I can’t believe that you cannot reach a live person to ask a question. I have tried over and over and need to speak to someone. All I get is automatic messages about my bill, no message if you have a question and would like to speak to a person. Hope this goes through because when I brought it up on...

My family and I find ourselves in need of help with paying our rent. I lost my job due to complications with Covid a few months ago and haven't yet found replacement work that I can do from home. Any resources you can direct me to would be greatly appreciated.
We live in Williamson County, Texas.