JP Morgan Chase is opening additional centers in Ohio to help area homeowners. The locations will be open in Columbus and Cincinnati Ohio, and they will provide area homeowners with the ability to sit down and meet face to face with a highly trained, certified housing counselor.
Unfortunate as it may be, Chase’s commitment to provide one on one and face-to-face counseling with borrowers is the only such mortgage assistance program that is available from a national mortgage servicer today. Counselors can help people deal with their Washington Mutual, Chase, or EMC home loans.
Among other services, the Chase homeownership centers in the Cincinnati and Cleveland Ohio area are also able to provide a single point of contact for people who are behind on their mortgage payments or who soon expect to fall behind. Troubled borrowers can meet with a counselor and can work with Chase to find a solution. The individual should contact Chase for help early in the process, ideally before they fall behind on their payments. Among some of the programs that may be offered include a mortgage modification, short sale, deed in lieu, or some other program that may be offered by Chase.
One of the number one complaints of housing counselors and government agencies throughout the mortgage crisis has been that it is very difficult to pursue loan modifications because of a lack of a single contact with in-depth knowledge of a borrower’s financial situation. All Chase Homeownership Centers will have multilingual staff located on site to ensure that customers from all backgrounds and ethnicity’s can benefit from the services and various programs. Many experts state that the best way to help borrowers find ways to stay in their homes or prevent a foreclosure is to sit down face-to-face and discuss their individual circumstances.
The centers will also be open a total of six days per week and all of the locations will be staffed with highly trained housing counselors who help customers avoid foreclosure. Both the Columbus and Cincinnati locations are expected to open in the second half of 2011.
The amount of aid offered will be extensive. Chase Homeownership Center counselors will help customers and local families understand the full range of options available that could allow them to stay in their homes. In addition, most importantly, they will also provide a single point of contact to the homeowner and accountability to work with the borrower through the process, including document collections, mortgage modification applications, information on Ohio and federal government programs, and finalizing and signing mortgage modification documents with Chase or the government.
Another major benefit of this service is the rapid response that is provided. This is possible due to the face to face contact. So homeowners will not need to wait as long for activities such as mailing in paperwork, applications, and forms. JP Morgan Chase will try to provide a immediate response to your request. Dial 1-866-550-5705 to learn more or apply for help.
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