Re: No water for 2 months and need help to turn it back on
Posted: Sat Nov 29, 2025 9:54 am
Hi, my name is Gwendolyn, and I am desperately seeking help with my water bill. I am a single stay-at-home mom of five with no help, no income, no transportation, no anything. I received assistance from Community Action Partners for my electric bill, but they do not have funding for the water bill. I have reached out to all agencies and churches in the Metroplex. I called out to the state building in Austin. I still cannot get anyone to assist me and now my water was shut off 2 days ago.
So I ended up speaking with the director of the water department, and he was able to keep my water on for as long as he could, but they have now closed out my account. I have been here two weeks with no water. I received a housing voucher because I was homeless for six months prior to moving here, so with me having housing I have to have my utilities on or I will be looking toward homelessness again.
If anyone could please help me, could you please give me a call or email me back here. Thank you very much for your time and consideration.
So I ended up speaking with the director of the water department, and he was able to keep my water on for as long as he could, but they have now closed out my account. I have been here two weeks with no water. I received a housing voucher because I was homeless for six months prior to moving here, so with me having housing I have to have my utilities on or I will be looking toward homelessness again.
If anyone could please help me, could you please give me a call or email me back here. Thank you very much for your time and consideration.