Public Service of New Hampshire assistance programs.
If you receive your power from Public Service of New Hampshire, and are behind on paying your bills or expect to struggle in the future, call them to discuss your options. They administer several emergency assistance programs, payment plans, and can refer people to services such as Neighbor Helping Neighbor or the Electric Assistance Program.
The New Hampshire Neighbor Helping Neighbor (NHN) Fund provides grants and assistance to qualified low income customers who have difficulties paying the electricity payments on their accounts, but who don’t qualify for federal government help or assistance, such as LIHEAP. Most of the funds are paid out during the harsh New Hampshire winter months. People can also donate money to the program (which will go towards helping others) or they can apply for assistance.
The program was created in the 1980s, in partnership with local community action agencies. Many people in the state are one uninsured illness, job loss, reduction in hours, or other bad break away from not being able to pay their Public Service of New Hampshire utility bills. The Neighbor Helping Neighbor Fund was created to help those who are faced with an unexpected crisis. It also provides people the ability to help others who face an energy emergency but can’t qualify for other options, like the federally funded energy assistance programs.
Non-profit programs - Community Action Agencies across the state partner with Public Service of New Hampshire to assist people with their electric and utility bills. The non-profit agencies can help people apply for programs and explore resources available to them. This includes Electric Assistance Program (EAP), Fuel Assistance, LIHEAP, weatherization, and Neighbor Helping Neighbor (NHN). Grants from NHN were created to prevent low income customers from having their utility service disconnected because they are unable to pay their monthly utility or heating bills.
Payment assistance plans and programs are offered. They can either make your household budgeting process easier. Or some plans may offer direct financial assistance for paying your electric bills. If you require an immediate extension on your current monthly bill, or if you are having financial difficulties and require help, dial 1-800-662-7764 to speak to a representative.
The Electric Assistance Program, or EAP, is a discount type program. It provides assistance to income-eligible Public Service of New Hampshire in the form of a 7 percent or more discount to their monthly utility expense. This is a statewide program that is available for people across the region, regardless of who their energy provider is. The exact level of your discount depends on electricity usage, household income, and household size. The discount from does not apply to the Supplier Services portion of an electric bill when a customer chooses another, independent supplier for their electricity needs.
The Budget Billing Program is one of the payment plans that is referenced above. People of all income levels can sign up for this service, and it provides a convenient way for customers to even out their monthly electric payments. A customer who is enrolled in budget billing will be able to pay the same amount every month on their account, which will make budgeting and expense management less of a guessing game on their behalf. Public Service of New Hampshire will review your account monthly and adjust the budgeted amount if necessary.
The energy provider will forecast the cost of electricity or heating bills for the coming year. This is done by a representative looking at the amount of energy used at your address for the same time period last year. The amount is then divided by 12 to calculate the exact amount of your equal monthly payments.
Budget Billing will in effect equalize your monthly payments over a 12-month period, so people will be able to avoid the seasonal peaks associated with cooling and the cold heating months. Then at least once per year a settlement of your account and bill is calculated and debit or credit balances that are left will be included in your next amount due.
Dial 1-800-662-7764 to reach a customer service representative from Public Service of New Hampshire.