for public assistance. The organization works closely with the state and federal government on disbursing government, public aid, and cash assistance to the very low income in Rochester and Monroe County. Some of what may be provided includes TANF, medicaid, food stamps, rent help, child care, and funeral assistance. Social workers will also help people obtain job skills training and employment support.

The food stamps, or SNAP/Supplemental Nutrition Assistance Program, is the main federal government funded public assistance program. Tens of thousands of local families benefit from it. However applications are processed at the state and county level in New York. The application processes is streamlined and residents may be able to receive a voucher in a matter of days, and the benefits can help people pay for their food and groceries.

The County processes applications for the Home Energy Assistance Program/HEAP. It will help very low income and senior households in paying their heating and cooling bills. Many people who receive  Food Stamps or Temporary Assistance will be automatically enrolled.

A special application process is in effect for the elderly in Monroe County. They should call the Senior Citizen's HEAP office at Lifespan. Dial (585) 244-8400L. This non-profit can help seniors with completing the application process and may be able to address any emergency heating situations.

There is also a crisis component of HEAP for Monroe County residents under the age of 60. This is very effective to residents facing an emergency such as denial of service, a shut-off or if the household is out of heating fuel. The main phone line for utility bill assistance can be reached at (585) 753-6477.

HEAP may also pay for furnace repairs for qualified homeowners. Call (585) 753-6477. This is a more limited resource and depends heavily on government grants and public funding.

Medicaid is the main federal government funded health care program. New York State also contributes to the program. To get information or to apply, applicants under age 65 and not disabled may call 585-613-7662, Excellus at 800-716-4885, Fidelis at 866-581-8603 or dial MVP at 855-687-1200. For Monroe County residents over 65 years old or disabled, they can dial 753-6960 for an application to Medicaid.




Another similar service is known as Chronic Care Medicaid. This is a public health insurance program for people who live in a nursing home type setting. This government program can help those who are aging and also support disabled residents who cannot afford to pay for their own medical bills. An official review of your finances and assets will need to occur as well. Stop by the Monroe County Department of Human Services. The address is 691 St. Paul Street. Or call (585) 753-6960.

Temporary Assistance or TANF can help pay for basic needs for the very low income. It will also assist with job training as well. Cash assistance can help pay for shelter, rent, utility bills or food emergencies.

Any beneficiaries of this public assistance are required to look for, and eventually attain, work throughout the application process and while they are receiving government cash grants. This also needs to occur as they apply for other potential benefits such as child support, unemployment benefits, and Social Security. Call 585 753-6960.

Work First is part of TANF, and it basically means that finding a job and earning a decent paycheck is the best way for families to become self-sufficient and pay the bills on their own. Additional employment services are provided in Monroe County by RochesterWorks!. Call 585 258-3500.

Indigent Burial/Funeral Assistance is offered in the county, city of Rochester and the state. This is for the very low income and indigent. Government assistance may be used to pay for burying or cremating a loved one. Your local funeral home may help coordinate this public benefit as well.




This is only for the very low income and people without assets. It is also part of the Temporary Assistance program, so many of the same requirements need to be met. Also contact the Monroe County Office of Faith-Based Initiatives at 244 S. Plymouth Ave., Rochester, New York 14608, call (585) 232-3386. While funding will vary widely, the amount of financial assistance provided may range from $500 to $1250, depending on the age of the deceased.


By Jon McNamara

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