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Jacksonville Florida Behavioral and Human Services Division assistance programs.

When facing a crisis, the Behavioral and Human Services Division located in Jacksonville Florida may be able to help. Some very short term financial aid may be paid out for residents of Duval County that are facing a hardship. Funds may be issued for housing expenses such as a mortgage or rent payment. Or other basic needs can be met as well, such as for heating bills or funeral costs for the indigent. Any aid offered by the Jacksonville division will come with a strict application process and require budgeting and other self-sufficiency sessions from participants.

The Emergency Assistance Program can assist income qualified individuals and households that are facing financial difficulties or a hardship due to an unexpected crisis situation. Some examples of what qualified by the Behavioral and Human Services Division may be a family dissolution, unemployment, loss or reduction of household income, unexpected medical bills, car repair, or an expense due to foreclosure. For those that qualify, the Jacksonville program provides temporary financial assistance to prevent utility disconnection, an eviction for non-payment of rent, or maybe funds to delay a foreclosure.

Any payments made will be to the applicant’s vendor, bank or landlord. The money will not be given to the person seeking help. It will also normally be offered in the form of a partial, one-time payment. As noted, funding is limited and the application will be closely reviewed. There is also a first come and served application process, with some exceptions or priorities for those facing homelessness.

Staff from the Human Services Division are available to provide temporary financial intervention, support and case management services. The goal is to stabilize the household's overall well-being and help them gain stability. This will address employment matters and also generally require active participation in money management and budgeting workshops.

Appointments need to be made, and slots are limited. They are made on a first come and served basis. Those with a Duval County court ordered eviction or foreclosure notice may be given priority. As emergency rent help offered to them will postpone or cancel an eviction. Some of the other emergency aid includes:

  • Short term financial and cash assistance for eligible individuals and care givers living with HIV/AIDS.
  • Money for Indigent Burial and Cremation expenses.
  • Financial assistance in the form of a grant for paying rent, housing, mortgage and utility bills.
  • Money for heating bills for seniors, and that is available as well from Behavioral and Human Services Division.





Budgeting workshops and financial literacy will be required as well from participants.
The aid is only offered to county residents that meet income guidelines. They also can’t have received any financial assistance from the emergency program within the past 30 months. Proof of income, social security cards, expenses, and more is required. Copies of eviction notices, foreclosure filing, or utility disconnection is needed too.

If the division can’t meet your needs, or if you do not qualify for emergency aid, then referrals may be provided. The division works with other government agencies and non-profits in Duval County Florida, so there may be some other type of program that can help.

Location for assistance from Behavioral and Human Services in Duval County

To learn more or apply, call (904) 858-2994 or (904) 630-2469. Or stop by the Behavioral and Human Services office at Midtown Centre, 3400 Building, 1809 Art Museum Drive, in Jacksonville Florida 32207. As noted the number of appointments offered on a daily or weekly basis is limited.


By Jon McNamara














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