Programs focused on aiding the poor and low income in southeast Louisiana and New Orleans are administered by the Total Community Action. Services promote the social and economic well-being of families, individuals, and children. The main office is at 1420 South Jeff Davis Parkway, New Orleans, Louisiana, 70125. Call 504-872-0334.
The low income home energy assistance program, or LIHEAP, is processed from an office at 1410 South Jefferson Davis Pkwy in New Orleans. Grants can help pay cooling and utility bills and households with the lowest income and highest energy expenses may be eligible for weatherization as well.
The Community Action LIHEAP program provides qualified low-income households and families with ongoing or emergency help with paying their utility bills. If someone is found to be qualified, they may in fact receive up to 3 benefits per year depending on their exact circumstances. All applications for LIHEAP are accepted on a first come, first served basis. However a focus is on those with a disability, seniors, and low income families with children.
Crisis Service and grants may be available for individuals with a shut off notice. Regular, Non- Crisis Service LIHEAP is offered once every six months and is the more standard program. This is one of the main government funded programs for New Orleans residents. (504) 324-9609.
The New Orleans Water Bill Service Assistance Program provides financial assistance for Sewerage & Water Board bills. This is available to the disabled and elderly persons who are unable to pay the bill due to emergency circumstances or a short term crisis.
Community outreach provides a variety of referral services and information to low-income and working poor families. Community health fairs and forums will be provided to communicate information on health care services, medical care, imminent health crisis and other related information.
Emergency assistance or crisis intervention from TCA is for low income residents who find themselves in a crisis situation (such as evictions or utility disconnection) and they requires immediate intervention and support. There may be some occasional funds for a partial rent payment or for security deposits.
The federal government Commodity Distribution Program which supplements the food needs of both low and even moderate-income households in Orleans Parish. It is offered in partnership with local food pantries. Most of the groceries are offered on a first come, first served basis to the poor and less fortunate. Bring proof of income, ID, Social Security cards for everyone in household and other documentation.
The Children, Youth, and Families department that is part of Total Community Action is one of the main case management resources. It promotes the long term economic and social well-being of families, children, and individuals.
It will help parents fulfill their roles as parents and to move toward self-sufficiency. Services such as Head Start promote the school readiness of low-income children in Orleans Parish. The program provides cognitive, social, and emotional development in a learning environment that supports children’s growth in literacy, language, mathematics, science, and approaches to learning. Social workers partner with clients to come up with a path out of poverty. The main components of the Children, Youth, and Families include Head Start, Fatherhood/Male Involvement, and Early Head Start as well.
Total Community Action (TCA) offers employment and education services as part of Workforce Development and more. The non-profit agency will provide an individual seeking employment with Case Management, Job Counseling services, Life Skills, and Job Search. All assistance is coordinated and there are numerous employment services available. The job seekers and unemployed must be eligible and live within Orleans parish.
Also, the TCA’s Workforce Development Center is funded by the federal government. The site is linked with area schools, employers and other organizations to provide services to make job development attempts more successful.
The unemployed can enroll into free job counseling services which includes career assessment, employment counseling and service referrals. Also, the Total Community Action provides individuals and even the homeless seeking employment with pre-employment skills training through workshops and ongoing case management.
Other education and employment services are as follows.
Counseling for financial issues and other support includes Financial Futures. This is a main community action agency poverty reduction strategy that encourages savings and will help clients improve personal financial planning. Low-income clients may be able to build productive assets and self-sufficiency. Families will be educated on budgeting, debt reduction and income management skills through workshops and individual counseling.
Income tax preparation and filing assistance is offered as part of the Total Community Action Tax Assistance & Education Center. Counselors will educate the community about benefit of the EITC, in particular low-income workers. Clients can also get help from the Volunteer Income Tax Assistance program.
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