Southern California Edison offers several financial and low income assistance programs to its customers. Some are funded by the federal or state government, and others are administered directly by the utility company itself. The type of assistance will vary as well. In certain cases a customer may receive a discount on their bills, and in other instances a direct grant or cash payment may be made.
The California Alternate Rates for Energy (CARE) program can offer eligible low income customers up to a 20 percent discount on their monthly electric bills. Call 1-800-950-2356
Additional savings can be provided to low income-qualified households that have three or more members. These households may be able to get a discount from the Family Electric Rate Assistance program (FERA). Savings can be provided for individuals who exceed the baseline electricity usage by 30% or more. Call 1-800-798-5723
If you are facing a serious medical condition or disability, the Medical Baseline Allowance is provided year round. This can also help reduce the amount of your monthly energy bill. 1-800-655-4555
Families with a member who is on a life support device, or who is being treated for life-threatening illness or has a compromised immune system may be able to qualify for the Southern California Edison Medical Baseline Allowance. This program offers additional assistance for people with specific disabilities or conditions.
Discounts or assistance may be offered if in the customer's home of one or more medical life-support devices are being used that are essential to maintain the life of a full-time resident of the household. Or the Medical Allowance can be provided for customers in the service territory who have a full-time resident of the household who is quadriplegic; paraplegic, hemiplegic, has multiple sclerosis, scleroderma patient, or if someone is being treated for life-threatening illness or emergency.
This service is free to low income eligible customers. The resource can help qualified households reduce their electricity bills by helping individuals conserve energy in their home or apartments. SCE will pay for all the costs of both purchasing and installing energy-efficient equipment and appliances. Renters and homeowners can apply for savings. 1-800-736-4777.
One time cash assistance can be paid out from the Energy Assistance Fund. Southern California Edison supports this grant program for its low income and other qualified customers. It is administered at the local city and town level by various non-profits, the Salvation Army, and/or community action agencies.
The United Way partners with SCE to run this resource for low income and struggling individuals. The Energy Assistance Fund is the only way to get cash grants or direct financial assistance for paying your utility bills. The United Way works with other non-profit agencies to distribute the funds to qualified, low-income families and individuals. Almost 80 different organizations that operate across Southern California participate in the program and provide funds to low income seniors, elderly, and disabled.
Priority is given to customers who meet income guidelines. What usually happens is that most of those customers who receive funds are disabled, unemployed, or may otherwise be facing financial hardships. These individuals are usually at the most risk of having their power shut off. You can dial at 800-205-8596 to get more information and to learn where to apply to in the southern California region.
Payment plans may also be provided from time to time. A payment plan will rarely include financial assistance; however they usually will involve some form of arrangement on delinquent bills verse direct cash assistance. Southern California Edison strongly recommends that those customers who may be having difficulty paying their bills should call right away. Qualified families may be eligible for some type of negotiated payment plan, or they can be directed towards other resources. For more information about this option, or others dial (800) 447-6620.
Southern California Edison customers can also apply for federal government benefits. Cash grants can be provided by Low-Income Home Energy Assistance Program (LIHEAP), and this is offered in cooperation with non-profit community action agencies across southern California. Another conservation resource is the federal government paid for Weatherization Assistance Program. This will help make home more energy efficient, help consumers save money, and even improve the overall safety of their home. To learn more on either of these programs, you can dial a community action agency or call SCE for additional contact information.
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