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Water bill assistance in Hampton Roads Virginia area.

Customers that are struggling with paying their water bills in the Hampton Roads Virginia area can look into financial assistance programs or payment plans. Several water companies, charities and the government all provide help to low-income families. Find where to get water bill assistance in eastern Virginia.

Help with paying water costs from H2O

The main resource offered is the H20 – Help to Others – Program and this is targeted at people that are facing a short term, unexpected hardship that they did not create. Over 15 different water companies in the eastern Virginia region administer it for their customers, provided they meet qualifications.

The program, which is widely available in the area including Virginia Beach and Norfolk among other regions. The program relies on fund raising efforts and donations from local customers and businesses. All contributions will be tax deductible for those who participate. If you can afford to, or want to give back to the less fortunate in the community, please do donate as your contribution will make a difference to someone that is struggling.

The Hampton Roads Planning District Commission (HRPDC) partnered with most of the regional water companies to create the H20 – Help to Others – Program. It generally helps thousands of low-income households per year. Applicants will only be provided a small amount of financial assistance. Many families have been able to keep their water service on as a result of the funds from H2O.

The HRPDC Commission is a regional non-profit, government affiliated organization and represents the Hampton Roads area’s 16 local governments and townships as well as charities such as the Salvation Army. Throughout the course of each and every year, the Hampton Roads Sanitation District (HRSD) and also HRPDC conduct fund raising efforts across the region.

 

 

 

As indicated, all money raised is used to provide assistance through the program. After these fund raising efforts end, a base amount of cash grants is allocated to each locality. Anything that is left will be distributed to the companies based on number of water accounts. So a water provider with more accounts will receive more funding that can then be provided to its customers.

The Salvation Army of Hampton Roads also has a number of assistance programs, some of which can assist with water or sewer costs. In addition, the case workers will help people apply for H20 – Help to Others. The Christian Charity, with offices in Virginia Beach, Chesapeake and other cities is an organization of last resort. Most of the financial help for water bills is focused on the vulnerable, such as senior citizens of the medically ill. As the emergency help from the Salvation Army in Virginia Beach is very limited with varies funding levels.

Water bill relief from the utility providers is offered. Most cities operate a public utility company and their customer service teams try to find alternatives to a shut off. They also direct customers to programs such as Help 2 Others or community action grants. The main providers in the Hampton Roads and Eastern VA area include Virginia Beach Department of Public Utilities at (757) 385-4631 as well as the City of Norfolk at 757-664-6700. The city of Chesapeake Water and Sewer Service is at 757-382-6352, or call your local provider for details on water bill payment plans.

Applying for temporary or emergency water assistance in Eastern Virginia

Each program, whether from H20 – Help to Others – Program, a charity or city Public Water company varies. In general, the household needs to be able to demonstrate that a family or personal crisis has inhibited their ability to pay their public utility bills. This can be an emergency medical condition, death in the family, unexpected job loss, or some other crisis.

Self-sufficiency and water conservation is also required. Eligible low income clients who are provided a grant for their water expenses must also agree to participate in an educational and conservation program as recommended by their local public provider. This is even more enforced if there are signs of a water waster, such as extremely high bills or the careless use of this precious natural resource.

 

 

 

To learn more or to apply, call your local office or water company as noted above. They can also go over any relevant discounts or extension programs in the Hampton Roads service territory. Or try the H-2-O program from the Hampton Roads Planning District, which is based at 723 Woodlake Dr, Chesapeake, VA 23320, and number is (757) 420-8300.

 

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By Jon McNamara

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