Get assistance with paying your water bills from California American Water as well as other providers. The company is involved in offering a few different resources to struggling families, in particular those with a shut off notice. They are reminding customers that they can get water bill assistance from a program that was created for low to middle income households. This resource, or a similar discount, is offered by many water providers across the state, and customers should always check with their supplier.
The program is the “H20 - Help to Others" and it is offered to customers throughout the Northern, Central, as well as Southern California service areas. While it does not offer direct financial support, the company will provide customers with a deduction on their monthly water bill.
There are some conditions that need to be met in order to receive the financial aid, and eligibility is based on a household income formula that will equate to providing assistance to people who have incomes of up to approximately 200 percent of the federal poverty level. This will be reviewed when a customer fills out and returns a brief application with support information for the program.
In addition, any customers who are already enrolled in the Sacramento Municipal Utility District Energy Assistance Program Rate (EAPR) or the Pacific Gas and Electric California Alternative Rates for Energy (CARE) program are automatically eligible for the H20 - Help to Others assistance. So will help ensure the greatest number of households receive the support they need.
Under this program, families and individuals will receive a discount of several dollars per month that is applied to their monthly water bills. It will last as long as the household meets the income criteria that are in place. This monthly discount, when combined with efficient water use by the household can lower bills by 20 percent or more.
If interested in applying, H2O - Help to Others applications are mailed annually to customers as part of their bills. Or people can call California American Water or their provider and ask about the program. As noted, while CAW may be the main provider of the discount, many other companies across California offer similar services to struggling families. This is even more true with the escalating cost of this natural resource.
In addition, customers can also apply for a free Water Wise home water survey. This is when a conservation specialist from the company will visit the household and conduct a comprehensive audit of the house for free.
The water company representative will review the households records of usage, they will check the property for leaks and other areas of potential water savings, and assess past bills to see what months have been most expensive.
At the end of this process, they will of course provide the customer with an in-depth report on their household usage. This will include providing tips to the family on things they can do to save water and further reduce their bills. This survey, when combined with a discount from H20 - Help to Others, can go a long way towards helping a customer save money.
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