Low income customers may be able to qualify for emergency and ongoing utility bill assistance from Atlantic City Electric. Other services and resources are also offered for people facing a disconnection or who may be considered more moderate income.
Several payment assistance programs, including the Temporarily Relief for Utility Expenses, or TRUE grant, are available to assist customers of all backgrounds in paying their electric and utility bills. Atlantic City Electric administers these various resources for the needy and low income.
The New Jersey Board of Public Utilities approved the TRUE Program. It is a one-time cash grant benefit for New Jersey residents struggling to pay natural gas and electric bills. This particular resource is only offered for those who are ineligible for other low-income programs, including government assistance. The maximum grant paid out to qualified applicants is $750 for gas service, or $750 for electric bills.
Applicants will need to be 45 or more days past due on their electric or gas bill. They will also need to have received a service discontinuation notice on their utilities.
Another key condition is that the annual income for a two-person household must be at least $29,160 but it can’t be greater than $69,853. That range increases though based on the number of household members. For example, a household of four members will have an income range between $44,112 and $103,034. Income caps for other size households are in place as well, and call for details on those limits.
People need to have applied for LIHEAP, and are ineligible for, or have not received, funds from that government program. So they need to be denied or are still waiting on LIHEAP or USF government benefits in the last year before turning to the TRU program.
Applicants need to demonstrate that four payments of at least $25 each have been made on their Atlantic City Electric utility account within the past six months. At least three of those payments need to have been made 30 days prior to applying for the TRUE grant.
To apply, or for additional information on the TRUE Grant, call (856) 964-6887 to speak to a representative.
NJ Shares is a government administered assistance program. It provides cash assistance to low income New Jersey customers in need of temporary help in paying their energy or heating bills, or people faced with a shut off. A number of income requirements are in place for this government supported program.
The Universal Service Fund is another option for Atlantic City Electric customers. Dial (800) 510-3102. This service helps ensure that working poor and low income eligible New Jersey utility customers pay no more than 6 percent of their total annual household income for their electric service and natural gas bills. The 6 percent level is a combined rate.
New Jersey Lifeline is a credit type assistance program. This statewide program may be able to help income eligible disabled adults and seniors with an annual utility credit of $225 on their monthly bills. Dial (800) 792-9745
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