Assistance programs from Georgia Power.

Georgia Power can provide customers with access to their own company run financial assistance programs for paying utilities, and they can also provide information on how to get help from government assistance and non-profit agencies. Some of the services include payment plans, H.E.A.T., Project SHARE, and weatherization. Find how to get cash assistance below for paying energy bills, or access energy saving and conservation programs that are fully supported by Georgia Power.

The Salvation Army, Georgia Power, and other non-profits have partnered together to create a resource known as Project SHARE. The program is funded by tax deductible donations from customers, local businesses, and matching grants from Georgia Power. All of the funds go towards giving assistance to those who truly need financial help. Project SHARE provides a way for people to provide assistance to a neighbor in need of help, and all of the funds people donate to the charity program go towards helping someone in your local Georgia town or county.

Just last year, Project SHARE provided financial assistance with electric and utility bills to over 50,000 families, many of them who received their electric service from Georgia Power. The Salvation Army in your community both accepts applications, distributes funds, and also collects donations if you decide to donate directly to them.

Georgia Power payment plans

Individuals that are faced with a hardship can try to make their utility bills more manageable. Georgia Power Company will often enter into payment arrangements with the customer or individual to provide them more time to get back on track with paying their energy bills. Call them for more information regarding individual payment plans.

The Georgia H.E.A.T. fuel fund program is offered for low-income households. This service can help people pay their monthly energy bills through partnerships with state government, concerned citizens, energy companies, community action agencies, corporations, and other non-profit organizations.





Emergency funds from the H.E.A.T. program may be able to assist the household with a hardship or who is experiencing a potential loss of energy service or disconnection. Financial assistance is also offered to people who need help with getting their electric service restored by Georgia Power Company. This is a donation program, and resources are limited.

Reduced rates and fees

Georgia Power can waive or lower certain fees and costs for low income customers. For example, one service can reduce the monthly base charge on a customers account (which is $14.00 for electric and $10.50 for gas) and in effect waive these costs. This assistance is in place for senior citizens and customers who are at least 65 years old and who are also considered low income.

Another service is Budget Billing. This will charge the customer the same dollar amount each month on their Georgia Power bill. Then a true up will occur at least once per year. This will in effect average out the customers monthly expense based on the past 12 months of usage. So while it is not a form of direct financial aid, it does assist customers with budgeting and planning.

State of Georgia energy assistance agencies and programs

In addition to the resources offered directly by Georgia Power, customers have other non-profits they can contact as well as federal and state government resources. The various financial assistance programs include:

  • Federal government funded Low-Income Home Energy Assistance Program (LIHEAP), which is administered by the Georgia Department of Human Services. Federal government funds and grants pay for this service, and are passed through to seniors and low income customers. Call 1-800-869-1150
  • Save money from free Weatherization Assistance. This is run by Georgia Environmental Facilities Authority. Dial 404-584-1000
  • Salvation Army non-profit resources. Call 770-441-6200 (outside Atlanta) or dial 1-800-257-4273 (inside metro Atlanta).

Save money on phone bills from the Georgia Lifeline Assistance Program. This discount program may be available for individuals receiving aid such as Temporary Assistance to Needy Families (TANF), SNAP food stamps, or Supplemental Security Income (SSI). You need to call your local phone company to inquire into terms.





Senior discounts - Utility bill discounts and savings are offered for low-income seniors, who are classified as 65 years of age and older. Electricity consumers can dial 1-888-660-5890 to learn about these resources. This is very effective for those that live on a fixed income as every single dollar of savings provided can make a big difference.

Applying for help from Georgia Power

Georgia Power Company can be reached at 1-888-660-5890. Call them for more information or details on various assistance and energy saving programs.

By Jon McNamara

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