Thousands of homeowners in the Cleveland Ohio area are behind on their home loans, facing foreclosure, and need mortgage delinquency counseling. JP Morgan Chase has open a local center to assist Cleveland homeowners with finding solutions to their mortgage difficulties. These centers are being opened not only in Ohio, but nationwide, and the mortgage help centers are geared toward people in danger of losing their homes to foreclosure or who just need some advice and assistance to get back on track with payments.
The Cleveland location is located in the M.K. Ferguson Building at Tower City Center. It is one of the bank's first face-to-face home ownership centers in Greater Cleveland and is one of the dozens of locations nationwide. All sorts of borrowers can stop by to meet with a housing counselor, as it will deal with mortgages serviced by Chase, EMC Mortgage Corp, Washington Mutual, and a few other lenders. People with subprime, 30 year, or all sorts of mortgages can be assisted.
It is strongly advised that homeowners call to make an appointment, although some services will be provided to walk-ins. After you make an appointment and drop by, homeowners will be able to sit down with an advisor. One of the keys is this face to face communication that will occur. They will need to understand your personal and financial situation. Be sure to bring documentation such as details on your current loans, pay stubs and tax returns, information on your current household expenses and debts, and all financial information about you.
The counselor will review your situation, try to find some type of solution to modify your loan(s) that work both for the lender as well as the homeowner. Some options discussed may include principal reduction, or they may take the time to review all of JP Morgan Chase mortgage assistance options. If it looks like the borrowers home can’t be saved, as maybe their financial situation is to dire, they will talk with the homeowner about ways to avoid foreclosure and/or what to do post foreclosure.
To make an appointment or learn more, borrowers who are late or delinquent on mortgages from Chase, Washington Mutual or EMC can make appointments at the Cleveland center by calling 216-802-4128. The center will be open from 10 a.m. to 7 p.m. Monday through Thursday, 9 a.m. to 6 p.m. Friday and 9 a.m. to 1 p.m. Saturday.
According to Chase, they have created these local homeownership centers, including in Cleveland Ohio, so that borrowers can sit down and discuss their housing and financial situation face-to-face with trained housing counselors and loan advisers. They are just one part of a variety of wide-ranging initiatives that have been created to help families stay in their homes whenever possible. All solutions will be reviewed and discussed, with the ultimate goal of finding something that works for both the lender and the homeowner.
As indicated above, homeowners and customers who want more information on how to get back on track with their mortgage, or who may even be current with their mortgage payments but face financial hardship, may call 866-550-5705 to schedule an appointment.
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