Locate how to get help paying your energy bills in West Virginia. The state offers some discounts and assistance programs to qualified low income customers, and most utility companies also offer their own financial assistance programs and/or cash grants. Below you will find information on some of the options and assistance programs that you may qualify for, and get phone numbers and contact information.
If your West Virginia utility company is not offered, you still have options. Get more details on other electric and utility assistance programs.
All West Virginia utility and companies offer qualified customers with a reduced rate of 20% on their energy bills annually from December - April. To be eligible for this discount, a customer needs to receive either Food Stamps, SSI, or WV WORKS and the applicant must be 60 years of age or older. A potential customer of this energy bill discount must be a recipient of one of these government assistance programs during November, December, January, February, and March in order to get the discount for that month. Call your utility or gas company and reference this discount program. Allegheny Power - 1-800-255-3443. Dominion Hope – If you live in Morgantown, WV dial 304-296-3481. Clarksburg, WV call 304-623-8600. Fairmont, WV call 304-363-6300. Residents of Parkersburg, WV and all others need to call 1-800-688-4673 to apply or learn more.
Appalachian Power - This energy provider operates in West Virginia as well, and they provide services to tens of thousands of families. Customers who are struggling with paying their utility bills should call them right away, before they fall too far behind. Representatives will refer individuals to, and help them apply if need be, to government assistance programs and explore other options such as the Dollar Energy Fund. Read more on the various resources available for paying electric, cooling and heating bills.
Dominion Hope – The program offered is known as the Heat Fund. It may be able to helps low-income customers and families in West Virginia pay their monthly gas bills. The Salvation Army administers this financial assistance. Call the following numbers based upon where you live. Fairmont, WV 304-363-6300. Clarksburg, WV 304-623-8600. Parkersburg, WV and all others 1-800-688-4673. Morgantown, WV 304-296-3481.
Dominion - This energy provider offers both gas and electric service to customers in West Virginia. Most of the assistance they provide is in partnership with non-profits or the federal government. The resources include LIHEAP, Dollar Energy fund, and weatherization. Thousands of low to moderate income customers benefit from the programs every year. Click here for more information.
Heating and natural gas bills - Seniors and lower income families in West Virginia have access to several government and non-profit programs that operate during the winter. These programs can offer discounts on your energy bills, provide financial aid for paying heating costs, and may even coordinate the delivery of fuel or heating oil to people who are out of fuel. Numerous resources try to address the increasing costs of winter heating bills. Learn more.
LIHEAP, government assistance and weatherization - The main beneficiaries are the low income, elderly, and disabled. Cash grants, financial aid, free furnace repairs, and other assistance is available from the West Virginia LIEAP program.
Mon Power / FirstEnergy - Low income customers in West Virginia can explore resources and various financial assistance programs that are offered. The utility company offers payment plans, budget billing, and due date extensions. They also fully support both federal and state government programs such as LIHEAP, disconnection prevention and weatherization. Qualified low income families, seniors, and people faced with an emergency (such as a job loss or medical crisis) have different options available to them. More Mon Power assistance programs.
Water bills - A grant program known as the Dollar Energy Fund may be able to provide limited amounts of financial assistance for paying water bills. It will only pay income qualified applicants, and only if the family has no other options available to them and are facing a shut off. More on water bill assistance in West Virginia.
The West Virginia Utility Assistance Program, which was created by and is operated by Dollar Energy Fund, may be able to assist eligible West Virginia utility customers with paying their gas, heating, electric and water bills. If you apply and are found to be eligible for help, customers will receive a one-time cash grant or financial assistance that will be applied directly to their monthly utility bill. Grants are even available to customers who may not be eligible for LIHEAP due to their income or other reasons. Contact your local Salvation Army, community action agency or locate your local intake agency to apply.