Duke Power bill

[Society]

I live in Dayton, OH. I have received a bill from Duke power in the amount of $596.75. I am on the equal payment plan and pay $154.00 a month. I went over usage for the year by $423.28 and the total is due by July 2nd. I am a single Mom with a child with a disability and just had to pay $918.00 May 29th to have engine work on my car. I have no credit left and no extra cash flow. i do not have a disconnect notice yet. I also have never asked for any assistance. Thanks in advance for reading.

[Admin - Jon McNamara]

We can't tell you what the state of your application for assistance with Duke Energy is. You will need to call back the office you applied at, and keep trying. It can take days if not weeks though on average to get a reply, especially because demand and the number of requests are high. However there are other electric bill programs in Ohio and ways to get help paying heating, utility, and energy bills, including with Duke Energy. They run the Ohio Electric Residential Low Income Pilot Program, and Duke is one of the few power companies that offer it. It basically lowers rates on heating and energy bills. Call them at (800) 544-6900.

Hello,
I live in Forest Park, Ohio 45240. I use to live in Columbus Ohio. There I was on the PIPP program and I paid $10 a month for gas and electric. I don't know who to call for help. I was
told by Duke (my energy provider) to call an community action program. No one ever answers the phone and no one ever calls back when I left a message. I left several messages and got no return calls. I am ill and cannot go to the office at 8am and stand in a line to possibly be picked
out of the hundreds of people waiting to be seen. They say they do home visists, but you can never get through to anyone to make an appointment. I did fill out an application or a renewal form for PIPP, but I have no ideal if they received it or what my status is. Can you help me.
Thank you for your time and for all your help Sincerely,

[Ryanair]

Hello,
I live in Forest Park, Ohio 45240. I use to live in Columbus Ohio. There I was on the PIPP program and I paid $10 a month for gas and electric. I don't know who to call for help. I was
told by Duke (my energy provider) to call an community action program. No one ever answers the phone and no one ever calls back when I left a message. I left several messages and got no return calls. I am ill and cannot go to the office at 8am and stand in a line to possibly be picked
out of the hundreds of people waiting to be seen. They say they do home visists, but you can never get through to anyone to make an appointment. I did fill out an application or a renewal form for PIPP, but I have no ideal if they received it or what my status is. Can you help me.
Thank you for your time and for all your help Sincerely,

[Admin - Jon McNamara]

Duke is the major utility company in Ohio. They offer some of their own grant and aid programs for customers, but you can also call local non-profits, charities, and community action agencies in Cincinnati too. Find a listing of Hamilton County assistance programs. You can call places like the Cincinnati-Hamilton County Community Action Agency (CAA) which can be reached at (513).569.1840. Ask about their emergency grant programs for bills. Also call Duke Energy and ask about the Percentage of Income Payment Plan (PIPP).

I need help with my duke bill. I have a disconnect paper and its getting cut off on the 30th this Wednesday. I dont know where to go and i went to places and cant get help. I cant get on no programs and i went to CAA and cant get help from them either because i have return checks. I have to give them 501.60 so i wont be cut off. I live in Cincinnati oh in the mt Washington area on the east side. So if you can please help or give any info thanks.

[BillyJean]

I need help with my duke bill. I have a disconnect paper and its getting cut off on the 30th this Wednesday. I dont know where to go and i went to places and cant get help. I cant get on no programs and i went to CAA and cant get help from them either because i have return checks. I have to give them 501.60 so i wont be cut off. I live in Cincinnati oh in the mt Washington area on the east side. So if you can please help or give any info thanks.