New London County assistance programs.

Several local organizations, charities, and non-profit agencies offer services to people who need help. They can assist with rent and housing issues, energy bills, credit card and medical debt, and more. Find what assistance each agency offers, as well as their contact information.

Foreclosure and eviction prevention

The Thames Valley Council For Community Action, Inc. (TVCCA) administers this program. It uses mediation as its tool to both prevent the eviction of tenants from apartments or homes, and it also uses mediation to help people who are behind on their mortgage payments. It is a one-time assistance program that is designed to assist those who people who have fallen behind on paying their monthly rent or mortgage, and who cannot catch up. It is not a charity program, so people need to have some capacity to maintain their housing going forward over the long term.

  • Rent help- A professional, highly trained mediator will meet with tenants and landlords to try and resolve any rent issues, including back rent that is due that may be leading to eviction.
  • Foreclosure help- If you are facing a foreclosure, mediators will contact your lender and try to find a solution for those homeowners who are facing foreclosure. Find additional ways to get mortgage help in Connecticut. More.

Utility and heating bill help

The Connecticut Energy Assistance Program (CEAP) is also offered by TVCCA. It helps people in New London with paying their heating and energy bills.

New London Homeless Prevention and Rapid Re-Housing Program (HPRP)

Funding is provided by the federal government, and TVCCA manages the program locally. The Homeless Prevention and Rapid Re-Housing Program (HPRP) assists families and individuals of New London Connecticut and aid is provided to either help them stay in their housing or to be re-housed quickly after losing housing. TVCCA serves as the lead non-profit agency in a 10 partner collaborative which includes Holy Family Shelter, The ACCESS Agency, WRCC, Windham No Freeze Shelter, The Homeless Hospitality Center New London, Mystic Area Shelter and Hospitality (MASH, Catholic Charities, and Connecticut Legal Services and Thames River Community Service.




Financial counseling

For people who are looking to get out of debt, acquire assets, learn budgeting skills, and receive other financial guidance, TVCCA may be able to help. The Individual Development Account (IDA) Program helps low and moderate income families build assets, eliminate debt, and solidify their financial independence and future.

The Thames Valley Council For Community Action, Inc. (TVCCA) can be reached at (860) 889-1365.

Foreclosure counseling

Catholic Charities (phone (860) 443-5328) is the only federally approved HUD housing-counseling agency in the area. They work closely with homeowners who are behind on their mortgage, or who are facing a foreclosure. Counselors will work directly with banks and lenders to try to find some type of solution for the homeowner.

Financial help for paying help, heating and utilities, and other expenses

Salvation Army - New London Corps Community Center also provides help during the winter with heating bills. They offer help that includes home heating fuels (heating oil, natural gas, electric heat). In addition groceries, free food, clothing, temporary financial assistance for rent and medications, holiday assistance and meals, referral and advocacy for social services, child care centers are also available. Call (860) 443-6409. Find additional electric bill assistance programs.

The non-profit organization is part of the greater New England Salvation Army umbrella. So it will offer many of the same resources as other nearby centers. Importantly, referrals and case management can be provided too. So learn about government assistance and other charities in the region. Get more details on Salvation Army New London programs.

Catholic Charities - New London Office also offers other aid in addition to the foreclosure counseling indicated above. One resource is known as Project Warm Up, which helps people who have no other places to turn to for heating assistance. In addition, the agency provides food vouchers, emergency financial assistance for utilities, rent and bills, and referrals to other social service agencies and charities in the area. New London Connecticut. (860) 443-5328. Click here details.

Project Warm Up and Operation Fuel sites also offer utility bill assistance. Operation Fuel provides a cash grant for income eligible households in a crisis situation, and the money helps pay utility, heating, and natural gas bills.  A summer assistance program can also help pay cooling bills. Warm Thy Neighbor is yet another option. This resource offers heating and electric bill financial assistance for city and town residents in need across New London County. Apply at.

  • Town Of Bozrah, One River Road, dial (860) 889-2689
  • Town Of Colchester, 95 Norwich Avenue, Colchester, Connecticut 06415, phone (860) 537-3911
  • Colchester Fuel Bank, call (860) 537-7235
  • Care And Share Of East Lyme, PO Box 114, East Lyme, CT 06333, phone (860) 739-8502
  • Town Of Groton Human Services Department - Social Services, 2 Fort Hill Road, dial (860) 441-6760
  • Town Of Lebanon Social Services, 579 Exeter Road, call (860) 642-4580
  • Town Of Ledyard Youth And Social Services, 741 Colonel Ledyard Highway, Ledyard, CT 06339, dial (860) 464-8466
  • Jewish Federation Senior And Community Services, 28 Channing Street, New London, Connecticut 06320, main phone (860) 444-6333
  • City Of Norwich Human Services, 80 Broadway, City Hall Annex, Norwich, CT 06360, call (860) 823-3778
  • Town Of Stonington Human Services, 166 South Broad Street, Pawcatuck, Connecticut 06379, dial (860) 535-5015
  • Catuck Neighborhood Center, 27 Chase Street, Pawcatuck, CT 06379, dial (860) 599-3285 ext. 13
  • Montville Senior & Social Services, Uncasville, CT 06382, call (860) 848-0422
  • Town Of Water Ford Senior Center, 24 Rope Ferry Road, Waterford, Connecticut 06385, dial (860) 444-5839

Social Services are available in New London Connecticut. Some of the aid offered is listed below, as well as the contact information.

  • Emergency food. This is offered for a crisis only and it not long term charity.
  • Rental assistance when funds are available.
  • Backpacks filled with free school supplies and items for New London residents in need.
  • Medical expense assistance as well as information on community clinics. Read more medical bill help.
  • Property Tax Credit Program for disabled or low income elderly persons. The Human Services department also runs the Property Tax Exemption Program for wartime-duty veterans who are state of Connecticut residents.
  • Project Warm Up is a heating bill assistance program that was created by social service agencies in Southeastern Connecticut and the United Way. It is focused on more moderate income families who do not qualify for government assistance. The program helps households who have run out of all other fuel assistance, or have been denied help. All home heating fuels (oil, natural gas, electric heat) can qualify.

The social service agencies to call are Town Of Groton - Human Services Department - Social Services, Address: 2 Fort Hill Road, Groton, Connecticut, 06340, dial (860) 441-6760. City Of Norwich Human Services, 80 Broadway, telephone (860) 823-3778. Town Of Stonington Human Services, 166 South Broad Street, Pawcatuck, CT 06379, call (860) 535-5015, or more on social services and public aid in New London County.





Town Of Groton Human Services Department - Social Services can provide emergency rental assistance to town residents, as funding allows. The goal is to pro-actively prevent homelessness. Call (860) 441-6760.

Regional programs for paying rent may be offered under some situations. Government administered Human Service offices as well as non-profits will work with the tenant to prevent an eviction. The resources will range from legal counseling to emergency money for paying a portion of rent that may be owed to a landlord. More New London County rental assistance.

Alliance For Living is a partnership of various New London area non-profits and the United Way. Together they offer assistance to the less fortunate, including help with paying heating bills from programs such as Project Warm-up. Other resources include food pantries, disability information, homeless support services and housing, and resources such as Essentials Of Life Program (ELP). Location is 154 Broad Street, New London, CT 06320. Telephone number is (860) 447-0884.

Community Renewal Team provides support to the working poor and low income in some towns in New London County. Resources are limited, but programs may include the following.

  • Eviction prevention - This can include grants for paying back rent, tenant mediation, and help with paying security deposits, including loans, on a new apartment.
  • Energy assistance - The community action agency has applications for both weatherization as well as LIHEAP and heating bill help.
  • Food programs - CRT has information on pantries, can coordinate the delivery of meals to seniors and the elderly, and also has referrals to free holiday and Christmas programs or meals.
  • Other programs include job training for TANF recipients, home repairs, Supportive low income Housing, and other aid. More on New London Community Renewal Team.

New London legal advice is provided by lawyers, paralegals and their staff. Connecticut Legal Services administers projects to help the disabled, tenants facing eviction, and people applying for benefits, such as Medicaid or disability. There is also help for dealing with debt collectors. More information.

Free food, banks, and pantries in New London Connecticut

The New London Area Food Pantry - (phone (860) 443-6680) offers vouchers redeemable for a three day supply of groceries and free food at the food pantry. Assistance is provided by local charities as well as social service agencies to individuals and families in need. Phone (860) 443-6680

Adventist Community Services of Connecticut, which is based in Waterford (phone (860) 442-7258) offers the low to moderate income individuals nonperishable food, baby clothing, baby items, including baby wipes, baby bottles, and diapers, and household products.

Centro De La Comunidao also provides vouchers for free food and groceries. Call 860) 442-4463

Several other food banks and thrift stores operate in the county. Find more New London food pantries.




HUD approved foreclosure counseling and debt reduction

Consumer Credit Counseling Agency offers numerous housing and debt programs. Among them include Foreclosure/Mortgage Delinquency and Loss Mitigation Counseling from HUD approved counselors. In addition, get budget counseling and management services. Dial (888) 845-5669. Click here for additional Connecticut housing programs.

Community clinics

Community Health Center, Inc. has locations in New London and Groton. The clinic provides family medical care, family planning and prenatal care, dental care, mental health care, family support services, domestic violence services, and HIV/AIDS services, and many programs are offered on a sliding fee scale. Dial (860) 447-8304

United Community And Family Services - UCFS Health Center
Location is 47 Town Street, The Meadows Center
Norwich, Connecticut 06360-5430
Telephone (860) 892-7042
Full dental services are offered for adults and children. Some of the dental services include dental cleanings and oral hygiene instructions, examinations and oral cancer screenings, fluoride, x-rays, sealants, dentures, crown and bridgework, root canals, extractions, tooth whitening options and pediatric dentistry. Some of the medical care and health services include comprehensive care, diagnosis, treatment and follow-up of illness, physical exams, checkups, immunization, and information related to specialists and other health problems. More information on dental clinics.

Generations Family Health Center
Address: 330 Washington Street Suite 510
Norwich, Connecticut 06360
Phone for intake - (860) 885-1308
The clinic offers primary and preventive health care for people of all ages regardless of income or health insurance status. Patients may not be billed if they are unable to pay for their care at time of treatment. Some of the services offered include physical exams; diagnosis, treatment and follow-up of illness; immunizations; and counseling for health problems. Spanish speaking physicians and nurses are available too.






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