Re: Cox cable termination fees
Posted: Wed Jul 01, 2020 11:38 am
Hello, my name is Courtney and myself and family need help with our Cox Cable bill as well as termination. Unfortunately, we are 3 months behind due to ex roommates. For the months of November and December only my fiancé had his part and was unable to cover theirs, so he asked for an extension from Cox Cable.
On December 27 they informed us that they were moving out due to a job offer in another state and would not have their portion of bills yet again. Once again, he asked for an extension but was not allowed and then charged for the month of January plus a $150 termination fee. Our Cox Cable bill is now the grand total of $948. It has been shut off and we are now forced to stay with relatives because we have a 5-month-old and pet. We have tried our hardest to no avail, so this is a last resort, so we'd love to hear from you ASAP. Thank you in advance.
On December 27 they informed us that they were moving out due to a job offer in another state and would not have their portion of bills yet again. Once again, he asked for an extension but was not allowed and then charged for the month of January plus a $150 termination fee. Our Cox Cable bill is now the grand total of $948. It has been shut off and we are now forced to stay with relatives because we have a 5-month-old and pet. We have tried our hardest to no avail, so this is a last resort, so we'd love to hear from you ASAP. Thank you in advance.