No water for 2 months and need help to turn it back on

[MBerger]

Hi, my name is Gwendolyn, and I am desperately seeking help with my water bill. I am a single stay-at-home mom of five with no help, no income, no transportation, no anything. I received assistance from Community Action Partners for my electric bill, but they do not have funding for the water bill. I have reached out to all agencies and churches in the Metroplex. I called out to the state building in Austin. I still cannot get anyone to assist me and now my water was shut off 2 days ago.
So I ended up speaking with the director of the water department, and he was able to keep my water on for as long as he could, but they have now closed out my account. I have been here two weeks with no water. I received a housing voucher because I was homeless for six months prior to moving here, so with me having housing I have to have my utilities on or I will be looking toward homelessness again.
If anyone could please help me, could you please give me a call or email me back here. Thank you very much for your time and consideration.

[Admin - Jon McNamara]

Hello,
Our household hasn't had water going on 2 months now. The bill is almost $2,000. Please guide me through the process of getting this taken care of.

Hi,
Not having water for 2 months, and owing ~$2,000, is a lot of money. We do have other resources listed on the site that may help you, but your are in kind of a pickle. People in your household need to work....make money. As far as other details on payment plans for water, find them here. https://www.needhelppayingbills.com/htm ... plans.html

[SEC12]

Hello,
Our household hasn't had water going on 2 months now.
We defaulted in our payment plan and now the company requires the full amount to turn on the water and restart services. We didn't make the payment for the because we simply didn't have the money.
The head of household lost her son and is fighting for her disability as she can not walk properly and has several other health issues.
I struggle with mental health and work less than 20 hours a week.
The other occupant is looking for work but struggles getting around without a reliable vehicle.
We desperately need water. We are currently filling buckets from the neighbors hose to take back home and have been doing it for a couple months now.
The bill is almost $2,000 and we're also behind on rent so all the households income goes towards keeping the rental.
Please guide me through the process of getting this taken care of.