Re: Car leaking oil and needs to be fixed
Posted: Sat Jul 18, 2015 12:22 am
My name is Robert Coates. I want to share 2 nightmares.
I purchased a 1994 f350 and 2002 5th wheel camper from Banks auto in Portland to do a short new style family vacation and was sold a "great truck" and bank repo camper that was a "perfect combo". I have done business with the dealer multiple times over the past 2 years; this being vehicle # 6 & 7. I work OT, and sadly I took the dealer at his word again. We got less than 300 miles from home and break down. Called to see if they were going to help at all, and got screamed at and threatened by his daughter then hung up on. The dealer has not responded to my texts or calls yet. He is the "honest one", while his daughter ...well, and misrepresents information freely.
Part 2 of this nightmare is I got insurance on both units. I was sold coverage for this exact situation by the agent.
Was told I had coverage if while in tow with camper the "unit" had x amount break down/roadside and incurred expenses (motel) if was needed.
So after 4 hours on the phone I finally called a semi wrecker ($400) to get towed to the exit on the highway I had just passed. (These were awesome professionals who took great care of us.)
So, here myself, and 2 boys sit. No offer of help from the dealership. Safe RV/tow insurance that appears to be just as scandalous. The state park is off the agenda and we spent a lot of our budget on tow. The gentlemen at the local auto repair shops have been extremely supporting, but here we are.
I suppose after spending most of the day on phone trying to make any sense of what is, and thinking I had bases covered, only to be where I was last night...on hold and no answers. I thought I would share, and hopefully prevent another family from a crook and a scam.
Was wondering if there were any groups that might be able to help us with repair bills at auto center...even a little. They have been extremely kind and hopefully it won't be a crazy amount, but we spent a lot on tow and have been on a minimalist diet and drinking water.
Just asking/hoping.....
I purchased a 1994 f350 and 2002 5th wheel camper from Banks auto in Portland to do a short new style family vacation and was sold a "great truck" and bank repo camper that was a "perfect combo". I have done business with the dealer multiple times over the past 2 years; this being vehicle # 6 & 7. I work OT, and sadly I took the dealer at his word again. We got less than 300 miles from home and break down. Called to see if they were going to help at all, and got screamed at and threatened by his daughter then hung up on. The dealer has not responded to my texts or calls yet. He is the "honest one", while his daughter ...well, and misrepresents information freely.
Part 2 of this nightmare is I got insurance on both units. I was sold coverage for this exact situation by the agent.
Was told I had coverage if while in tow with camper the "unit" had x amount break down/roadside and incurred expenses (motel) if was needed.
So after 4 hours on the phone I finally called a semi wrecker ($400) to get towed to the exit on the highway I had just passed. (These were awesome professionals who took great care of us.)
So, here myself, and 2 boys sit. No offer of help from the dealership. Safe RV/tow insurance that appears to be just as scandalous. The state park is off the agenda and we spent a lot of our budget on tow. The gentlemen at the local auto repair shops have been extremely supporting, but here we are.
I suppose after spending most of the day on phone trying to make any sense of what is, and thinking I had bases covered, only to be where I was last night...on hold and no answers. I thought I would share, and hopefully prevent another family from a crook and a scam.
Was wondering if there were any groups that might be able to help us with repair bills at auto center...even a little. They have been extremely kind and hopefully it won't be a crazy amount, but we spent a lot on tow and have been on a minimalist diet and drinking water.
Just asking/hoping.....