`

Help with water bills from H20 - Help to Others

Get assistance with paying your water bills from California American Water. They are reminding customers that they can get water bill assistance from a program for low to middle income households. The program is the “H20 - Help to Others" and it is offered to customers throughout the Northern California service areas. The program will provide customers with a deduction on their monthly water bill.

There are some conditions to the receiving aid, and eligibility is based on a household income formula that will equate to providing assistance to people who have incomes of up to approximately 200 percent of the federal poverty level. This will be reviewed when a customer fills out and returns a brief application with support information for the program.

In addition, any customers who are already enrolled in the  Sacramento Municipal Utility District Energy Assistance Program Rate (EAPR)  or the Pacific Gas and Electric California Alternative Rates for Energy (CARE) program are automatically eligible for the H20 - Help to Others assistance.

Under this program, families and individuals will receive a discount of five dollars per month that is applied to their monthly water bills. This monthly discount, when combined with efficient water use by the household can lower bills by 20 percent or more.

If interested in applying, H2O - Help to Others applications are mailed annually to customers as part of their bills. Or you can call California American Water and ask about the program.

In addition, customers can also apply for a free Water Wise home water survey. This is when a company conservation specialist will visit the household and conduct a comprehensive water audit of the house for free. The water company representative will review the households water use records, they will check the property for leaks and other areas of potential water savings and they will of course provide the customer with an in-depth report on their household water usage in addition to providing tips to the family on things they can do to save water and further reduce their water bills.