Numerous national and local non-profit organizations have joined with Freddie Mac to open Borrower Help Centers in cities across the nation. Initially, Phoenix, Chicago, Washington, DC and San Bernardino will have the centers, but more are planned. They are designed to provide free and confidential mortgage counseling to delinquent Freddie Mac borrowers and other struggling homeowners, regardless of who your mortgage servicer is. In addition, the company is also launching a separate Borrower Help Network which will be offering similar mortgage counseling over the phone to targeted Freddie Mac borrowers, no matter where they live.
The amount of free advice, assistance and counseling offered will be extensive. In addition to helping borrowers get back on track with their mortgage payments, the financial counseling that will be offered goes beyond just dealing with mortgage issues. They will review a homeowners overall financial condition. For example, the counselors will review an assessment of the borrowers overall outstanding debt and credit. The goal is to address any issues or financial obligations could affect a borrower's ability to stay up to date and current on their mortgage payments after a loan modification has been agreed to. Find other resources that can provide debt help, including credit card hardship programs and debt management plans.
Freddie Mac is one of the leading government organizations that is providing aid. For example, during 2009 they have helped nearly 250,000 borrowers avoid foreclosure through forbearance, loan modifications, various repayment plans and other workouts and solutions. This also includes principal reductions and modifications under the federal government Making Home Affordable Program.
The services are free. The Borrower Help Centers will be initially located in Chicago, Phoenix, Washington, DC and California's Inland Empire. However, the program will be expanded to other cities, states, and towns. The centers are currently proactively reaching out to and contacting delinquent borrowers identified by Freddie Mac and they are scheduling appointments with these homeowners. In addition, delinquent borrowers who know Freddie Mac owns or services their mortgage can also schedule free appointments by contacting the Borrower Help Center in their community on their own, so they do not need to wait for a phone call.
There are mortgage counselors who work at each Borrower Help Center. They are all highly trained to review Freddie Mac and Making Home Affordable workout requirements and solutions with their clients. They will do what they can to prevent a foreclosure, and help keep the borrower in their home. These counselors will also work closely with the homeowner and they will provide one-on-one guidance to help borrowers apply for loan modifications, they will help them supply missing information or documents needed to move an application forward in the process, provide advice on how to stop a foreclosure, and they will work with Home Retention Services, which is a wholly owned subsidiary of Stewart Lender Services, Inc.. All of these steps are taken to help borrowers effectively connect with their lenders, banks, or mortgage servicers.
One of the main benefits of this program is that the counselor will even work with the borrowers on other outstanding issues, such as credit cards, automobile loans, and other types of debt. So the options offered by Freddie Mac are extensive.
Find more information on the centers located in Chicago, San Bernardino, and Phoenix. Be sure to contact Freddie Mac to learn how they can provide you with free mortgage help and resources to stop a foreclosure filing.
Washington, DC, Metropolitan Area
3401A East West Highway
Hyattsville, Maryland 20782
Dial - 301-891-4606
Chicanos Por La Causa
1112 East Washington Street
Phoenix, Arizona 85034-4043
602-258-0838 – phone
Neighborhood Housing Services of Phoenix
1405 East McDowell Road
Phoenix, Arizona 85006
602-258-1659 – phone
Neighborhood Partnership Housing Services (NPHS)
320 West G Street
Ontario, California 91762
800-761-6747 – phone
Chicago, Illinois - Read more.
Latin United Community Housing Association (LUCHA)
1152 North Christiana Avenue
Chicago, Illinois 60651
Telephone number - 773-489-8484
Neighborhood Housing Services of Chicago
1279 North Milwaukee Avenue, 5th Floor
Chicago, Illinois 60622
773-329-4182 – phone
Florida, including Miami and Fort Lauderdale
1223 SW 4th Street
Miami, Florida 33135
Call - 888-669-0379
These two non-profits cover all parts of the nation for Freddie Mac, no matter where you live. So if a borrower center is not near you, call them.
InCharge Debt Solutions
5750 Major Boulevard
Orlando, Florida 32819
Toll free number - 877-300-4179
Korean Churches for Community Development
3550 Wiltshire Boulevard, #736
Los Angeles, California 90010
Dial - 866-571-7620
Urban League of Broward County
11 NW 36th Avenue
Fort Lauderdale, Florida 33311
888-884-9386 – phone
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