During the creation of a case management plan, the non-profit Helping Hands may also provide clients with financial aid. The combination of the two is the core of what they offer, and resources are available across Rockwall County for families that are low income or struggling with their basic needs.
The Assistance and Referral Service is a comprehensive approach for Rockwall County residents that are in a financial crisis. Volunteers and staff members from Helping Hands work closely with applicants to create strategic plans and goals for providing funds and other support services to help cover critical needs.
As part of this, the agency provides connections to appropriate resources and programs through their extensive list of community service organizations as well as partnering state agencies. They are committed to making a significant difference in the lives of low income Rockwell County families who are in need and that meet qualifications. The Assistance and Referral Program may offer help with utilities, rent or shelter, food, clothes, furniture, and household items. Advice and guidance is available in multiple languages too, including Spanish-language services.
The Helping Hands Financial Assistance Program provides grants for utility bills, including water, electricity, and gas. Housing can be addressed too, including rent and mortgage payments, or clients can get free food and other needs met. Depending on each client’s situation, as determined through an initial interview, assistance may be available to help meet other needs. For example, as funding allows, the agency will help with the fees for taking the GED exam, or for commercial drivers costs or professional licensing expenses.
In response to the increasing amount of hunger within the community, the Food Pantry works in conjunction with local organizations to offer relief to families who are having difficulty with putting sufficient meals on the table, due to varying crisis situations. The pantry clients are supplied with enough staples, canned goods and refrigerated and frozen foods to last five to seven days.
While Helping Hands may have to purchase food occasionally, most of the pantry items are donated through food drives held by local churches, Post Office employees, schools and youth groups that include the Boy Scouts and Girl Scouts. In addition, donations of groceries come from community residents and local businesses, including Tom Thumb, Costco, Brookshire´s and Kroger. These stores supply the Pantry with baked goods and other items as well, and even local Rockwall County Pizza Hut sends pizza each week.
At the Centsible Thrift Store and Boutique, customers or even the general public can shop with a goal. That is to save money and the cash they do spend will make a difference in the lives of local residents. The Centsible Thrift Store and Boutique is well-stocked with current trends in fashion and home decor, and the money raised goes to fund the resources above.
A clinic known as the Health Center of Helping Hands is the only regional center involved in offering affordable, high-quality medical services to uninsured and under insured area residents of all ages. In fact, the reasonable fees and excellent care have made the Health Clinic a medical home for many in the Rockwall community.
There are qualified medical staff that consists of medical assistants, family nurse practitioners, lab technicians, and a number of volunteer physicians specializing in Endocrinology, OB-GYN, Internal Medicine, and Family Practice. The management of chronic disease is a Health Center specialty, and the location has nurse practitioners that provide information to patients about their conditions and the best ways to manage and maintain their health.
Maybe even at a higher priority, children´s medical needs is another focus of Helping Hands as well. Since sick children as well as infants often fall behind in school, while their parents lose days at work, this is an even more sensitive issue. Accordingly, the Health Center offers free vaccinations, dental check ups, sports physicals, and well child exams, all at a reasonable cost. The doctors at the clinic also stress the importance of developing care plans and making follow-up visits.
The Health Center may offer some services for free, but most is low cost. Therefore, it offers an array of payment options to families. The location has even become a preferred provider for Rockwall County residents with plans through Amerigroup, THSteps and Parkland Medicaid. The center will also accept Medicare patients.
When it comes to free medical support, Rockwall County residents living at or below 200 percent of the Federal Government Poverty Level may qualify for having fees charged to them according to a sliding scale. The non-profit will offer Health Maintenance Plans to those living both within and outside of Rockwall County Texas. As far as more specialty services, the agency may be able to arrange dental and vision appointments with partnering providers.
The main locations of Helping Hands are 950 Williams St. (Hwy. 66), Rockwall, Texas 75087, call 972-771-4357. The community clinic is located at Reeves Service Center, 102 S. First St., Suite B, Rockwall, Texas, and dial 972-772-8194 for intake.