Low income Arkansas customers can get help for paying utility bills. There are several assistance programs and resources available that individuals throughout the state can take advantage of. Some of the programs are offered by utility companies that operate in the state, some are provided by non-profits and charities, and others are offered by government programs and agencies.
While most companies and their programs are listed below, you can find additional ways to get help with electric bills, read about disconnection laws and regulations, and other services.
American Electric Power runs the Neighbor to Neighbor program. Funds are offered that may be able to help qualified low income customers in the region pay their bills. Call 318-862-2954
Arkansas Energy Network is a regional fuel fund. The non-profit organization focuses on providing information to residents. Clients can learn about churches, charities, and places to go in order to apply for utility assistance. Staff also have information on programs that are offered directly by energy providers, such as payment plans or balanced billing options. Continue reading.
Arkansas Western Gas, now known as Source Gas – The program they run is known as The Hearts Warming Homes assistance program. This particular service provides heating bill assistance to customers who live in Northwest, North Central and Northeast Arkansas. The financial assistance program will operate from November to April of each and every year and assistance and cash grants are based on need and not strict income guidelines. If you are interested in getting more information, you can call 1-800-563-0012 for the address and phone number of The Salvation Army agency nearest them, or stop by your local Arkansas Salvation Army office. Find additional information on assistance from Arkansas Source. Read more.
CenterPoint Energy administers the Good Neighbor Fuel Fund. It is a charity/donation program, and the Good Neighbor Fuel Fund is partners and is both integrated and coordinated with the federal government LIHEAP program by supplementing LIHEAP dollars after the assistance program has ended or when benefits are insufficient to meet the household's energy and heating bill needs. Call 1-800-992-7552.
CenterPoint Energy offers other financial assistance and low income payments plans to Arkansas customers. Or customer service representatives can refer people to non-profit organizations or government aid such as LIHEAP. More on Arkansas CenterPoint Energy assistance programs.
Empire District Electric Company – This Arkansas based utility company runs the Empire's Action to Support the Elderly (EASE). This particular financial assistance program provides both late fee waivers and assistance for paying security deposits for seniors who are age 60 and older. In addition assistance is also available for disabled and/or low income customers. Call 417-624-0300 or 1-800-206-2300 to learn more or to apply for aid.
Empire District Electric Company also offers its qualified customers the Project Help program. The Project Help program extends a helping hand to needy elderly and senior citizens who are 55 years or older and it can also provide aid for handicapped persons in the service area. The assistance program is administered by the local Red Cross offices which screens applicants and provides relief where the need is greatest. Call 1-800-206-2300 or dial 417-624-0300.
Empire District Electric provides customers in Arkansas with additional resources as well. They range from payment plans to energy conservation measures, including weatherization. The company will work with families in an effort to prevent a disconnection. Continue with Empire District Electric financial assistance programs.
Entergy Arkansas offers an assistance program that can provide qualified low income, elderly, disabled, and other customers with a sales tax exemption on the first 500 kWh of electricity used by the customer each and every month. This financial assistance program is available for those low income customers who have an annual household income of less than $12,000. Dial 1-800-ENTERGY to learn more or to apply for help from this program.
Entergy – Free fans are offered by the Beat The Heat program. During May of every year, thousands of fans are distributed to customers living in the Entergy service area. Call 1-800-368-3749.
Entergy – The Power to Care program (which was formerly known as Project Deserve) is funded by Employee, customer and stockholder donations. The program provides assistance one time per calendar year to qualified low income elderly or disabled Entergy customers who reside in Arkansas. For more information on the program, please contact Southern Good Faith Fund, which can be reached at 501-661-0322 ext 31.
Those are just a few of the resources provided by Entergy or non-profits that partner with them. Click here for additional information and details on utility and cooling bill assistance.
Government assistance - Low income, unemployed, and working poor families in Arkansas may qualify for the federal government funded HEAP program. This can provide grants for paying energy and heating bills, and can help prevent a disconnection. Or receive assistance with saving money on your utility bills from the free weatherization program. More LIHEAP and weatherization in Arkansas.
Southwestern Electric Power provides services in parts of Arkansas. The company will offer some customers payments plans. Another option is the Neighbor To Neighbor Program or government funded LIHEAP. Low income customers can benefit from several SWEPCO financial assistance programs. Learn more.
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