Duke Power bill

If you are struggling with utility - energy bills.
NHPB has more info on energy assistance, and find local utility bill assistance programs.
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Re: Duke Power bill

Post by Admin - Jon McNamara »

Hi Rita,
If you can't pay $20, how do you expect to pay for a move or cost of living in Charlotte. Anyway, for what you need you probably need to try a charity or non-profits, and look here for financial help in Charlotte
Deepak Nair wrote: Tue Aug 05, 2025 8:04 am Hello,
My name is Rita; I am a Senior Citizen (age 73). I am relocating to Charlotte, North Carolina (on 09/07/2025) from Las Vegas, NV.
According to Dukes' online registration, I have to pay $210 to Start Service. I am not financially able to pay that amount in addition to my monthly bill; therefore, I am requesting financial help.
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Re: Duke Power bill

Post by Deepak Nair »

Hello,
My name is Rita; I am a Senior Citizen (age 73). I am relocating to Charlotte, North Carolina (on 09/07/2025) from Las Vegas, NV.
According to Dukes' online registration, I have to pay $210 to Start Service. I am not financially able to pay that amount in addition to my monthly bill; therefore, I am requesting financial help.
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Re: Duke Power bill

Post by Camila Duarte »

I am disabled and my electricity has been shut off by Duke Energy. It states on their web site that they don't disconnect it if the temperature is 105 degrees or greater. It has been between 105 and 112 degrees here in New Port Richey FL. I have called all the agencies in my area for help, and they have no funding. Hopefully one of them will be on Monday but my electric was shut off on Thursday. If I die can my family sue them? I don't know what to do at this point.
Thank you for your help.
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Re: Duke Energy bill in Indiana

Post by Admin - Jon McNamara »

Hi Casey
We have information on multiple Duke Energy assistance programs. As the company covers multiple states. including you in Indiana, here is a list of programs to try for help. https://www.needhelppayingbills.com/htm ... y_bil.html
We also have information on the Duke Energy payment portal for other options that maybe you want to look into, and find that here. https://www.duke-energy.com/home/billin ... assistance

Allanon wrote: Tue May 07, 2024 1:54 pm My name is Casey. I'm looking for assistance that's my Duke Energy bill in Indiana. Today is my shut off date and I have to pay $120 or it gets shut off. I'm unable to work I am going through disability at this time my parents have been trying to help me as much as possible. I am not sure where else to. If you can email me or call me with any info I would greatly appreciate it. Thank you, Casey
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Re: Duke Energy bill in Indiana

Post by Allanon »

My name is Casey. I'm looking for assistance that's my Duke Energy bill in Indiana. Today is my shut off date and I have to pay $120 or it gets shut off. I'm unable to work I am going through disability at this time my parents have been trying to help me as much as possible. I am not sure where else to. If you can email me or call me with any info I would greatly appreciate it. Thank you, Casey
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Re: Duke urgent care application needed in NC - where?

Post by Admin - Jon McNamara »

Hi Angela,
We have multiple programs listed for Duke Energy in NC and their service territory. Urgent Care is but one. As their customer support will help arrange other programs to help you with your Duke bills, or help with government applications. Luke here for help with paying Duke energy bills.
Brandy wrote: Fri Mar 22, 2024 5:10 am My name is Angela, I am $0 income person on FS and in process of a disability case here in Durham NC.
My power has been disconnected and I am in desperate need of help. My energy bill is with Duke Energy. I reached out for help somewhere else only to apply and be approved but no funds but I was told about the Duke urgent care. Our phones are cut off as well. So I cannot even call my power company. I have been waiting on my unemployment to start so that I can pay my electric bill but no such luck with that yet. I have a 9 year old daughter who does virtual learning from home and a sick husband. Please please please help me. I am desperate.
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Duke urgent care application needed in NC - where?

Post by Brandy »

My name is Angela, I am $0 income person on FS and in process of a disability case here in Durham NC.
My power has been disconnected and I am in desperate need of help. My energy bill is with Duke Energy. I reached out for help somewhere else only to apply and be approved but no funds but I was told about the Duke urgent care. Our phones are cut off as well. So I cannot even call my power company. I have been waiting on my unemployment to start so that I can pay my electric bill but no such luck with that yet. I have a 9 year old daughter who does virtual learning from home and a sick husband. Please please please help me. I am desperate. Like I said my phone is cut out right now and I am using my daughters tablet to reach out. I am begging for some sort of help. My tax refund should also be in soon. I just don't know what else to do. I have a freezer full of food that's going to go to waste.
I have and emergency issue with Duke Energy for the first time and I am threatened with disconnection over $767.72.
I seek assistance on how to apply to your program known as Duke urgent care. Please advise for what the requirements are to qualify for your program. Duke Energy advised they have worked with your agency before.
Thank you in advance.
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Re: Duke Power bill

Post by Sami Parker »

Hi my name is Sandra. I am a Duke Power company in North Carolina. I live in Wake County. I had been trying to catch this bill up. Was making installment payment, plus regular monthly payment. That was until my Mother passed on April 10, 2023. I totally forgot that installment payment in my grief over losing my Mom. This was on top of losing my Husband of 25 years. The world as I knew it was gone. I called Duke power customer service department to talk about the bill.
I have never been more mad, dumb founded hurt. As I was trying to tell this lady why that payment was not made that month, she told me my Mom's death should not have had anything to do with that payment. Proceeded to tell me that payment would have to be made. I had to set up another payment plan and I was only allowed a 6 month plan instead of the 1 1/2 year plan. I was to make that payment plus the power bill also. I told her their would be no way could I afford to pay that. So, that started the cycle of put me on a payment plan that I could not pay. So there would be the next month a cut off notice. I would call and set up another payment plan knowing full well I could not afford to pay it. That continued until a week ago yesterday they cut my power off and to have it cut back on I had to pay be the full balance that was due $2,742.20. I could not find enough help to pay that. I called the utilities commission
They got them down to be $1484.00 on the Duke Power bill. I do have 500 of that. I have no idea how to get the rest. Please help me.
Sandra
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Re: Duke Power bill

Post by Sadir »

Hello,
My husband and I are in need of assistance paying our energy bill with Duke Power in Concord, NC. We have been unable to keep up with our payment agreement and will be up for disconnection very soon.
We have been struggling due to his disability to work since his Heart surgery last year. I have recently injured myself (Oct 29TH) and have not worked. Torn rotator cuff has kept me from performing my duties as a part-time cashier at Food Lion. I am slowly recovering and planning to return in the following weeks.
Any consideration for Duke Energy Power bill would be greatly appreciated. Thank you in advance for your time and consideration.
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Re: Duke Power bill

Post by Ford999 »

Hi. I’m in need of help to get caught up on my Duke power bill. I’m a single mom of a 17 year old daughter, I’m on disability from my heart condition and bladder disease. I have had a series of high bills during winter to keep my house warm. I feel as the I’m sinking further and further down even though I am doing the best I can with what I have available. Most months I cannot afford shampoo/necessities etc., or I have to choose between power or more food for my daughter when I will not eat just so I make sure she has food every day. I am grateful for all we do get cause without that; I wouldn’t have anything. I’m in need of Duke Power bill help as soon as possible. Thank you for reading this, I hope you have a good day.
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Re: Duke Energy bill in Indiana

Post by Admin - Jon McNamara »

There are many low income assistance programs. They include LIHEAP, payment plans from Duke Energy, and many others. But you need to get back on track with paying the balance that is due. Find them here. https://www.needhelppayingbills.com/htm ... ogram.html
SHAY EVANS wrote: Sat Feb 29, 2020 6:03 am Last year I paid off my Duke Energy utility bills with help from family, the utility companies then applied an ex-boyfriend past due Balance to my accounts. My Gas and Water is now shut off due to the large amounts applied back to my accounts after paying my past due Balance. I am a single mother of 4, and really need my Gas and Water on and Duke Energy keep on. I live in Indianapolis, IN 46241 Marion counties.  Thank you and GOD bless for your time.
Victoria.
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Re: Duke Energy bill in Indiana

Post by SHAY EVANS »

Last year I paid off my Duke Energy utility bills with help from family, the utility companies then applied an ex-boyfriend past due Balance to my accounts. My Gas and Water is now shut off due to the large amounts applied back to my accounts after paying my past due Balance. I am a single mother of 4, and really need my Gas and Water on and Duke Energy keep on. I live in Indianapolis, IN 46241 Marion counties.  Thank you and GOD bless for your time.
Victoria.
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Duke Energy bill in Indiana

Post by RonnieSmith »

I am a single disabled, 48 year old domestic violence Survivor.
I am in emergency need of assistance with my Duke Energy bill.
I live in Brownsburg, Indiana and have utilized all resources as far as Community Action, Trustee, Christian Support Center, and I owe $130.61 today or no later than August 16th, 2019.
That’s for budget billing and the total bill due is: $212.58.
I dislike budget billing.
It is not helpful for myself at all.
My cell number is: 317.935.3655.
Please contact me as soon as you can.
I am doing my very best.
Thank you for reading.
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Re: Duke Power bill

Post by Jillian »

We are moving into a place and put the power in my sons name cause I owed money to Duke Energy but somehow they got me by my phone number so I had to do a check by phone just so we can have power . But with not enough funds it’s going to be a problem. If there is any help out there I’m willing to make payments on whatever I may eligible for, please help us. Thank you.
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Re: Duke Power bill

Post by Admin - Jon McNamara »

While you did not say what state (as Duke Power has multiple operations) we will provide you some general information. As there are programs to try, and they are listed here. http://www.needhelppayingbills.com/html ... ogram.html
But these are state dependent....some are offered in say NC and some may be in OH....it just depends.
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Re: Duke Power bill

Post by Cara »

Hi, I am on a fixed income. I receive SSI. I haven't never gotten any help but I need help cause my lights will be turned off on the 23rd of this month and I don't get a check until the first of the month but still Duke will not help me. I have my daughter and cannot be in the dark. I need HELP PLEASE.
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Duke Power bill

Post by Gail »

And the reason am asking for help it's that I owe for my electric bill for the amount of $700 to Duke power. I am a single mother of two. I lost my job on November of this year and do that my 6 Month baby was sick and I called out. My bills got accumulated and I have a no income coming into the house trying to cash up but it's impossible. Please feel free to call me.
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Re: Duke Power bill

Post by Daddy »

To whom it may concern:
I am looking for further info on your Duke Energy Assistance programs, and/or contact info. I am a disabled person living in Asheville, NC and I need assistance help paying my Duke energy bill.
I would appreciate any assistance and/or any contact persons that may be of help to me.
thank you in advance for your time and assistance in this matter, and your prompt reply would be appreciated.
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Re: Heating help in Ohio with Duke

Post by Admin - Jon McNamara »

Do you use DUKEEnergy in Clermont? If so, then we have tons of information on PIPP and their other programs for that matter. They have financial aid, payment plans, and more. Continue with low income programs from Duke Energy.
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Re: Heating help in Ohio with Duke

Post by Buddy1 »

Could you please send me information on the PIPP PLUS program for Clermont County? I currently live in Hamilton county and am on PIPP PLUS, however, I will be moving to Clermont county (Eastgate) in several months. I need to know who to contact about getting on the PIPP program in Clermont County. Thanks for your help on this.
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