The Dollar Energy Fund is available in certain parts of the state and is known as the Cal Water Cares Hardship Program. Currently it only covers water service, and there may be energy financial assistance given to stop a shut off. In addition, the money may also be provided to turn the service back on, or reconnect it.
Any low to moderate income customers of the California Water Service Company can apply for a grant from the Dollar Energy Fund. In order to apply the applicant needs to be in arrears on their account. Up to $200 may be paid out to income qualified households. Call your water company to apply.
Tennessee Neighbor to Neighbor Program
Both Appalachian Power, Kingsport Power and the non-profit Dollar Energy Fund organization have joined together to offer energy bill assistance to those in need. The Tennessee program is called Neighbor to Neighbor, and it will assist low-income, the elderly, and moderate income customers who are having difficulty with paying their electric or heating bills. Most of the grants are also combined with the Average Monthly Payment Plan (AMP). Customers who are found to be eligible will receive a one time utility bill assistance grant applied directly to their Appalachian Power bill.
Texas Neighbor to Neighbor
This is for AEP-SWEPCO customers. The program can provide income qualified families with a grant or credit that will be applied directly to your utility account. The application process is not as strict as that for some federal government benefits. For example, this may be available to low to moderate income customers who may not be eligible (due to income reasons) for the Home Energy Assistance Program (LIHEAP).
There are two different phone numbers to call to apply based on where the resident lives, and they include East TX customers (1-888-216-3523) as well as North Texas and/or panhandle customers, and they should dial 1-800-723-7430.
Connecticut Dollar Energy Fund
Cash grants are used to help pay water bills. The money can pay off a balance on the account or the money can pay for the reconnection fees. This is part of the South Central Connecticut Regional Water Authority Assistance Program. Applicants need to have an income less than 175% of federal government poverty levels. For more information or to apply, dial 203-562-4020.
AEP SWEPCO customers, including the working poor, elderly or disabled, can get financial help. The Dollar Energy Fund partners with local non-profits as well as charities to help a small number of families each and every month. A cash grant can help a struggling household pay the balance on their account or restore their utility service. Dial 1-888-216-3523 for applications or more information.
Virginia Neighbor to Neighbor Program
Almost every single utility and water company is part of the Dollar Energy Fund program. If you are a struggling customer, you may be able to get cash grants, free weatherization and financial aid from the Dollar Energy Fund. A total of 10 different electric, gas, and water companies participate.
The Neighbor to Neighbor Program provides a cash grant directly to your utility account. The customer needs to have received a disconnect notice (in arrears) and also they have had to paid their bill in the recent past. In order for Virginia customers to be eligible for help, the customer must have paid at least $100 towards their heating, gas, water and/or electric utility bill in the 90 days prior to applying for the Dollar Energy Fund Neighbor to Neighbor Program. For more information, contact a Virginia community action agency.
West Virginia Utility Assistance Program
This program can also help people with a water, heating, or utility bill. Applicants need to call their local Salvation Army and make an appointment to fill out a Dollar Energy form. Allegheny Power, West Virginian-American Water, Dominion Hope, People’s, Equitable Gas, Appalachian Power Company, Dominion Energy West Virginia and Mountaineer Gas all participate in the Dollar Energy Fund. So there is financial help for almost the entire state.
Applicants need to bring their termination notice, and the unpaid bill should be for $100 or more. People who apply to the West Virginia Utility Assistance Program must have shown that they were paying their bill in the recent past. Each company processes applications on their own. Therefore call the customer service department at the utility company to apply.