Customers who need help in Philadelphia with paying their water bills can get assistance from low-income agreements or payment plans. There are income guidelines that need to be met, and unfortunately not everyone will be able to qualify for financial assistance. Below are more details on the resources and programs available.
Families and individuals who are having difficulty paying either their water or sewer bills may be able to qualify for assistance from the Philadelphia Water Revenue Bureau. This is the main organization that can provide support. The first resource available is known as a low-income agreement, and some of the conditions that need to be met by applicants include those listed below.
In order to qualify for a Low Income Agreement in Philadelphia, customers must be able to verify their total household income meets certain federal government guidelines. The applicant will of course need to live in the property for which the application is being made. Documentation and proof of income as well as the hardship is needed as well. This will need to include evidence of all expenses such as rent expenses, utility bills, gas bills and mortgage payments if applicable. Social security numbers and a current water reading must also be provided as well.
The Philadelphia Water Revenue Bureau can also help qualified low income families locate and sign up for assistance programs and payment plans. As there are other options in the county as well as city, such as those from non-profits. The goal is to help people pay their monthly sewer and water bills. In other words, customers that are struggling can explore a number of potential solutions. The total amount of financial assistance will be based on some or all of the following.
The water company will analyze the customer’s ability to pay their current water and sewer bills, and any amount of cash aid will be based on that. They will also determine the amount of assistance that should be provided based on someone’s water usage too. Last, but not least, any type of assistance offered will be determined by the applicant’s status as a tenant, occupant, or homeowner. All of these factors will help determine the amount of monetary assistance provided.
You can learn more or to apply for water bill assistance from the Philadelphia Water Revenue Bureau. You can do this by phone, in the mail, or in person. If you want to do it over the phone, call (215) 686-6880 for an application or more details.
Another option is applying in the mail. This will take more time though. For more information about water and sewer assistance programs, you can stop by Philadelphia Water Revenue Bureau, Municipal Services Building, 1401 John F. Kennedy Blvd, Philadelphia, Pennsylvania 19102.
Other contact information includes customer service, call 215-686-6880 between 8AM and 5:30PM, or dial 215-685-6300 for sewer or water emergencies.
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