Re: Hundreds of dollars for water bills
Posted: Sun Jan 31, 2016 5:43 am
I need information on how to get my water turned back on.
Two months ago, I had contacted Lake Whatcom Water & Sewer District about the situation I was dealing with: I am waiting to be approved for Social Security Disability after applying over a year ago. In addition to my inability to work (due to major spine surgery, cervical spine fusion and chronic pain), I am a senior citizen (59). I had asked for an additional 30 days to pay the bill (believing that I was close to benefit approval).
I received an additional 30 days from the company's Treasurer via email, and a note stating she would review my situation after that time to asses my situation due to my disability. Instead, I received a billing statement and date payment must be received by. Everything was in big, bold red letters. In addition the due date was reduced by ten days by the representative, a power-hungry racist woman whom I've always known hates me.
The stress of all of this caused by condition spiral out of control, and depression caused me to be bed-ridden for several days. Eventually (after five or six days), I began calling around searching for agencies that might provide help for low income and disabled people. I found prospects that failed to materialize. But one in particular that seemed very hopeful, fizzled out after they contacted the woman at the water department whom I feel hates me. (I can certainly back up my claims about this woman).
After that I contacted the treasurer again. She replied that they (water department) could not offer any more help. I have all of the correspondence between myself and the treasurer. I could not believe that after 10 years of being a good customer and all the money they've made from me, this was all the help I could receive. My water was cut off about five days later.
And to add insult to injury, I have been receiving Disconnection Notices from the water company, which list the past due charges of course, but which also show new charges for water I haven't received in months, or sewer privileges that obviously could not be utilized. Is this even legal?
I have been overcharged by hundreds of dollars for excess water usage on several occasions (I brought the to their attention). But the racism and escalated charges due to premature rate increases, I've allowed these problems to slide due to dealing with health problems and chronic pain. But now the hardship of driving into town twice a week to purchase water; lugging twelve one-gallon jugs, and two five-gallon jugs of water to my car. And then, carry to the second floor of my home to my kitchen. This is very difficult since I live alone. My family and friends all live out of state.
Can you any offer assistance in this matter? I have much more information to disclose if needed. Please feel free to contact me via email. I thank you in advance.
Two months ago, I had contacted Lake Whatcom Water & Sewer District about the situation I was dealing with: I am waiting to be approved for Social Security Disability after applying over a year ago. In addition to my inability to work (due to major spine surgery, cervical spine fusion and chronic pain), I am a senior citizen (59). I had asked for an additional 30 days to pay the bill (believing that I was close to benefit approval).
I received an additional 30 days from the company's Treasurer via email, and a note stating she would review my situation after that time to asses my situation due to my disability. Instead, I received a billing statement and date payment must be received by. Everything was in big, bold red letters. In addition the due date was reduced by ten days by the representative, a power-hungry racist woman whom I've always known hates me.
The stress of all of this caused by condition spiral out of control, and depression caused me to be bed-ridden for several days. Eventually (after five or six days), I began calling around searching for agencies that might provide help for low income and disabled people. I found prospects that failed to materialize. But one in particular that seemed very hopeful, fizzled out after they contacted the woman at the water department whom I feel hates me. (I can certainly back up my claims about this woman).
After that I contacted the treasurer again. She replied that they (water department) could not offer any more help. I have all of the correspondence between myself and the treasurer. I could not believe that after 10 years of being a good customer and all the money they've made from me, this was all the help I could receive. My water was cut off about five days later.
And to add insult to injury, I have been receiving Disconnection Notices from the water company, which list the past due charges of course, but which also show new charges for water I haven't received in months, or sewer privileges that obviously could not be utilized. Is this even legal?
I have been overcharged by hundreds of dollars for excess water usage on several occasions (I brought the to their attention). But the racism and escalated charges due to premature rate increases, I've allowed these problems to slide due to dealing with health problems and chronic pain. But now the hardship of driving into town twice a week to purchase water; lugging twelve one-gallon jugs, and two five-gallon jugs of water to my car. And then, carry to the second floor of my home to my kitchen. This is very difficult since I live alone. My family and friends all live out of state.
Can you any offer assistance in this matter? I have much more information to disclose if needed. Please feel free to contact me via email. I thank you in advance.