A $1,400 balance is a lot different than the almost $4,000 you started with, so at least you've gotten it down some and nice job! One thing I'd do is look over the Need Help Paying Bills page as the have tons of utility stuff there and the county list is at https://www.needhelppayingbills.com/htm ... ogram.html. Maybe a charity will help or something.
Also Since the account is in collections now, I'd also keep talking to the City of Rocky Mount utilities department and let them know you're looking for work and have already paid the balance down quite a bit. Maybe they'll have another payment option or way to get the service turned back on before the entire balance is paid, but it's worth asking.
Mercedes Bartholome wrote: ↑Fri Jul 24, 2026 1:05 pm
Hi, my name is Veronica. I am contacting you about a utility bill which I owe with the City of Rocky Mount. I m a resident of NC and live within the city limits of Rocky Mount NC. Over the course of time, I have had extremely high electric bills in which a month’s time was costing me over $1200.00 a month or sometimes more.
Sometimes these bills were estimated and sometimes I am not sure what was going on. I was a single mother of three in which my kids were in school during the day and I was at work. We rarely spent many times at home. I was working at a home health agency in which they were bouncing paychecks. However I managed to keep my utilities on until I got to a breaking point and could not take any more.
I received a utility bill in July 2026 for a bill of about $3200 (this was September and the beginning month) for which I set up a payment arrangement to try to pay. However, the mailman ran and there was another bill there for another $1000. I was fed up and I had to give up my house because the electric bill was more than the rent. I tried getting assistance from DSS, in which they looked at my bill and could not offer assistance.
However I gave up my house and now I am trying to get services again. I have gotten the almost $4000 .00 bill down to $1493.66. I tried to decide, but they were unbearable. It is now in collections and to get services again I must pay the balance in full. I am a college graduate, mother of three and I am seeking employment. Please let me know if your company could be of any assistance with me on this bill of $1436.66 which I owe. Thank you so much.
Veronica
Hi, my name is Veronica. I am contacting you about a utility bill which I owe with the City of Rocky Mount. I m a resident of NC and live within the city limits of Rocky Mount NC. Over the course of time, I have had extremely high electric bills in which a month’s time was costing me over $1200.00 a month or sometimes more.
Sometimes these bills were estimated and sometimes I am not sure what was going on. I was a single mother of three in which my kids were in school during the day and I was at work. We rarely spent many times at home. I was working at a home health agency in which they were bouncing paychecks. However I managed to keep my utilities on until I got to a breaking point and could not take any more.
I received a utility bill in July 2026 for a bill of about $3200 (this was September and the beginning month) for which I set up a payment arrangement to try to pay. However, the mailman ran and there was another bill there for another $1000. I was fed up and I had to give up my house because the electric bill was more than the rent. I tried getting assistance from DSS, in which they looked at my bill and could not offer assistance.
However I gave up my house and now I am trying to get services again. I have gotten the almost $4000 .00 bill down to $1493.66. I tried to decide, but they were unbearable. It is now in collections and to get services again I must pay the balance in full. I am a college graduate, mother of three and I am seeking employment. Please let me know if your company could be of any assistance with me on this bill of $1436.66 which I owe. Thank you so much.
Veronica
Hi,
Rocky Mountain themselves have different options that you may find useful. They are listed here. Not only do they offer payment plans or grant money to help with the bills, but the customer service is great too as noted here at Rocky Mountain assistance programs.
Hello,
I’m in desperate need of assistance and was provided this email by Rocky Mountain power. Please let me know if there's anything you need. I have been having an extremely difficult time. My husband is currently out of work. I’m employed but have been working less hours due to FMLA reasons for my fibromyalgia I’ve been unable to work my regular 40 hours. This has put us behind in everything. We have 5 children with the youngest under 2 years old. I’m reaching out to see if there's anything this program can help us with. I appreciate anything that can be done. Thank you so much!
