The top local agency to turn to in times of need is the Action for a Better Community, Inc. (ABC). They are the local community action agency, and not only do they administer their own programs (which you will find information on below) but they can also refer you to other federal or New York State programs. Receive access to numerous services, including utility and heating bill help, emergency funds to pay rent, job training, debt counseling, and more. Also find information below on other Rochester and Monroe County New York non-profit agencies and charities.
If you are considered lower income, or maybe have recently lost a job, and if you reside in a house that may have substandard insulation, an old heating unit or furnace, the question of how to pay for your heating and electric bills become a concern. Sometimes a homeowner may be placed into a dangerous situation, if their service is about to be cut off, or if they resort to an unsafe heating method.
This program includes furnace repair or replacement, weather stripping, extra floor and wall insulation, and emergency bill assistance and grants. The Energy Conservation and Repair Program works directly with families individuals and families to ensure that all measures are being taken to properly weatherize homes, reduce the amount of monthly bills, and to ensure peak efficiency of heating units for income eligible families. There are many benefits to this program. Not only does it provide safer environments for individuals and families, but it also helps them to maintain and improve housing stock and home values throughout the City of Rochester and the larger Monroe County area. The program also provides consumers with free tips and advice for how to conserve energy.
This wide ranging assistance program offered by ABC provides counseling, advice for how to get out of credit card debt, economic literacy, job training, pre home purchase advice and training, information on ways to get moderate repairs and rehabilitation done to your home, and post-purchase mentoring. In addition, Volunteer Income Tax Assistance (VITA) is also available during the income tax year for walk-ins. Economic Literacy assessment and individual classes and free counseling are available.
With many people struggling to provide for child care, as well as land a job to help them get back on their feet, high quality child care and providing for it is a concern that affects all families in the area, whether they are rich or poor. When a family is seeking to become self-sufficient, whether through job training, a new job, vocational training providing for care is of special concern.
ABC's Child Development Center works with individuals and families by providing them with support and child care assistance. They offer an early educational and recreational opportunity, so that as a family they may continue their journey toward self-sufficiency. It is important to note that ABC's North Street CDC is accredited by the National Association for the Education of Young Children. This accreditation ensures that children, who may range from age six weeks to five years, have access to the best educational, nutritional, health, child care, and family programs that are available in the local community. School-age child care is available both after school and during vacations.
The community action agency may also be able to refer you to federal government programs that can help pay rent. Click here to learn more.
New York also offers several foreclosure and mortgage assistance programs. The organization may also be able to walk people through this process, and how to go about getting assistance. Learn more mortgage assistance.
While Action for a Better Community, Inc. is headquartered in Rochester NY, they have offices that cover all of Monroe County. Call them at (585) 295-1825, or click here more information.
The HomeWorks program, which is offered by the Catholic Service Center, provides very low cost scheduled and emergency home repairs, maintenance, cleaning, and other similar housing services to seniors (60+) and disabled people throughout Monroe County. (585) 233-4093.
The Legal Aid Society of Rochester New York strongly believes everyone deserves the right to legal counsel. So they provide free advice, whether someone can pay or not. They can provide legal assistance for civil cases, which includes foreclosure prevention, landlord tenant rights, child support, evictions, and other types of cases. Call the Rochester non-profit law firm at 585.232.4090.
Monroe County Legal Assistance Center (585)325-2520 is yet another firm that people can contact for legal aid.
A resource offered by the Urban League, known as the Home Store, helps low and moderate income families stay in their homes. The resource includes the Foreclosure Intervention and Default Counseling program. This foreclosure assistance program provides professional, free, and very comprehensive foreclosure prevention counseling to homeowners who are seeking assistance to prevent foreclosure or who may be already in the home foreclosure process. Home and mortgage counselors will work closely with each individual who joins the program on a one-on-one basis, and together the counselor and the homeowners will develop the best strategy and plan for each person's personal financial situation. 585.325.HOME (4663)
PathStone is a non-profit agency that provides free mortgage counseling for Monroe County homeowners and borrowers who are having trouble making their mortgage payments and who may be facing a foreclosure. Read more free foreclosure counseling, or dial (585) 340-3324.
If you either need to buy a car or repair a car for work related reasons, then receive access to very low interest rate auto loans from Catholic Service Center. The number is 232-2050. There are several conditions to the program, including must be employed, have a limited income, and have a family, but the intent of the auto loan program is to ensure people can get the transportation they need to get to work.
Community Resource Services (CRS) is Catholic Family Center’s emergency services provider for families and individuals seeking emergency assistance for immediate basic needs of daily life. Services in Monroe County include crisis intervention/basic needs services: food pantry, clothing closet, prescription assistance, housing issues, holiday programs, financial aid and case management for families in economic crisis. The address is 539 Joseph Ave, Rochester, NY 14605, or call 585 - 232-2050.
The Rochester based Community Services offers a resource called Family Services. The program is all encompassing and wide ranging. The organization will help meet the basic needs of local residents, by providing them with free food, access to clothing, shelter, and health care. Specifically, a variety of services are provided to those in need including advocacy, counseling and referrals to government programs and other local agencies, case management, home management skill-building, financial workshops and job training. Specific financial assistance includes: food, rent and mortgage assistance, day bus pass, prescription fulfillment, personal items, and household products. (585)327-7200
The Rochester Salvation Army offers dozens of programs to the hardest hit residents. Get help from all of these services. Prescription assistance, Food vouchers and nutritious bags of food, Rent and Mortgage Payment assistance, Assistance with preventing RG&E shut-offs, Bus passes, Gasoline Vouchers, and much more. Dial (585) 987-9540.
Other resources available in Monroe County New York from the Salvation Army include Family Services. This is an emergency program which can provide cash assistance to qualified families. It is offered on a very limited basis to people faced with a crisis. Other aid includes Thanksgiving and Christmas meals and toys, as well as coats for kids. Click here for more information.
East Rochester Community Resource Center Program, which can be reached at (585) 586-0525, offers numerous form of assistance. Qualified applicants can get help with paying rent, up to 1 time and it is partial assistance. They can also receive utility and heating bill assistance from Rochester Gas and Electric. Other resources offered include Household goods such as Bedding/Linen and Kitchenware, Clothing, Appliances, and prescription medication assistance. Note that resources are very limited. When available rental assistance is offered for East Rochester residents only, and applicants need to prove that they have resided there for at least two years.
Another non-profit agency to call is The Housing Council. The services they offer include Foreclosure and mortgage default counseling. They also run the federal government funded Homeless Prevention and Rapid Re-housing Program, which is offered for families and individuals who are at risk of losing current residence, of being evicted or who may be currently homeless. Funding for the program is intended to help people with utility bill payments, provide money for back rent or for financial help establishing new residence. Dial (585) 546-3700.
Basic needs including clothes and other resources may be available at non-profit centers, churches, thrift stores and clothing closets. Several locations around Monroe County provide goods to the less fortunate and low income in the community. Items may be provided for school, free Christmas assistance, or even a job interview. Some of the centers may even have limited amounts of financial aid or referrals. Click Rochester clothing closets.
The Financial Assistance Division is one branch of Monroe County. The department can help low income families learn about and apply for a variety of government programs, some of which are run by the state and others by the federal government. Qualified residents can receive everything from free food to rent vouchers and funds for paying heating bills. Additional examples include food stamps, public health care, and grants for paying for basic living expenses. Get details on public assistance in Monroe County New York.
Heating bills and utility disconnections - The non-profit American Red Cross works with companies, including Rochester Gas and Electric, to provide more moderate income customers with grants to pay their energy bills, in particular winter heating costs. A component of the program can even pay off any arreages on the customer’s account. Read more.
Monroe County Department of Human Services coordinates short term, public assistance. This includes Health Care and Medicaid Insurance, Temporary Assistance Needy Families (TANF), food stamps, and a grant for paying funeral costs, among other resources. Also get information on loans for rent expenses and low income housing and apartments. Address is 111 Westfall Road, Rochester, NY, 14620, call 585-753-6298
Southwest Area Neighborhood Association provides several social services and outreach programs. Included are vocational counseling and training, food pantry referrals, emergency eviction prevention, rent assistance and more. As funding allows may have utility, gas and electric bill payment assistance for Monroe County families. 10 Cady Street, Rochester, NY, 14608, dial 585-328-1940.
Hope Ministry may distribute food vouchers to supplement their pantry. Other basic needs include clothing and household goods. When possible, the non-profit has funds for paying rent, natural gas and electric bill payments, car repairs and even prescription medication assistance. Address is 1450 Ridge Road, Webster, NY, 14580, dial 585-265-6694, or click more information.
Transitional housing assistance programs - Families across Rochester New York and Monroe County can receive shelter, assistance in locating and paying for a permanent home, case management, and more from non-profits and government organizations. Low income housing resources are available. Details on Monroe County transitional housing.
Community Place of Greater Rochester coordinates Family Emergency Services. This includes prescription assistance, utility bill payment assistance, and help for rent. Case managers also offer advocacy, counseling, and train people on home management skills. Address is 57 Central Park, Rochester, New York, 14605, dial 585-327-7200.
Monroe County toys and meals at Christmas or Thanksgiving will help children from lower income families have some holiday joy. Agencies also focus on senior citizens in the region. Whether it is a free, small gift, food basket, or even financial aid to help make it through the winter, programs are available. Find Monroe County holiday programs.
PathStone - In addition to the housing counseling above, the non-profit may also offer first month rental assistance, nutritional assistance, emergency shelter, cash for rent in arrears, mortgage assistance and money for heating bills. Most of the aid is for migrant or seasonal farm workers. 585-340-3300.
Programs to stop homelessness in Monroe County include both state funded resources as well as those run by local charities. If someone needs a grant for paying arrears on rent, utility bills (including electric, water, or heating), or advice, support may be arranged.
Town/Village of East Rochester – Basic needs are offered, such as clothing, household goods, free food from a pantry and baby formula. One time financial assistance for rent, utility bills, or a security deposit may be provided. Other aid includes prescription drugs and services for seniors. 585-586-0525
Lifespan of Greater Rochester can help the elderly and senior citizens. Resources include the Home Energy Assistance Program (HEAP) as well as crisis aid. This can assist those with a disconnection notice or furnace repairs too. Other services include home delivered meals, referrals, and in-home care. 1900 S Clinton Avenue, Rochester, New York, 14618, 585-244-8400
Town of Webster will only support qualified low income people from the town. Call 585-671-2060. The town may have emergency financial assistance for utilities, medications, and car repairs. Scholarships may be offered to Webster High School students. A food pantry may have perishable food, diapers/formula and can even offer delivery to seniors and the homebound.
Programs for single mothers or parents - Over 60% of households in the Rochester area are run by a single parent. There are various resources available to them, and the focus is on supporting the child.
Western Presbyterian Church has limited amounts of financial assistance for individuals and families. Funds can help with paying utilities, housing and rent. Many churches and charities partner together to offer this. 101 E Main Street, Palmyra, New York, 14522, 315-597-9171
Churches and Catholic Charities provide assistance across Monroe County. Many of their programs are focused on helping senior citizens and the elderly, however other services can provide financial aid. For example, funding may be offered for expenses such as rent, prescriptions and clothing. They also process applications for heating bill assistance in New York. Other resources in Rochester include HomeWorks, free legal aid, and much more. Continue with information on Monroe County Catholic charity assistance programs.
Rochester New York and Monroe County have several non-profits that run eviction and homeless prevention programs. Charities or government office can pay out funds to use for emergency rent help in a crisis. More on Rochester NY rental assistance.
Yet another service provided by Catholic Service Center ((585) 262-033), the organization provides Employment Services for low income individuals as well as refugee and welfare-to-work clients. Counselors will provide training resources, and other job finding assistance.
The Urban League of Rochester, NY also has a variety of job finding and training programs. They run the Employment Services program and have an on site Career Training Center, which specializes in helping low and moderate income individuals achieve economic self-sufficiency by finding a job and growing their skills. The Center is a structured career center and has an almost 30 station computer lab offering career assessments and career development workshops. Counselors also work with clients of the program and center. 585.753.5729
Rochester New York based Mercy Outreach Center is staffed by volunteer medical and health care professionals. They offer numerous health care programs, including Outpatient services, Dental services for adults and children, Health screenings, General health care check ups, and much more. Call (585) 288-2634.
Another option that provides both medical and dental services is Westside Health Services. Call them at (585) 436-3040.
Monroe County is served by a few dozen other community clinics as well as health and dental care centers. Find more Monroe County New York clinics.
Central Church Of Christ runs a food pantry and soup kitchen. They also may be able to offer clothing which can be given out during meal as well if needed by the person seeking help. (585) 325-6043
Combined Communities Food Closet Project FISH, which is based in Honeoye Falls but also serves Rochester and Monroe County, is an emergency food cupboard. In addition, they also may be able to provide diapers and baby formula as needed by low income families. (585) 453-2370
Another option is Memorial AME Zion Church Andrew Gibson Memorial Food Pantry. They can be called at (585) 546-5997 and also run a food pantry.
Several other charities, government agencies, and churches also provide food and nutritional support to the needy in the community. Meals, groceries, emergency perishable items, baby formula, and much more is distributed. Find locations of additional food pantries in Monroe County.
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